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I'm guessing ****-poor management. Ram built several Level 2 TRX's that were missing some components (HK stereo, digital rearview mirror, head up display). Allegedly, a customer representative admitted that it was due to an error on their part - several employees were inputting bad information. So it wouldn't surprise me at all to find out that this was just another screw-up on Ram's part.
It's my understanding that the build sheet is published the next business day AFTER the truck has gone down the main assembly line. So by the time you see it, the truck is already built.
How much for everything
the stuff some people come up with. Just hit em back with “yeah well I ordered the loud one.”
before you put the resonator on, can you look for where the part number is engraved? I've struggled to find the part number on my exhaust system and think that it is probably on the pipe going over the rear axel or something. I just don't have a lot of room to move around lying on the ground, so if you can tell me where it is on your part that would be a big help. thanks.
Retail is about $1100.00, I'm in it for $880.00 +tax. I have a resale account with my dealer though. That's for both part numbers listed in the thread, the muffler assembly with LH reso. & RH reso. You do get all brackets and hangers as well, which is a nice bonus.
I'm hoping that once the DM and Ram gets involved that I can take one from the plant's inventory rather than wait until the next shipment comes in for the general public since my truck was supposed to come with this exhaust from the plant in the first place. But since logic isn't a realistic expectation I'm fully prepared to not have my correct exhaust until April or May.
Did they ever find the part number to compare?Update from my dealership:
They've had my truck all day and put it up on a lift next to another GT. They confirmed that the large stamped "C" numbers were different on the muffler and 1 resonator but somehow could not find an actual part number (even though I told them where it was and included a picture of it). Everyone agrees my exhaust doesn't sound right, but because they couldn't find the part number stamped anywhere, they think that there is a "quiet" and "loud" GT exhaust system...
They are now waiting on Ram Canada (or whatever you want to call them) to advise them on how to go forward... I've asked them to put both trucks back up on the lifts and compare the part number that is engraved on the pipe that is welded to the front of the muffler (not sure how I can be more specific without doing it myself) before I pick my truck up tonight.
will continue to update as I find out more.
As far as I know they never found the actual part numbers on the exhaust system themselves. They did find what the correct part numbers should be in a catalog but couldn't verify it on the actual truck. When I picked my truck up last night I left a printed copy of the exhaust diagram from the Mopar Parts site and highlighted where the part number is engraved (similar to the picture you posted here earlier) as well as included a photo of "201AL" on my set up.
I truely believe my dealership is going to get this fixed correctly. It's just frustrating when they are unable to locate a part number. Everyone agrees my truck doesn't sound like other GT's and multiple people at the dealership have all repeated it'll get fixed. My biggest concern is that my build sheet says I have the "NEAP" exhaust system installed (I believe the "P" is because it's part of a Package). I can easily see the build sheet and that while my truck doesn't sound like other GT's it does have a slightly different sound than normal stock systems (likely because I have the correct passenger/LH? side resonator), being used as an initial response of I have the correct system... So I'm making sure I'm prepared for that response and getting loaded up with all the ammunition so the back and forth can stop and we can fix it. I understand they need to do their due diligence with this, just taking longer than it should.
The General Sales Manager at the dealership I'm dealing with mentioned that they could put a VOR code (Vehicle Off Road) code on the part order which would give highest priority for the delivery of the part. I'm not sure if that would include pulling a part off the factory floor or not. In they "hypothetical" case that the GT exhaust is >2months out, I'd be willing to look at either the Mopar Cat Back system or even something like the Borla Touring system as a replacement (paid for and installed by the dealership/RAM)... I pull a holiday trailer a lot in the summer with young kids, so I don't want anything too loud.I'm hoping that once the DM and Ram gets involved that I can take one from the plant's inventory rather than wait until the next shipment comes in for the general public since my truck was supposed to come with this exhaust from the plant in the first place. But since logic isn't a realistic expectation I'm fully prepared to not have my correct exhaust until April or May.
I also told myself that if it's not corrected by end of May I'm just going to buy and install an aftermarket Borla system but not tell the dealer. Then I'll take my GT muffler after they order it and have a raffle or something
See and I am patiently waiting for one of you guys to say the stock GT is not loud enough, then I will buy your used stuff
lol
