Rear window surround crack.

[Gs72174]

Well damnit. I just looked in my backseat this morning and found a puddle in my backseat. Noticed a crack on the window surround and found water coming out of that crack.

 

[LimitedGRR]

The area in the pic above is the circle on the right. The circle on the left is where the smaller crack that I found the previous day was. View attachment 75259

Thanks


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[Gs72174]

I called a dealership that’s an hour away because they have the customer first award. There’s a dealership right across the street from where I work but I’ve had nothing but issues with them and another one 30 mins away but since neither one of those two have this award. Anyways, the guy on the phone said they’d need to call their glass guy. So I’m crossing my fingers.

 

[Mr.G]

The area in the pic above is the circle on the right. The circle on the left is where the smaller crack that I found the previous day was. View attachment 75259

I always thought the leak was from the crack in the trim inside. Is that where it appears and the leak is actually coming in from the outside around the window ? I thought people were putting a sealant inside to seal the leak.

 

[GoingHawgWyld]

Went to look at my 2020 with 500 miles and found this. Appears it is just starting to crack in two places. No water leaks yet...

 

[James1414d]

I wonder if it's body flex over time causing these cracks. Mine was replaced late last week. I also got a replacement 3rd brake light housing replaced. Hopefully tge cracks wont return!

 

[Duane]

Hey, not sure if this specific & detailed has already been posted; if not I hope it is of some aid & information to the group!
I've had the (cracked rear window frame) issue as well on (one of my two) '19 RAMs; was successfully repaired under warranty by my very fine local dealer.
And yes, even the new-production replacement window had a 'Made in CN' (communist China) Mopar parts sticker on it. So very regrettable, for so many reasons.

 

[jtread4]

Hey, not sure if this specific & detailed has already been posted; if not I hope it is of some aid & information to the group!
I've had the (cracked rear window frame) issue as well on (one of my two) '19 RAMs; was successfully repaired under warranty by my very fine local dealer.
And yes, even the new-production replacement window had a 'Made in CN' (communist China) Mopar parts sticker on it. So very regrettable, for so many reasons.

This is great. I’m just dropping mine off at the dealer now and this looks to be exactly my issue. Thanks for including this!


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[mdschadler]

Still waiting for the window to arrive at the dealer... officially a month now. I call them every week. In the meantime I have microfiber towels along the bottom of window behind the seats. They get soaked when it rains but seems to control it. Hoping to get it replaced soon.

 

[kapinallinen2]

Had mine replaced coming a year next January, so far so good. Crossing my fingers.

 

[securityguy]

After having traded my 19 for a 21, I looked carefully at the rear window and it does appear to be different than what was in my 2019. Maybe a different manufacturer? Not sure, but definitely different. My third brake light is the new full LED with the rear camera built-in and it mounts differently than the 2019 I had as well. With all the heavy rain we get in FL, we'll see I am leak-free. I just thought you'd be interested in hearing that the 2021 has a different rear window now.

 

[yankeefan31569]

this is sickning, it should be an obvious recall..

 

[LimitedGRR]

until it hurts or kills someone, there's no chance. looks like it's a brake light seal failure. Is there a crack on the frame?

 

[NorthernArea51]

Hi Mark,
I just called my merrick dodge dealer to check in on this issue..they have no word or acceptance from FCA.. What can I do to escalate?
Thanks in advance

I’m going through Town and Country in Levittown...they’re replacing the light itself lol I don’t expect this to fix anything. We will most likely need to add some foam tape ourselves.


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[lmancusi66]

I had a leak on my 2020 1500 Laramie.
I thought it was the brake light, because my 2013 leaked, and I was able to seal it myself. Not the case on my 2020. After seeing pictures on here of the rear window surrond cracks, mine looked the same as the pictures.
Unfortumatly for me, I just put a cap on the truck. So I removed the cap, dealer tested and duplicated the leak. Ordered a new rear window. And scheduled their local glass guy to replace it, which was only two days later. The dealers technicians removed the rear seat and headliner trim, had the glass guy swap the rear window, and the technician buttoned it back up.
I checked thoroughly for any damage, and thankfully found none. Besides them not vacuuming their mess, and wiping down their fingerprints, including the glass. I was satisfied.
I did notice that the glass guy placed a large bead of Ultra Black silicone along the outside window frame, that is primarily covered with the trim surrond.

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[duke2001]

I had a leak on my 2020 1500 Laramie.
I thought it was the brake light, because my 2013 leaked, and I was able to seal it myself. Not the case on my 2020. After seeing pictures on here of the rear window surrond cracks, mine looked the same as the pictures.
Unfortumatly for me, I just put a cap on the truck. So I removed the cap, dealer tested and duplicated the leak. Ordered a new rear window. And scheduled their local glass guy to replace it, which was only two days later. The dealers technicians removed the rear seat and headliner trim, had the glass guy swap the rear window, and the technician buttoned it back up.
I checked thoroughly for any damage, and thankfully found none. Besides them not vacuuming their mess, and wiping down their fingerprints, including the glass. I was satisfied.
I did notice that the glass guy placed a large bead of Ultra Black silicone along the outside window frame, that is primarily covered with the trim surrond.

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How did you go about sealing the third brake light to ensure it was not the cause of the leak?
Thanks in advance for a reply.

 

[banueloscesar]

Just noticed mine started leaking and noticed the leak is not coming from the 3rd brake light but the actual frame from the window. Unfortunately for me I am at 39k miles and the dealership tells me there is NOTHING they can do as it is not a manufacturer defect. Has anyone found a fix for this or gotten DODGE to fix it after the bumper to bumper expired on them?

 

[Mopar_maxi]

Just noticed mine started leaking and noticed the leak is not coming from the 3rd brake light but the actual frame from the window. Unfortunately for me I am at 39k miles and the dealership tells me there is NOTHING they can do as it is not a manufacturer defect. Has anyone found a fix for this or gotten DODGE to fix it after the bumper to bumper expired on them?

Take your 3rd brake light out and seal up the crack with some silicone. Especially since you can see the crack on the exterior.

 

[RamLink83]

Just noticed mine started leaking and noticed the leak is not coming from the 3rd brake light but the actual frame from the window. Unfortunately for me I am at 39k miles and the dealership tells me there is NOTHING they can do as it is not a manufacturer defect. Has anyone found a fix for this or gotten DODGE to fix it after the bumper to bumper expired on them?

I'd fight hard with FCA on this, as it is most definitely a well documented manufacturer defect. I'd contact a lemon law lawyer in your state as well. It might not be eligible for lemon law, but there are other things such as the Magnusson Moss Warranty Act that might be applicable here.

 

[duke2001]

Just noticed mine started leaking and noticed the leak is not coming from the 3rd brake light but the actual frame from the window. Unfortunately for me I am at 39k miles and the dealership tells me there is NOTHING they can do as it is not a manufacturer defect. Has anyone found a fix for this or gotten DODGE to fix it after the bumper to bumper expired on them?

Are both pictures you posted from inside the truck?