Rear window leak

[mikeru82]

TSB released today for rear glass extended warranty and also 3rd brake lights have extended warranty coverage on them.

That's great to hear, but I have one question...The build date on our 2020 Limited is included in both of these TSB's. But we had the rear window and CHMSL replaced under warranty for leaking earlier this year. Is our truck still covered if either of those items starts leaking again, or are we SOL because they were already replaced under warranty. Main reason for my concern is the number of people who had their windows replaced and the new one started leaking some time later.

 

[Cbty2050]

That's great to hear, but I have one question...The build date on our 2020 Limited is included in both of these TSB's. But we had the rear window and CHMSL replaced under warranty for leaking earlier this year. Is our truck still covered if either of those items starts leaking again, or are we SOL because they were already replaced under warranty. Main reason for my concern is the number of people who had their windows replaced and the new one started leaking some time later.

You will still be covered under the warranties.

 

[mikeru82]

You will still be covered under the warranties.

That's great to hear. Thanks!

 

[RamCares]

That's great to hear, but I have one question...The build date on our 2020 Limited is included in both of these TSB's. But we had the rear window and CHMSL replaced under warranty for leaking earlier this year. Is our truck still covered if either of those items starts leaking again, or are we SOL because they were already replaced under warranty. Main reason for my concern is the number of people who had their windows replaced and the new one started leaking some time later.

Should the issue does persist after your warranty expired, please reach out to us directly, we'd be happy to check to see if we're able to assist you. Thank you

William
Ram Cares

 

[jl13]

Built on and before Sept 30 2020. 19-20 model years and some 21.

I saw that date, its a start but hope the date is later revised to include newer built dates for everybody just in case

 

[jloops]

Built on and before Sept 30 2020. 19-20 model years and some 21.

Yeah I get that. My truck was built after that date and has the leak which is why I said they’re off on the dates. Based on other posts I’ve read I don’t think I’m alone.

 

[mikeru82]

Yeah I get that. My truck was built after that date and has the leak which is why I said they’re off on the dates. Based on other posts I’ve read I don’t think I’m alone.

My thoughts exactly based on posts people have made in this thread and others like it. The build dates should have been more recent than that to include 2021 models.

 

[Jack.]

That's interesting, how do I check what date my 2021 was built on? Lmao

 

[mikeru82]

It's on one of the stickers on the driver's door jam.

 

[Cbty2050]

Yeah I get that. My truck was built after that date and has the leak which is why I said they’re off on the dates. Based on other posts I’ve read I don’t think I’m alone.

I will make a call just for you, I hope that helps. Any further questions or recommendations please contact @RamCares

 

[theblet]

It's on one of the stickers on the driver's door jam. View attachment 167198

Is that 21 the day or year?

 

[Lpsouth1978]

Too bad my '21 isn't included, even though I have already had it addressed once. Hopefully they extend the TSB for later production dates. I fully expect to see the problem again some day.

 

[theblet]

Too bad my '21 isn't included, even though I have already had it addressed once. Hopefully they extend the TSB for later production dates. I fully expect to see the problem again some day.

I’d still bring that paper to the dealer if it happens again, it’s clearly the same issue

 

[TheWaterman83]

TSB released today for rear glass extended warranty and also 3rd brake lights have extended warranty coverage on them.

Fantastic news. If I read it correctly, the rear window is 8 years or 150,000mi. Sounds like I have another 8 yrs or 150k on the window they replaced for me a year ago.

 

[jloops]

I will make a call just for you, I hope that helps. Any further questions or recommendations please contact @RamCares

Thank you! Please report back with the details on the response from whoever you are making the call to. Appreciate the effort to help those of us with newer build dates!

 

[6of36]

Is that 21 the day or year?

Built 3rd month of 21. It's month-year. MDH is month, day, hour. March 27th, 9 A.M.

 

[RamCares]

Yeah I get that. My truck was built after that date and has the leak which is why I said they’re off on the dates. Based on other posts I’ve read I don’t think I’m alone.

Hello,

Please send us a PM with your VIN, we'd like to look further into this concern for you. Thank you

William
Ram Cares

 

[jloops]

Hello,

Please send us a PM with your VIN, we'd like to look further into this concern for you. Thank you

William
Ram Cares

DM sent. Thank you!

 

[Paulmug1]

I have a 2022 with 29,000 miles and noticed a rear window leak about a month ago, finally went to the dealership last week and scheduled an appointment. They confirmed the leak and replaced the window the same day under warranty. It hasn't rained and I haven't checked for a leak yet. Fingers crossed that this fixes the problem.

 

[EOC]

TSB released today for rear glass extended warranty and also 3rd brake lights have extended warranty coverage on them.

This is what I was waiting on! Thank you for posting!!