RamBox warped and misaligned

[RamCares]

So here is the update on my truck. I am taking it in on Wednesday. Pictures were taken, sent to Chrysler but the dealer was recommended to do a dealer repair first before full replacement. The one issue i will have replacement is the paint matching. We have not gotten to this discussion as they need to first try to align the door and try to eliminate the warping. The body shop says they have a way to adjust the alignment and warping issue without replacement. Will keep the group updated and will provide before and after pics on Thursday 10.24.19.

Hi lasani1121,
If additional assistance is needed, we are available through private message!
Laura
Ram Cares

 

[lasani1121]

I sure hope it's better than the fix my dealer was told! Didn't fix $hit!
Aside from the in/out adjustments on the sides I am not sure how they can be adjusted without replacing since everything else is fixed. Hope they can do it though!

We will know soon enough. I drop my truck off on Wednesday. Let's see what they come back with.

 

[lasani1121]

Hi guys. I am creating a new post with my update. Definitely check it out I have pictures and a lot of information from the collision center.

 

[carcorze]

Hi guys. I am creating a new post with my update. Definitely check it out I have pictures and a lot of information from the collision center.

Following


Sent from my iPhone using Tapatalk

 

[Ellisstrong]

Hi guys. I am creating a new post with my update. Definitely check it out I have pictures and a lot of information from the collision center.

I want to follow as well

 

[lasani1121]

I want to follow as well

I have posted my thread. look for the following title in the general forum

"Update: DO NOT BUY RAM WITH RAMBOX - Warping and Alignment Issue with 2019 Rams "

 

[Zeeya]

I guess I need to bring my in and get a STAR case set up. I have been waiting to see if they come out with a proper fix for them. I can see if they have a fix for the alignment, but the warping part--I don't know how they are going to get these to lay down. Purchased in June 2019 and at 15,300 miles

 

[Viking42]

same issues here

 

[Msgtowens]

I don’t know what happened to the other thread regarding this issue. It seems to have been deleted.

As many others have experienced, my RamBox lids are warping up on the edges and misaligned with the body.

I took my truck to the dealership today and they weren’t excited about having to deal with it. They said they need to get authorization from FCA and order new boxes and then paint them. Made it sound like FCA would not accept the claim. I told them: okay, do what you need to do to get it fixed. I dropped it off with no estimate on if/when it will be fixed.

The state of my RamBox lids is unacceptable in any truck, much less in a $70k Limited with less than 4,000 miles.

Has anyone had any success in getting their RamBox lids replaced and/or aligned by the Dealership?

I have the same issue and am waiting for @ramcare to respond to me. I have under 1000 Mike's. My 2015 with rambox doesn't have that issue. I believe that my 2015 rambox kids are a different material than the plastic crap they have on the 2019.

 

[Toby J]

Have the same issue on my 2020 Limited. The driver-side is perfect. Passenger-side has a large enough gap I can stick my finger inside. First three photos are from the passenger-side and last three are from the driver-side. Ill call my dealer and keep you updated. Truck has 200 miles on it.

 

[Kishwaukee1989]

2016 1500 Big Horn 6'4" bed with Ram Box. My driver side box does not double latch. Any way to fix this? The painted cover on the side of the passenger box has poped off. looks like its held on by double sided tape?? really tape?

 

[RAMpage]

Have the same issue on my 2020 Limited. The driver-side is perfect. Passenger-side has a large enough gap I can stick my finger inside. First three photos are from the passenger-side and last three are from the driver-side. Ill call my dealer and keep you updated. Truck has 200 miles on it.

The driver side one looks like it's in too far at the bottom - you can adjust that part yourself.

 

[stevestrike]

Just got my truck back after a month waiting for new Ramboxes. Yes, a month. Service center told me they ordered four sets of Ramboxes until a set came in that wasn't warped or would fit correctly.

They look fine, I guess. Not great to be honest, and it's really turned me off of this truck. I figured when it gets hot again in a few months these will just warp again like the last ones anyway.

I'll post some updated pics if anyone's interested.

 

[RAMpage]

Just got my truck back after a month waiting for new Ramboxes. Yes, a month. Service center told me they ordered four sets of Ramboxes until a set came in that wasn't warped or would fit correctly.

They look fine, I guess. Not great to be honest, and it's really turned me off of this truck. I figured when it gets hot again in a few months these will just warp again like the last ones anyway.

I'll post some updated pics if anyone's interested.

Yes, please post some pics if you have a chance. Still waiting for mine to come in... been a few months now. Thanks for the update!

 

[Msgtowens]

I don’t know what happened to the other thread regarding this issue. It seems to have been deleted.

As many others have experienced, my RamBox lids are warping up on the edges and misaligned with the body.

I took my truck to the dealership today and they weren’t excited about having to deal with it. They said they need to get authorization from FCA and order new boxes and then paint them. Made it sound like FCA would not accept the claim. I told them: okay, do what you need to do to get it fixed. I dropped it off with no estimate on if/when it will be fixed.

The state of my RamBox lids is unacceptable in any truck, much less in a $70k Limited with less than 4,000 miles.

Has anyone had any success in getting their RamBox lids replaced and/or aligned by the Dealership?

Hi! I am in the same boat. Less than 3000 miles. Contacted ram cares and took to my dealership. Took them 3 weeks to get the approval but was approved and they are replacing the boxes next week.

 

[rightushook]

Just registered, brought home a 2019 Power Wagon with this issue, doesn't seem to leak but just bothers me because of the gap.

 

[stevestrike]

Has anyone seen this before or had it done to their truck?

https://static.nhtsa.gov/odi/tsbs/2019/MC-10166591-9999.pdf

 

[Diamondback]

Has anyone seen this before or had it done to their truck?

https://static.nhtsa.gov/odi/tsbs/2019/MC-10166591-9999.pdf

Yes. but not many of us have the delamination issue.

 

[Kxlexus]

That bulletin also says it is for the DS series. Not the 5th Gen DT series

 

[CobraKai]

I have a 2020 limited with the rambox and it is starting to warp on driver's side. I also notice a discoloration in the paint on the lid anybody else have that? Is there a fix for these yet or will I have to fight with the dealer still to have them replaced??