Yeah, that's where they eventually "get you" do you want it and shut up or tell them no and walk away. I walked away from my deal over the tonneau cover, $229 difference. I'm like no I've got a we owe and a signed contract, not my fault yall lost the Black Friday sale price by waiting 3 days to order it. So when I was on the phone with them I said I'll be by in the morning to pick up my trade. Next morning at 830 they are texting me that they will eat the $229 since it was their fault. An agreement is just that an agreement whether verbally, by handshake or a written contract but outright lying and theft I won't stand for and I'll tell everyone who will listen to avoid them like the black plague of death. Todays social media, youtube, facebook, yelp etc really has a direct affect on their sales numbers and the allocations they get from the manufacturer. Chrysler Care opens a complaint and it immediately gets sent to the ownership, dealer principal and general manager. Then things start happening real fast for a shady salesman and sales manager. In the end, I wish you would of gotten what you wanted but a 12 hours drive surely someone in that kind of radius could of been a good dealer and traded for what you wanted.