5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Power Surge on USB

TSMI

New Member
Joined
May 6, 2023
Messages
2
Reaction score
1
Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?
 

Darksteel165

Legendary member
Joined
Dec 16, 2021
Messages
6,107
Reaction score
3,683
Location
Massachusetts
Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?
Was your truck left in the hot sun hitting the media hub (radio area)? I know those are prone to overheat
 

Duane_L

New Member
Joined
Aug 4, 2022
Messages
2
Reaction score
5
Same issue on mine today... I'll see if after it cools off if it goes away...
 

Randboye

Active Member
Joined
May 2, 2021
Messages
174
Reaction score
125
Location
TEXAS
Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?
I have had show up on the screen 3 times. I've mention to ram cares email and they said they haven't heard of this issue.
 

Jsvt3

5thGenRams Supporter
Site Supporter
Joined
Dec 1, 2018
Messages
212
Reaction score
100
Location
Central Pa
Happened to me on Saturday. Only thing plugged in was my wife’s phone. Touched the screen and it went away.
 

ppostewart

Member
Joined
Feb 6, 2023
Messages
6
Reaction score
7
Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?
Yes to many times to complain and dealer sad they haven’t hear of this issue?
 

irishwake63

Well-Known Member
Joined
May 20, 2023
Messages
260
Reaction score
146
sounds like another bad update seems something happens every update nice QC
 

n8zcc

Well-Known Member
Joined
Dec 9, 2021
Messages
383
Reaction score
493
Location
Oakland, Michigan
My truck displayed the "Power Surge on USB hub detected. Please disconnect the device" for the first time today. It's not heat-related, mid-70s and a cloudy day. I do not have anything plugged into any USB connector nor do I use the wireless charge pad. The only thing I can think of, and this is an assumption from past screen act-ups, is that there must have been a very recent software update. I was able to clear the message by tapping inside the text box.

1719418043708.png
 

Dewey

Spends too much time on here
Joined
Mar 30, 2022
Messages
3,433
Reaction score
6,519
Location
WI
Mine started doing this recently too when trying to charge my phone. Only way I could clear was doing a soft screen reset by holding the power button in for 5 seconds.
 

Users who are viewing this thread

Site Vendors

https://www.jasonlewisautomotive.com/
Top