Power Surge on USB

[TSMI]

Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?

 

[Darksteel165]

Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?

Was your truck left in the hot sun hitting the media hub (radio area)? I know those are prone to overheat

 

[TSMI]

Was your truck left in the hot sun hitting the media hub (radio area)? I know those are prone to overheat

That could well have been the problem. Today, the notification is gone and things are back to normal. Thanks

 

[Duane_L]

Same issue on mine today... I'll see if after it cools off if it goes away...

 

[Randboye]

Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?

I have had show up on the screen 3 times. I've mention to ram cares email and they said they haven't heard of this issue.

 

[Jsvt3]

Happened to me on Saturday. Only thing plugged in was my wife’s phone. Touched the screen and it went away.

 

[ppostewart]

Today when I started the engine I received an on screen notification stating "Power Surge on USB hub detected. Please disconnect the device." I unplugged all USBs but the message remains. Has anyone else run into this issue?

Yes to many times to complain and dealer sad they haven’t hear of this issue?

 

[irishwake63]

sounds like another bad update seems something happens every update nice QC

 

[n8zcc]

My truck displayed the "Power Surge on USB hub detected. Please disconnect the device" for the first time today. It's not heat-related, mid-70s and a cloudy day. I do not have anything plugged into any USB connector nor do I use the wireless charge pad. The only thing I can think of, and this is an assumption from past screen act-ups, is that there must have been a very recent software update. I was able to clear the message by tapping inside the text box.

 

[Dewey]

Mine started doing this recently too when trying to charge my phone. Only way I could clear was doing a soft screen reset by holding the power button in for 5 seconds.

 

[themust]

I am having the same issue in my brand new Grand Cherokee. I tried resetting as suggested above and still the same problem. Could it be the Amazon-sourced cable?….. will test.