I did have a bad battery, which was replaced under warranty (thank goodness). Headlight was bad also. They stated that the check engine light was caused by the battery. No issues after the change and was happy that my dealership took great care of me. Thanks for all the help everyone. I appreciate you guys helping walk me through this.
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Pop behind dash (screen) and wont start
- Thread starter Txtech25
- Start date
RamCares
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I'm very sorry to hear this, nathanw81. If you are in need of any assistance while working with your dealer, please do not hesitate to send us a private message. We are more than happy to provide you with an additional layer of support for that process.
Mark
RamCares
mike12193
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See the replies above. Your battery is under voltage. Let us know if the dealer figures out what discharged your battery.
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RamCares
Spends too much time on here
Thank you for following up to share this update, nathanw81. I'm glad to hear that your dealer was able to get this taken care of! Should you experience any additional questions or concerns down the road, our team is always just a PM away and more than happy to help.
Mark
RamCares
Kokolglg
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I had the same issue today with my 2019 ram limited a loud pop in the dash i thought its a key fob detection issue so tried to start the truck with putting the key fob on the start button doesn’t work , ill try to jump start or replace the battery and I’ll let you know guys .thanks for your help
RamCares
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Hi andyg2979,
If you need any additional assistance alongside your dealer, feel free to send us a PM. We'd be happy to help.
Sarah
Ram Cares
DieselScott
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Just had this issue today. Just a pop noise and no start. 2019 ram 2500 18k miles. Tow truck on the way.
Question the Answer
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I too just went out to try my 2019 1500. It had been trouble free for the last year or so. Only 24,000 miles and sits in my garage most of the time. I had not used it in about two weeks and got the pop and click noise. Now the power break is lost so hard to push it down. i will be calling AAA shortly to assist. At least its in my garage but hate the thought of needing a tow 20 miles to dealer. Pop sounded like it came from the audio system as it was really loud.
ktl5005
Well-Known Member
Bringing back from the dead.
2019 Limited. 32k miles. Went to start it after work and same thing. A click and a loud pop and dash lit up like a Christmas tree. Step won’t retract. Cab lights up and doors lock. ACC works, but radio doesn’t.
Kicker is stuck on the 5th floor parking garage
Hoping my dad and his jump pack get me enough juice to at least get it to the dealer.
2019 Limited. 32k miles. Went to start it after work and same thing. A click and a loud pop and dash lit up like a Christmas tree. Step won’t retract. Cab lights up and doors lock. ACC works, but radio doesn’t.
Kicker is stuck on the 5th floor parking garage
Hoping my dad and his jump pack get me enough juice to at least get it to the dealer.
ktl5005
Well-Known Member
Update: battery has no juice. It took all of the battery pack juice and then still had to use jumper cables off my dads truck. Voltage meter running is 14.4 amps. Leaving it on a trickle charger overnight and going to the auto parts store in the morning to clear the codes and check the battery.
ktl5005
Well-Known Member
Autozone confirmed battery was dead, won’t hold a charge and no reserve capacity to crank. Went with a Diehard Platinum AGM with more cold crank amps and more reserve capacity than stock. Now to the dealer to clear the codes…
Codes related to a dead battery clear them self after 5 or 6 drive cycles. Mo need to go to the dealer. You can go to the auto parts store and have them clear the codes for free.
ktl5005
Well-Known Member
Autozone wouldn’t clear it for me. It was only 1 code.
Get yourself a little OBDII reader and the torque app for your phone, (Free) then you can clear the codes yourself.
ktl5005
Well-Known Member
Thanks. I’ll just do that. I’ve cycled it a few times in the engine light is out but my dash is still lit up with the traction control, ABS, ACC, and I lost all my Parking sensors. Light is on for the switch, but when I turned it on it says system unavailable.
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Give it some time, this truck is tricky after a battery disconnect. Usually, all the menus come back online and the bcm resets.
