Order Tracking

[ryelinek]

Posted my two cents on my new truck in the Members Trucks section. If anyone has any questions I can try to answer be sure to check it out.

 

[1Raider]

Where do you go to see your window sticker?

 

[FreeNC]

If you're using Ram chat ask them to be more specific about the build process. Ask if its in BA (new order), D (firm schedule), D1 (gateline), etc. and lets us know.

My truck was ordered on 4/23. D1 status on 6/1 and currently as of their last update it is in E status.

 

[1Raider]

FreeNC did you get the Rambox's or Off Road group?

 

[alanstahl]

Yeah “fun” stuff.... been in D status since 5/3 (eTorque w/ Rambox)

Word out is our trucks will be built in July

 

[FreeNC]

FreeNC did you get the Rambox's or Off Road group?

I did not. Just etorque.

 

[CaliTex]

Ram 1500 Limited CC 4x4, Ramboxes, Off Road, no e-Torque) - Maximum Steel
Date ordered: 05/21/2018
Still in D

This is getting old. I am really tempted to just pick up a heavily discounted F-150. The customer service on the Ram site is essentially worthless for order tracking. No offense intended to the folks working the phones but they don’t seem to have any info beyond what is scripted for them, and in my opinion the script is insulting. I would much prefer that they just say the have no idea why it is taking so long or when the truck will be built. Instead I get the same line — your parts are being gathered and it should be soon, or something like that. Kind of ruins the experience.

 

[FLG8R]

My truck was ordered on 4/23. D1 status on 6/1 and currently as of their last update it is in E status.

If you're in E status that things as good as built. Usually a couple of days before you'll hit I (built not ok'd) or J (built ok'd) Congratulations it won't be long.

 

[SpeedyV]

I placed an order for a loaded Longhorn with ram boxes May 12th and have been in D1 since June 1st. As of yesterday, it’s still in d1.

Same here...I placed my order for a loaded LL (eTorque, RamBox, Off Road, air; etc) on 5/25 and reached D1 on 6/1.

 

[cjgerson]

Just got an email from my delear that after 47 days in D my Truck finally made it to D1!

 

[edrclark]

Yea, there is hope for the rest of us

 

[202snowman]

Just got an email from my delear that after 47 days in D my Truck finally made it to D1!

Congrats! I sent an email to my dealer yesterday telling them to get their sales manager to figure out what the hell is going on...waiting on a respsonse.

Off topic - Ordered the BakFlip MX4 for the truck yesterday..should be here next week.

 

[202snowman]

Just got an email from my delear that after 47 days in D my Truck finally made it to D1!

Congrats! Nothing for me yet.


cjgerson (Ram 1500 Limited 4x4 - Black)
Date ordered: 05/02/2018
Current Status: D1
D1 status date: 06/16/2018
Estimated delivery: TBD
Built pending inspection: TBD

 

[Kramersp]

Just got off the phone with Ram. My Limited with e torque and rambox went into D1 today!

 

[CaliTex]

Just got off the phone with Ram. My Limited with e torque and rambox went into D1 today!

Cool! What was your order date?

 

[Kramersp]

Cool! What was your order date?

7 may 2018

 

[1Raider]

Don't get to excited as I've been in D1 since 6/1

 

[Kramersp]

Don't get to excited as I've been in D1 since 6/1

Dude, I've been from D to D1 then to C and then D and now back in D1. Does that count?

 

[1Raider]

Dang Kramersp,youve been on a rollercoaster ride for sure then... lol

 

[alacombe]

Dude, I've been from D to D1 then to C and then D and now back in D1. Does that count?

Its been 12 weeks today since my order and I still dont have my truck