Order Tracking

[Highertechnology]

I would really love to see this “gathering” queue area with all these trucks parts piled up in a row and waiting for install (that’s how I envision it anyway).

Similar to the pile of mods in my garage awaiting install.

 

[Ryan9]

Who gave you that information? With the shortages and what not 30 days waiting for parts isn't a big thing anymore. Once the parts get there then you get sequenced in which could be another month at this rate. No rhyme or reason for sold orders to sit and wait. Sold orders are supposed to be top priority before dealer inventory but kind of doubt that is truly the case. Hopefully it starts building for you soon.

This was what I was told from RAM chat from several reps

 

[66 Cuda Dan]

I emailed Snofire about my dealer and he said I should share with Team Ram! So here you go.
Snofire thanks for all your help and support. Well here's what my dealer had to say when I called them yesterday afternoon asked for what rebates they had salesperson said that it is the $1500 or you can go with the $500 and 0% interest. So then I called the sales manager who took the order for the truck and explain to him that they had told us not to lock it in at the time of order we'd wait see if better rebates at the time of delivery.

Sales manager told me that he would have to go to his Rep and see what they could do on getting the rebates and it would take a few days to get back to me. So I get a phone call yesterday afternoon from sales manager and salesperson stating that there was a button apparently in their system that he could click and get the rebates from the day it was ordered or give me at the time of pickup. I thought that was very funny both of them said that they had never seen that before.

I'm sure it's going to all workout now it's time to call ram service and see if I can get the extra $1000 rebate.

Game on now, so they wanted to have a conference call later in the day today about rebates and ways to go with the order I told them to give me plan A and Plan B in my financial advisor (IE my wife who will play the bad guy) will review their data and beat them some more

Thanks Dan

 

[L2R512]

I was actually told the same thing today. That my truck is being scheduled and should go into assembly any day. I'll be curious to see it actually happen. I'll have to reach out to my dealer and see if they have the same update.

Yeah - I've been getting that same "I am showing all of the materials needed to start the build process have been received. The vehicle should be entering the build process shortly." message for the past 11 days. I'm not sure what 'shortly' means over there - but one chat rep told me that she's seen vehicles in this stage for up to 30 days.

 

[Hemidakota]

Well I finally got to order my new Ram this morning. 2021 Ram 1500 Limited, Black, Night Edition, 3.92, anti spin, panoramic sunroof, trailer brake, bed group, 33 gallon tank and best of all a Hemi without Etorque. I have no clue as to the process but dealer said 2-3 months.

 

[Kovy23]

Yeah - I've been getting that same "I am showing all of the materials needed to start the build process have been received. The vehicle should be entering the build process shortly." message for the past 11 days. I'm not sure what 'shortly' means over there - but one chat rep told me that she's seen vehicles in this stage for up to 30 days.

Got told the same exact thing, but mine has been there for 20 days now... if that means anything to either of us

 

[Limited2021]

Yeah - I've been getting that same "I am showing all of the materials needed to start the build process have been received. The vehicle should be entering the build process shortly." message for the past 11 days. I'm not sure what 'shortly' means over there - but one chat rep told me that she's seen vehicles in this stage for up to 30 days.

Got told the same exact thing, but mine has been there for 20 days now... if that means anything to either of us

Well that sucks I just got put into the all parts received status... I could be waiting more than I thought I guess.

 

[GadgetMason]

Well I finally got to order my new Ram this morning. 2021 Ram 1500 Limited, Black, Night Edition, 3.92, anti spin, panoramic sunroof, trailer brake, bed group, 33 gallon tank and best of all a Hemi without Etorque. I have no clue as to the process but dealer said 2-3 months.

Welcome to the waiting room!

 

[Dansjeep2000]

Welcome to the waiting room!

I'd be happy to get in. I'm at 5 weeks since order and still scheduling stage.

 

[Hemidakota]

Looks like I need to do some reading. What's the biggest problem right now?

 

[Dansjeep2000]

Looks like I need to do some reading. What's the biggest problem right now?

The chip shortage and demand has them way behind.

 

[foolishpride]

I'd be happy to get in. I'm at 5 weeks since order and still scheduling stage.

Yeah, it's been 7 weeks for me and still in scheduling stage.

 

[Hemidakota]

Is there a website you can check status or is everyone just getting information from the dealer?

 

[Snofire]

Is there a website you can check status or is everyone just getting information from the dealer?

Direct link to Ram chat - https://fcacommunity.force.com/RAM/...ssion_id=b388cf46-475b-4261-86bc-bac3e625bee9

You just need to provide them your VIN # and they will give you updates (if there is one)

 

[Sin_loki]

Got it my my driveway this afternoon

 

[madmax2425]

That's what I ordered ,looks great enjoy my friend.

 

[Royalist_Ram]

Got it my my driveway this afternoon
View attachment 88990

Love how you get that EcoDiesel Grille with the Night Edition Big Horns, so unique.

 

[McHouck]

I emailed Snofire about my dealer and he said I should share with Team Ram! So here you go.
Snofire thanks for all your help and support. Well here's what my dealer had to say when I called them yesterday afternoon asked for what rebates they had salesperson said that it is the $1500 or you can go with the $500 and 0% interest. So then I called the sales manager who took the order for the truck and explain to him that they had told us not to lock it in at the time of order we'd wait see if better rebates at the time of delivery.

Sales manager told me that he would have to go to his Rep and see what they could do on getting the rebates and it would take a few days to get back to me. So I get a phone call yesterday afternoon from sales manager and salesperson stating that there was a button apparently in their system that he could click and get the rebates from the day it was ordered or give me at the time of pickup. I thought that was very funny both of them said that they had never seen that before.

I'm sure it's going to all workout now it's time to call ram service and see if I can get the extra $1000 rebate.

Game on now, so they wanted to have a conference call later in the day today about rebates and ways to go with the order I told them to give me plan A and Plan B in my financial advisor (IE my wife who will play the bad guy) will review their data and beat them some more

Thanks Dan

What is the name of your dealer and what state are you ordering from? I have to bring this to my dealer as the rebates were better on 3/12/21.

 

[DivingOtter]

Got my Rebel Yesterday and it's even fully broken in now! Was long day yesterday heading down to Lake Charles and back!

 

[L2R512]

Got my Rebel Yesterday and it's even fully broken in now! Was long day yesterday heading down to Lake Charles and back!

That’s great news - best of luck with it!