Order Tracking

[DevinB]

Hey guys,

Placed an order 3/26 for a relatively uncommon build and I'm curious what my payload sticker will be.
How far along in the order/build process does the truck need to be in order to to use the Ram Trucks towing site with a VIN?

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Mine became available (exact VIN gave me an exact payload) in between the Build Sheet becoming available (just before K/shipping statuses and after I/Inspection statuses) and the Window Sticker becoming available (when the truck is invoiced & shipped and the dealer is billed)

 

[Sin_loki]

Ordered 1/28/21,
At dealer 4/8/21,
Taking delivery 4/10/21

doing truck stuff same day (pulling an engine, yay for not having to rent a truck)
and ceramic coating on Sunday

 

[Royalist_Ram]

Ordered on 2/7 and picked up at dealership on 3/31 With an extra 3500 in rebates. 5.7, 321 rear end, 12” Uconnect, black leather interior View attachment 88471

Gorgeous, my '19 Crew Cab was a Black Two-Tone as Well. Your Quad Cab is very pretty.

 

[Highertechnology]

Well got the call from Aaron today. My truck is in. Took exactly 8 weeks from day of order to arrival and the dealer. Hopefully shipping to AZ doesn’t take longer than a week. Hoping I have it by next weekend.

Please post here when you find out shipping cost. I’m in Arizona also and am having mine shipped from Aaron at Mark.

Also, what is your build? 8 weeks is outstanding.

 

[Yangster]

Check my signature for the timeline on my build. It seems like it took forever to get scheduled, but once there, it moved pretty quick.

 

[ClinchMountainRam]

Went by my dealer today to get an update. My truck's train ride is over, it arrived in Winston Salem late last night. Dealer made a call to (hopefully) get my truck transport prioritized since I have a $1000 incentive that expires April 30th.

 

[nandalora]

Went by my dealer today to get an update. My truck's train ride is over, it arrived in Winston Salem late last night. Dealer made a call to (hopefully) get my truck transport prioritized since I have a $1000 incentive that expires April 30th.

Seems like you should be fine to get to use that incentive.

Is this the email incentive that was posted a while back? I emailed them weeks ago and nothing but an informational email about Ram trucks


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[nwpahunter]

Seems like you should be fine to get to use that incentive.

Is this the email incentive that was posted a while back? I emailed them weeks ago and nothing but an informational email about Ram trucks


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I’ve filled out every Ram form I can think of and can’t seem to get a coupon, I did get an informational packet in the mail and a Ram survey, I even did the start buying process and got the clowns at my local dealership emailing me.

 

[Dansjeep2000]

I’ve filled out every Ram form I can think of and can’t seem to get a coupon, I did get an informational packet in the mail and a Ram survey, I even did the start buying process and got the clowns at my local dealership emailing me.

I think they only send them out once a month, took 2 months before I got mine. Even then it was only for $750.

 

[ClinchMountainRam]

Seems like you should be fine to get to use that incentive.

Is this the email incentive that was posted a while back? I emailed them weeks ago and nothing but an informational email about Ram trucks


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Yes, this is the email incentive.

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[Snofire]

Use as many email addresses as possible. I signed up in Jan and Feb, then got 3 of 4 emails with $1000 in March and the same in April.

 

[Ryan9]

Still D status for my 3/12 order. I am told that the order should be sequenced by Monday as Sunday is day 30 in this status for me.

 

[Limited2021]

So better news for me today. Talked to ram chat and they informed me that all the parts are received finally (50 days since ordered) and my truck will be scheduled to be built. It finally feels like it is progressing.

 

[Snofire]

Still D status for my 3/12 order. I am told that the order should be sequenced by Monday as Sunday is day 30 in this status for me.

Who gave you that information? With the shortages and what not 30 days waiting for parts isn't a big thing anymore. Once the parts get there then you get sequenced in which could be another month at this rate. No rhyme or reason for sold orders to sit and wait. Sold orders are supposed to be top priority before dealer inventory but kind of doubt that is truly the case. Hopefully it starts building for you soon.

 

[ReiHido]

So better news for me today. Talked to ram chat and they informed me that all the parts are received finally (50 days since ordered) and my truck will be scheduled to be built. It finally feels like it is progressing.

I was actually told the same thing today. That my truck is being scheduled and should go into assembly any day. I'll be curious to see it actually happen. I'll have to reach out to my dealer and see if they have the same update.

 

[GTLimited]

I was actually told the same thing today. That my truck is being scheduled and should go into assembly any day. I'll be curious to see it actually happen. I'll have to reach out to my dealer and see if they have the same update.

That's quite fast. I have an order date a month earlier than you (2/23) and it took 6 weeks for all parts to be gathered. A few days later now, and the truck's been "sequenced for production."

 

[Limited2021]

I was actually told the same thing today. That my truck is being scheduled and should go into assembly any day. I'll be curious to see it actually happen. I'll have to reach out to my dealer and see if they have the same update.

Spoke to my dealer they told me my truck is scheduled to be shipped out from the factory by the end of the month.

 

[ReiHido]

That's quite fast. I have an order date a month earlier than you (2/23) and it took 6 weeks for all parts to be gathered. A few days later now, and the truck's been "sequenced for production."

I totally agree as well. Its possible the person I talked with was just sugar coating the same status. They were very chipper.

 

[ClinchMountainRam]

Just something to be aware of, I realized yesterday that my window sticker had a MSRP price of $2295 for the 5.7 hemi without eTorque. On my 3/2 order sheet and on the current "build your own" page on the website, it's shown as a $1795 option. My dealer said that he expected to be able to get it resolved, and had no explanation for why the pricing discrepancy happened.

 

[GTLimited]

I totally agree as well. Its possible the person I talked with was just sugar coating the same status. They were very chipper.

It definitely doesn't hurt to clarify. One day, I had the same chipper message along the lines of "your vehicle is now about to enter assembly, scheduling status. "

Then when I checked in with my dealer for the first time, it was still in "D". The next day I checked with RamChat again ... guess what ... "once all of the required parts for your order are accounted for it will be sequenced for production! " ....

So broad terminology of "scheduling" stage. Since then, I made sure to get a status of whether or not all parts were gathered / accounted for.