Order Tracking

[McHouck]

Spoke to my dealer today, mine is getting shipped after an order on 3/12. But he told me he placed another order on 3/24 and it hasn't moved because of the ship shortage. According to him, they have significantly slowed down production due to the shortage.

I ordered same day and you're getting shipped already? You are lucky!

Sent from my SM-N950U using Tapatalk

 

[Kovy23]

I ordered same day and you're getting shipped already? You are lucky!

Sent from my SM-N950U using Tapatalk

I'll admit, I'm lucky for sure, for once . But when he told me it was already loaded on the railcar I almost lost it at work!

 

[bazz]

Just checked in with Ram Chat... My Truck's in PAINT stage right now. Time to crack open the Buillet bottle and hope that the rest of the process goes smoothly and quickly.

 

[Highertechnology]

Just checked and my build sheet and popped up.

No window sticker.

What does this mean????????

Its moving!!!!!

 

[madmax2425]

My order was placed on 3/27/2021 I spoke with ram chat today and all parts are ready and next will be scheduled to build I asked for build a heat but it was6 available yet.

Just checked and my build sheet and popped up.

No window sticker.

What does this mean????????

Its moving!!!!!

Where do you check for build sheet?

 

[Highertechnology]

My order was placed on 3/27/2021 I spoke with ram chat today and all parts are ready and next will be scheduled to build I asked for build a heat but it was6 available yet.

Where do you check for build sheet?

I ordered 2/27 and it just popped up today. Once your dealer has an estimated ship date (whether accurate or not) you should see it a couple days later.

Check here and place your VIN at the end:

https://www.ramtrucks.com/webselfservice/BuildSheetServlet?vin=

 

[Chuck19]

So I received an email today after having a case opened about my build because it had not progressed. Below is what I received:

Hello Charles!

I have an update from our tracking team for you! "Your order is sequenced for production, with a current estimated production plan timing estimated for the week of 04/26.
I recommend keeping in touch with your ordering dealership for additional news and production updates as they become further available.

Thank you!
Brandi.

So we will see what happens in about 2 weeks. I will follow up again and see where I stand.

 

[L2R512]

Just checked and my build sheet and popped up.

No window sticker.

What does this mean????????

Its moving!!!!!

Nice! Probably means it’s at least through the build stages and either in inspection or heading to the body vendor. Might even be further along.

 

[L2R512]

My order was placed on 3/27/2021 I spoke with ram chat today and all parts are ready and next will be scheduled to build I asked for build a heat but it was6 available yet.

Where do you check for build sheet?

A build sheet won’t pop up for you until you get into the last few stages of the build.

 

[wright0315]

Ordered on 4/8/2021. Spoke with ram chat today (4/16) for the first time and it has a VIN number.

Build:
2021 1500 Rebel Crew Cab 4x4
3.0L V6 Turbo Diesel Engine Gen 3
Granite with Lower Two-Tone Paint
Lux Leather-Trimmed Bucket Seats
Dual-pane Sunroof
Level 2 Equipment
Rebel 12
Mopar Spray-in Bedliner
Night Edition
RamBox
Bed Utility Group
Advanced Safety Group
Blind Spot and Cross Path Detection
Comfort/Convenience Group
33 Gallon Fuel Tank
Technology Group
Rear Wheelhouse liners
Cold Weather Group
Mopar Black Tubular Side Steps


I asked the chat agent for the status code but I was told that they no longer have access to those.

 

[GadgetMason]

Ordered on 4/8/2021. Spoke with ram chat today (4/16) for the first time and it has a VIN number.

Build:
2021 1500 Rebel Crew Cab 4x4
3.0L V6 Turbo Diesel Engine Gen 3
Granite with Lower Two-Tone Paint
Lux Leather-Trimmed Bucket Seats
Dual-pane Sunroof
Level 2 Equipment
Rebel 12
Mopar Spray-in Bedliner
Night Edition
RamBox
Bed Utility Group
Advanced Safety Group
Blind Spot and Cross Path Detection
Comfort/Convenience Group
33 Gallon Fuel Tank
Technology Group
Rear Wheelhouse liners
Cold Weather Group
Mopar Black Tubular Side Steps


I asked the chat agent for the status code but I was told that they no longer have access to those.

Welcome from Massachusetts!

 

[GadgetMason]

Got a new input from ram chat/dealer today... I'm so confused now! WTF? Thoughts? Please read both...looks like it's built? shoot me! How doIgofrom D status to shipping in the same day??? DoI just ring up Ram Chat again and see if I get the same input?

 

[Kovy23]

Got a new input from ram chat/dealer today... I'm so confused now! WTF? Thoughts? Please read both...looks like it's built? shoot me! How doIgofrom D status to shipping in the same day??? DoI just ring up Ram Chat again and see if I get the same input?

I honestly had the same thing and thought I was going crazy!

 

[GTLimited]

Got a new input from ram chat/dealer today... I'm so confused now! WTF? Thoughts? Please read both...looks like it's built? shoot me! How doIgofrom D status to shipping in the same day??? DoI just ring up Ram Chat again and see if I get the same input?

I might take your name and address of of the site ...

 

[_poke]

Did you order Bedliner, Tonneau cover, side steps? These are installed in a different facility. This could be where your truck is now. You ordered same day as me, hope I'll see some movement in mine soon.

I ordered a Laramie, night edition, so it will have side steps, I also got the bed utility group. So you're probably right. Hopefully soon after that it will it will be shipped.

 

[sheepdogtrail]

Ordered on 4/8/2021. Spoke with ram chat today (4/16) for the first time and it has a VIN number.

Build:
2021 1500 Rebel Crew Cab 4x4
3.0L V6 Turbo Diesel Engine Gen 3
Granite with Lower Two-Tone Paint
Lux Leather-Trimmed Bucket Seats
Dual-pane Sunroof
Level 2 Equipment
Rebel 12
Mopar Spray-in Bedliner
Night Edition
RamBox
Bed Utility Group
Advanced Safety Group
Blind Spot and Cross Path Detection
Comfort/Convenience Group
33 Gallon Fuel Tank
Technology Group
Rear Wheelhouse liners
Cold Weather Group
Mopar Black Tubular Side Steps


I asked the chat agent for the status code but I was told that they no longer have access to those.

You got a nice one coming sir.

 

[L2R512]

Got a new input from ram chat/dealer today... I'm so confused now! WTF? Thoughts? Please read both...looks like it's built? shoot me! How doIgofrom D status to shipping in the same day??? DoI just ring up Ram Chat again and see if I get the same input?

Yeah - it did seem to get to shipping fast - plus it's weird that your dealer wouldn't have known that status. Give the buildsheet link a try - if that sheet comes up, then at least you know it was built.

Just add your VIN to the end of this link: https://www.ramtrucks.com/webselfservice/BuildSheetServlet?vin=

 

[GadgetMason]

Yeah - it did seem to get to shipping fast - plus it's weird that your dealer wouldn't have known that status. Give the buildsheet link a try - if that sheet comes up, then at least you know it was built.

Just add your VIN to the end of this link: https://www.ramtrucks.com/webselfservice/BuildSheetServlet?vin=

Exactly... Nothing. WTH? Are they just lying now to get us off their backs? @RamCares whats going on?

 

[L2R512]

Exactly... Nothing. WTH? Are they just lying now to get us off their backs? @RamCares whats going on?

Looks like that RamChat rep clicked the wrong auto response box or something.

 

[Lindyrig4]

Not that it means anything, but I got that exact same message from Alexander this Tuesday just before my build started. Build is finished and build sheet popped up today. Check in again tomorrow and see what they say.

Where are you finding a build sheet? AND Congrats on the new truck!