What's new
By:
5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Order Tracking

GadgetMason said:
Hmmmm... Sounds like D1? No?
Click to expand...
Not that it means anything, but I got that exact same message from Alexander this Tuesday just before my build started. Build is finished and build sheet popped up today. Check in again tomorrow and see what they say.
 
A month to the day and it’s sitting at the dealership, bringing it home tomorrow if everything checks out ok.
 

Attachments

  • CE5CBF69-6C07-471F-B7AC-CCA2FDBF9B07.jpeg
    CE5CBF69-6C07-471F-B7AC-CCA2FDBF9B07.jpeg
    128.1 KB · Views: 53
GadgetMason said:
Beautiful, and congrats! I told my dealer not to wash mine... I'm bringing it directly to a pro for ppf and ceramic.
Click to expand...
Just curious why would you not want them to wash it?these things come off the trucks pretty dirty and your pro will do a paint correction on it before applying the PMF or ceramic coat.
 
Chuck19 said:
Just curious why would you not want them to wash it?these things come off the trucks pretty dirty and your pro will do a paint correction on it before applying the PMF or ceramic coat.
Click to expand...
Seen too many posts here of damaged paint jobs at the dealers.
 
Got some more news from my dealer yesterday. He told me my truck is being built right now and has and estimated ship date of 4/28 from the factory. Then it takes a ride to Council Bluffs where it gets off loaded and sits in the yard till they have a transport truck full of vehicles coming his way. So it could possibly sit in the yard for another 2 weeks before they can file the paper work to go get it and drive it back since it is a sold truck. So I'm guessing I won't see my truck till the middle of May at the earliest. This wait sure sucks. Order date was 2/16 and I know there are guys that have been waiting longer than I have. The worst of this is a month ago I found the exact truck that I ordered at a dealer that's only 150 miles from me.

Man I just noticed when I reread this post how childish I sound that my new truck isn't here yet... :LOL::LOL:
 
PhillyPhan said:
So check this out for all of you having your vehicle shipped. I have no way of tracking where my truck is with the transport company, but realized the Uconnect has a feature to locate your vehicle any time. I logged in to Uconnect and was able to see my truck is now only 400 miles away. It left Mark Dodge yesterday afternoon and is already to El Paso. Pretty cool for those that want to see where their vehicles are.
Click to expand...

How do you have a Uconnect account if you don’t have the truck yet?


2021 Ram Rebel Diamond Black Crystal Night Edition
 
ben b said:
I used RAM Chat yesterday -- the 45th day after truck was ordered. RAM chat person escalated my case. Got the email below today.

Nice to have the email, but it seems mostly like a pacifier. Somehow it seems far-fetched that Jeff will get RAM to reorganize the production flow to put my truck to the front of the line. If they did, then everybody on this thread would be mad at me for jumping the queue in front of them. My salesman is annoyed at his RAM rep -- he has 5 customers in a similar situation to me. He hasn't been able to get anything meaningful out of her. Good time to re-read the Serenity Prayer.....

Hello Mr. B----,
First, I would like to say congratulations on ordering your all-new Ram 1500.
My name is Jeff and I will be monitoring your vehicle order throughout the build process.
At this present time, your vehicle is being sequenced for production with all the parts necessary to begin building your order either being scheduled or gathered.
I have reached out to our factory resources to ensure your order is prioritized as well as to gather an estimated production plan timing. I hope to have additional news and updates to share with you soon.
I have set my next scheduled followup with you for your order or email responses for April 29th at the absolute latest, but will reach out to you further as soon as there are additional updates to share on your order.
Thank you for your loyalty and we’re proud to have you as a member of the Ram Truck Family!
Sincerely,
Jeff
Click to expand...
Got an update today that might be helpful to others. My dealer texted me this morning that my truck moved from D to D1 status today. So I decided to check with RAM Chat to see how they changed their description:

RAM Chat on 4/8 - D status
Thank you, I can see your order is in the scheduling stage, once all of the required parts for your order are accounted for it will be sequenced for production!

RAM Chat on 4/16 - D1 status
I am showing all of the materials needed to start the build process have been received. The vehicle should be entering the build process very soon. Please reach out to the Selling Dealer as they may have a more accurate date of arrival or status for you.

It's possible that the escalation improved things. More likely, my truck was just about to move forward regardless. Still, the escalation was easy to request at 45 days after initial order. So even if there is only a small chance that it helps, it seems like a good thing to do.
 
ben b said:
I used RAM Chat yesterday -- the 45th day after truck was ordered. RAM chat person escalated my case. Got the email below today.

Nice to have the email, but it seems mostly like a pacifier. Somehow it seems far-fetched that Jeff will get RAM to reorganize the production flow to put my truck to the front of the line. If they did, then everybody on this thread would be mad at me for jumping the queue in front of them. My salesman is annoyed at his RAM rep -- he has 5 customers in a similar situation to me. He hasn't been able to get anything meaningful out of her. Good time to re-read the Serenity Prayer.....

Hello Mr. B----,
First, I would like to say congratulations on ordering your all-new Ram 1500.
My name is Jeff and I will be monitoring your vehicle order throughout the build process.
At this present time, your vehicle is being sequenced for production with all the parts necessary to begin building your order either being scheduled or gathered.
I have reached out to our factory resources to ensure your order is prioritized as well as to gather an estimated production plan timing. I hope to have additional news and updates to share with you soon.
I have set my next scheduled followup with you for your order or email responses for April 29th at the absolute latest, but will reach out to you further as soon as there are additional updates to share on your order.
Thank you for your loyalty and we’re proud to have you as a member of the Ram Truck Family!
Sincerely,
Jeff
Ram Information Center
Click to expand...
Received the exact same email with a April 22nd as the absolute latest. It's been a couple weeks...haven't heard anything from Jeff.
 
space4092 said:
Finally in D1 status! Progress!!

Ram Rebel ordered in Sarnia, Ontario, Canada on Jan 27, D Status/VIN/VON Feb 12, D1 Status April 16.
Click to expand...
Do you think the blind spot and cross path slowed your build down?
 
Order: 16 Feb
VIN: 17 Feb
Build Sheet: 16 Apr (<-TODAY! Yay.)
Window Sticker: 21 Apr (It had been under KZP status: ready to be shipped from spray-in liner vendor back to factory???)
Ship to dealer: ???
Arrive at dealer: ???
I touch it: ???

Edited to add my Window Sticker date.
 
Last edited:
Spoke to my dealer today, mine is getting shipped after an order on 3/12. But he told me he placed another order on 3/24 and it hasn't moved because of the ship shortage. According to him, they have significantly slowed down production due to the shortage.
 
You must log in or register to reply here.

Users who are viewing this thread

Total: 2 (members: 0, guests: 2)

Site Vendors

https://www.jasonlewisautomotive.com/

Members online

Total: 402 (members: 34, guests: 368)
Back
Top