Order Tracking

[Cardenjj]

Finally picked it up. A nice 65 mile drive back home. It had 44 miles on the odometer.
View attachment 88518

Love that Max Steel color...

 

[ClinchMountainRam]

Unless I’m missing something, this sounds really encouraging. You ordered it a month ago, and might get it this month?

Yes, I'm pretty shocked that it is moving this fast. Ordered from a small local dealership, I think they've got around 4 1500s on the lot at the moment. I didn't check the status every day, but this is what I know about how it's gone so far:

3/2 Ordered
3/23 D1
3/31 Frame
4/1 Trim
4/2 In shipping process. Buildsheet available.
4/2 I am showing your vehicle is currently in the shipping process, the current ETA for delivery to the selling dealership is 04/07/2021 - 04/21/2021
4/3 Window Sticker
4/7 KZ-M Shipped – First Rail Departure

The thing that may hang me up is the truck transport, but so far so good

 

[GTLimited]

Yes, I'm pretty shocked that it is moving this fast. Ordered from a small local dealership, I think they've got around 4 1500s on the lot at the moment. I didn't check the status every day, but this is what I know about how it's gone so far:

3/2 Ordered
3/23 D1
3/31 Frame
4/1 Trim
4/2 In shipping process. Buildsheet available.
4/2 I am showing your vehicle is currently in the shipping process, the current ETA for delivery to the selling dealership is 04/07/2021 - 04/21/2021
4/3 Window Sticker
4/7 KZ-M Shipped – First Rail Departure

The thing that may hang me up is the truck transport, but so far so good

Nice timeline for sure. This is purely conjecture, but could be perhaps due to the lack of safety and/or blind spot packages that would presumable requires these semiconductors that are on shortage.

 

[66 Cuda Dan]

Just checked w/ my dealer, my build is in KZ-M status (first rail departure). He said builds are hard to follow once shipped, they've had them arrive on their lot while still showing shipped status. No ETA available. 66 Cuda Dan - the race is on!

Yes the race is on! Good luck with the your new truck!

 

[66 Cuda Dan]

My truck has been sitting in the Benica lot over a week, maybe we will both get them by the end of the month.

Rustyrubber I hope they release it soon for you to enjoy your new truck!!

 

[21bighorn]

Well y’all it finally came in!!! Cary North Carolina. I’m pickin her up tomorrow. Pretty pumped!!!

 

[L2R512]

Finally picked it up. A nice 65 mile drive back home. It had 44 miles on the odometer.
View attachment 88518

Nice! Best of luck with it - and hopefully I’ll see you on that Max Steel thread soon enough!

 

[GadgetMason]

Well y’all it finally came in!!! Cary North Carolina. I’m pickin her up tomorrow. Pretty pumped!!!

Congratulations!

 

[Chuck19]

Well y’all it finally came in!!! Cary North Carolina. I’m pickin her up tomorrow. Pretty pumped!!!

Awesome! I feel like you have the record for the longest wait! Tomorrow will be a sweet day, Congratulations!!!

 

[space4092]

Ordered 2021 Ram 1500 Rebel on Jan 27, 2021. VIN&VON and in "D" status since Feb 12, 2021 and has been there ever since.

I ordered the truck in Sarnia, Ontario, Canada, and the Canadian customer support sucks. If you can the support number, they have no access or information and just call the dealership. Such a joke.

10 weeks have passed and no updates. I have been asking the dealership every week, without any new information.

 

[ReiHido]

Well y’all it finally came in!!! Cary North Carolina. I’m pickin her up tomorrow. Pretty pumped!!!

Congratulations! It looks very slick!

 

[space4092]

I am from Windsor, Ontario.
I am going to see if I can cancel the order and just buy something similar off the lot from one of the dealers.
By the time our trucks are built 2022 models will be out lol.

When did you order? Maybe this is a Canada issue that the trucks are not being built for us for whatever reason?

I ordered 2021 Ram 1500 Rebel on Jan 27, 2021. VIN&VON and in "D" status since Feb 12, 2021 and has been there ever since.

I ordered the truck in Sarnia, Ontario, Canada, and the Canadian customer support sucks. If you can the support number, they have no access or information and just call the dealership. Such a joke.

10 weeks have passed and no updates. I have been asking the dealership every week, without any new information.

 

[L2R512]

Well y’all it finally came in!!! Cary North Carolina. I’m pickin her up tomorrow. Pretty pumped!!!

That's great news - congrats!

 

[Jimmymc]

When did you order? Maybe this is a Canada issue that the trucks are not being built for us for whatever reason?

I ordered 2021 Ram 1500 Rebel on Jan 27, 2021. VIN&VON and in "D" status since Feb 12, 2021 and has been there ever since.

I ordered the truck in Sarnia, Ontario, Canada, and the Canadian customer support sucks. If you can the support number, they have no access or information and just call the dealership. Such a joke.

10 weeks have passed and no updates. I have been asking the dealership every week, without any new information.

I ordered on November 23rd and am still in D status, I have a great dealer but from what I’m gathering they are unable to do anything and FCA is a gongshow to say the least. I’m hoping I get mine by the end of May but that may be optimistic

 

[Snofire]

Take this with a grain of salt but those that are still waiting be forewarned. According to my dealer and what they were told in a conference call that trucks will be coming with 1 Keyfob due to the circuit board shortages. Later down the road they will make available the 2nd fob at no charge. Strangely when he told me that he gave me both my fobs so just wanted to give heads up.

 

[RAMTrkGN]

Finally......
Meet Pearlie. Longhorn 10th Anniversary in Ivory White. Ordered on 1/6.

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[Dragonmaster13]

When did you order? Maybe this is a Canada issue that the trucks are not being built for us for whatever reason?

I ordered 2021 Ram 1500 Rebel on Jan 27, 2021. VIN&VON and in "D" status since Feb 12, 2021 and has been there ever since.

I ordered the truck in Sarnia, Ontario, Canada, and the Canadian customer support sucks. If you can the support number, they have no access or information and just call the dealership. Such a joke.

10 weeks have passed and no updates. I have been asking the dealership every week, without any new information.

Ugggh. Hope this is not the situation for all of us North of 49. Ordered March 10 and was told 8-12 weeks by my dealer. Only on week 4 and the suspense is killing me.


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[heliinstructor]

Ugggh. Hope this is not the situation for all of us North of 49. Ordered March 10 and was told 8-12 weeks by my dealer. Only on week 4 and the suspense is killing me.


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I ordered in Toronto area Feb 1. Am now in ‘I’ stage so built. Hopefully makes it to shipping soon. The dealership is pretty good about responding to my update inquiries.


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[c3k]

Ordered 2021 Ram 1500 Rebel on Jan 27, 2021. VIN&VON and in "D" status since Feb 12, 2021 and has been there ever since.

I ordered the truck in Sarnia, Ontario, Canada, and the Canadian customer support sucks. If you can the support number, they have no access or information and just call the dealership. Such a joke.

10 weeks have passed and no updates. I have been asking the dealership every week, without any new information.

Thanks! You've just made me feel better: I ordered February 17th...and still in D status, as well.

7 weeks and no updates for mine. I guess that means you win?

 

[ben b]

Hi All, I ordered my Longhorn Limited on 2/28. I use the chat feature to check the status of the build. Still waiting, but got some useful feedback today on when to ask for escalation. See the chat below:

Brandi (4/8/2021, 9:00:39 AM): Thank you, I can see your order is in the scheduling stage, once all of the required parts for your order are accounted for it will be sequenced for production! I recommend checking back in the next week or so and we would be happy to check on your order.
Me (4/8/2021, 9:02:14 AM): Thank you. It seems to have been in this stage for nearly 6 weeks. I expect you get a lot of customers like me, who are anxious to get their shiny new trucks. Is there any way to understand when it may move to the next stage?
Brandi (4/8/2021, 9:03:51 AM): I certainly understand where your coming from! It is exciting and hard to wait for a new vehicle! It is normal to stay in this stage for around 30-40 days. I recommend checking back late next week like Thursday or Friday and if it is still in this stage at that time we can look into sending a case to our tracking team for more information.