One dealer I was talking to warned me any orders with the trailer camera wiring we’re taking three times as long. Apparently they can’t source the parts.
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- Thread starter firecadet613
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enigmaaron
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Not that I’m aware of. The general sales manager of the dealership was copied on it, whom I have never had contact with. Maybe something new they are doing?
So how did FCA get your email address and stuff to email you is my question? I doubt the dealer sent it to them to keep you updated.
The dealer must send it to them, as that is one of the things RamChat asks for to verify you are the person who ordered the VIN your asking them about.
enigmaaron
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This or Ram chat connected the dots? They always ask for my email address among other things, with my email being the only thing not in the POC.
Royalist_Ram
Ram Guru
You sign up for those?
Vinnie.
Ram Guru
one of the prompts from ram chat is "tell me your email so we can give you an update" i'm assuming this is how people are getting contacted. i keep refreshing my inbox now! haha
Royalist_Ram
Ram Guru
Alright im asking now, thanks!
RAMTrkGN
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I gave my e-mail to the FCA chat.
Royalist_Ram
Ram Guru
Got it, thanks. I've been doing that since day one but never requested it.
mwbrogan
Member
Royalist_Ram
Ram Guru
Gorgeous, reminds me of my 2019 Laramie a lil. Love those mirrors.
Royalist_Ram
Ram Guru
"The only email that would be sent out is a delivery date if your vehicles shipping ends up taking longer and not all orders would receive that email." - What I was just told from Ram Chat Customer Care...
enigmaaron
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What’s interesting is I have two orders currently in progress. The first from a dealer I realized wasn’t being straight with me. That one today Ram chat told me was in the shipping stage with a dealer eta of 1/19-2/2. No email from Ram on that one.
The second is the one I received the email from Ram this evening saying a dealer eta of the week of 2/7. That one as of yesterday was still in the scheduling phase according to Ram chat.
The second is the one I received the email from Ram this evening saying a dealer eta of the week of 2/7. That one as of yesterday was still in the scheduling phase according to Ram chat.
Donmacky
Active Member
I got the same email today with an estimated delivery date the week of 2/4. My truck was built last Friday and on a rail car this past Monday.
Vinnie.
Ram Guru
something seems fishy today... I haven't heard of these emails yet, and today several different people on the forum got them?
Royalist_Ram
Ram Guru
i agree, im calling my dealer tomorrow.
Vinnie.
Ram Guru
I will likely not do anything to be honest hahah
Balls. I know you can't add anything to an order, but I wonder if I can get them to just give up and build the thing if I'm just waiting on one part that I don't really need. Gonna talk to the dealership tomorrow. They STILL haven't actually sent me a copy of my paperwork, just a photo of the order sheet with VON and VIN, even though I asked for it 3 times in December. Beware if you're dealing with Larry H. Miller in Boise.
