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Order Tracking

steeltkb said:
Well, great news and bad news! I'll tell you the great news first. I ordered on 12/20/2018.
Yesterday when I ramchatted, she told me that I was now in D1! All parts had arrived, and it would be built very soon! Yes! Finally, some progress! There is hope left in the world!

And then before I could say thanks, she typed back the bad news: they were having problems with their computers, and she double checked, and she was mistaken the first time. It's actually still in D, and they are still waiting for parts.

So, 78 days now. Pretty sure my order must have a cold tag. Or maybe it's a conspiracy to make me go back to a Ford? Or maybe the front bench seat assembly foreman never came back from Christmas break.
Click to expand...

I ordered one with front bench seat as well...


Sent from my iPhone using Tapatalk
 
steeltkb said:
Well, great news and bad news! I'll tell you the great news first. I ordered on 12/20/2018.
Yesterday when I ramchatted, she told me that I was now in D1! All parts had arrived, and it would be built very soon! Yes! Finally, some progress! There is hope left in the world!

And then before I could say thanks, she typed back the bad news: they were having problems with their computers, and she double checked, and she was mistaken the first time. It's actually still in D, and they are still waiting for parts.

So, 78 days now. Pretty sure my order must have a cold tag. Or maybe it's a conspiracy to make me go back to a Ford? Or maybe the front bench seat assembly foreman never came back from Christmas break.
Click to expand...
I ordered one with bench as well. Still awaiting for the build process to start. Ordered on 2/20/19. Could be waiting on the bench seat, perhaps waiting on the e-locker, or the 3.92 gears, I dont know, could be anything, or could be nothing and they just haven't sent it down the line yet.
 
Ordered mine one week ago. Current status

"I show your vehicle is currently scheduled to be built. Once it has all the parts acquired it will move to ready to build then the build process will start. "

Not sure if this means its really scheduled, or they are still waiting on parts....
 
Jeff270 said:
Ordered mine one week ago. Current status

"I show your vehicle is currently scheduled to be built. Once it has all the parts acquired it will move to ready to build then the build process will start. "

Not sure if this means its really scheduled, or they are still waiting on parts....
Click to expand...

I think that's their boilerplate explanation for "D" status.
 
Last edited:
Brandon_Vickers said:
I hope yours hits the line soon. I confirmed my December order went KZ this afternoon after 3 weeks @ JS. Window sticker showed up this evening.
Click to expand...

Congrats


Sent from my iPhone using Tapatalk
 
I checked with FCA today and found out my truck has been released from the factory and ready to ship. I ordered on 2/15 so I wasn't expecting it to be ready for a couple of more weeks. Now the wait to receive it at the dealer.
 
Was at D1 last Thursday and at "I" today. Just Ram Chatted.

"What the system shows is that your 2019 Limited is that
· Your vehicle has completed the build process and is pending quality inspections to ensure that standards are met prior to releasing the vehicle.
· At FCA, you can be assured that we take vehicle quality seriously. You are at Code "I"
 
Well that's a bummer. My March 22 ETA has now been changed to TBA, apparently the train derailed according to the dealer. No information so far if any of the trucks were damaged or when they'll get back on the road.
 
Cmerkert said:
Was at D1 last Thursday and at "I" today. Just Ram Chatted.

"What the system shows is that your 2019 Limited is that
· Your vehicle has completed the build process and is pending quality inspections to ensure that standards are met prior to releasing the vehicle.
· At FCA, you can be assured that we take vehicle quality seriously. You are at Code "I"
Click to expand...

Since my order is a Canadian order, RAM chat won't give me updates. My dealership isn't as great with giving me updates as well. But my order and VON date is an exact match with Cmerkert. I'll be following your updates on this, hoping my order is following a similar timeline!
 
the Phoenix has landed...picked it up Saturday afternoon, very pleased so far. Really liking the Max Steel, as well as the brown and black interior.

IMG_20190310_175047862_HDR_2.jpgIMG_20190309_182848294_3.jpg
 
Kravin said:
Well that's a bummer. My March 22 ETA has now been changed to TBA, apparently the train derailed according to the dealer. No information so far if any of the trucks were damaged or when they'll get back on the road.
Click to expand...


Crap. I imagine that is my train too.....
 
enemjay said:
Since my order is a Canadian order, RAM chat won't give me updates. My dealership isn't as great with giving me updates as well. But my order and VON date is an exact match with Cmerkert. I'll be following your updates on this, hoping my order is following a similar timeline!
Click to expand...

I'll keep you updated. I plan on calling back ranch at again on either Wednesday Thursday or Friday. Not sure how long it would be at I. inspection status. Some say 1 day.

My truck is coming to New York not sure if they use trains to bring it from Michigan to New York or is it all truck transport. Anyone know?
 
Kravin said:
Well that's a bummer. My March 22 ETA has now been changed to TBA, apparently the train derailed according to the dealer. No information so far if any of the trucks were damaged or when they'll get back on the road.
Click to expand...

Apparently my sales guy thinks he's funny. He left me that message earlier and just barely called back to say he was totally kidding that everything is still on track for 3/22 delivery.
 
Jokes aside, train vs truck seems to maybe not just be a question of ship to location. My dealer is located with 20 miles of the Twin Oaks rail yard in SE PA, yet status from my dealer says my truck will come via truck all the way from MI. I’m hoping this week, fingers crossed. Not sure how the mode of transport is selected.
 
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