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Order Tracking

Creep0321

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I think I’m blind, where is the build date on the window sticker?
 

lilnohreaga

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Yesterday my build sheet was posted, and according to RamChat that's when it went into JB status.
 

mharringer

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Does anyone know how the shipping works? Are you just stuck waiting for a full rail car to head in the direction of your dealer?
 

Smaug

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Does the build date on the window sticker mean a)its' complete or b)they started building on that date???
 

DharmaDog

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Can not locate this.. what is MOTS and how do you use it or join it????
The MOTS systems is no longer functional. The page is still there and it lets you enter your info, but nothing is returned. Your best bet is to contact Ram Chat, give them your VON and let them look it up. They are nice and willing to help.

Ram Chat: https://fcacommunity.force.com/RAM/s/knowledge
 

DharmaDog

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The last few times (this week) that I’ve contacted Ram Chat I’ve been told my truck is KZ, and is actually in transit, not sitting at the factory, but ETA is unknown or TBD. Is this normal?
 

JLUR_

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The last few times (this week) that I’ve contacted Ram Chat I’ve been told my truck is KZ, and is actually in transit, not sitting at the factory, but ETA is unknown or TBD. Is this normal?
Once it's actually been loaded on a train or truck Ram Chat can no longer track it. Only your dealer can.
 

Smaug

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The MOTS systems is no longer functional. The page is still there and it lets you enter your info, but nothing is returned. Your best bet is to contact Ram Chat, give them your VON and let them look it up. They are nice and willing to help.

Ram Chat: https://fcacommunity.force.com/RAM/s/knowledge
Thank you.. that worked.. it's 'In Shipping, ETA to be determined'
 

Punderwo

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Feb 9, 2019
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My salesman texted me and said it was in Cincinnati should be here Huntsville before the end of this month.
Ordered 11/28
Order placed 12/7
I live in the shoals about an hour from Huntsville. Just left the space center about an hour ago.
 

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