Maps update failure!

[User_3336]

Waiting to see if anybody with a 2023 and the digital dash successfully updates their maps. I'm very leery about trying to update when it seems someone above here in the thread bricked their TOMTOM...

What is the version of the maps you currently have?

 

[66Fuelie]

Waiting to see if anybody with a 2023 and the digital dash successfully updates their maps. I'm very leery about trying to update when it seems someone above here in the thread bricked their TOMTOM...

If I were you I would wait. My 23 is in the shop now trying to figure out what went wrong with my update. Hopefully have it back tomorrow and I can give a report.
Tom

 

[fliptide]

Anybody been able to download files recently (2022)? For me the first 2 files won't download and pops up another browser window with gibberish (technical term)

 

[66Fuelie]

If you right click on them and then select download it will work.
Tom

 

[fliptide]

If you right click on them and then select download it will work.
Tom

Thank you! I will give that a try this afternoon. All the other files would download by clicking the link so I was confused.

 

[66Fuelie]

Getting back to the original problem
As of today my maps are finally working! Dealer had to install a new radio to fix problem.
Im glad all is well again.
Tom

 

[GunSm0ke]

Anybody been able to download files recently (2022)? For me the first 2 files won't download and pops up another browser window with gibberish (technical term) View attachment 161117 View attachment 161118

I have exactly the same issue and no download option when I right click. I tried with 2 different computers and 3 different browsers. Same results every time.....

 

[fliptide]

I have exactly the same issue and no download option when I right click. I tried with 2 different computers and 3 different browsers. Same results every time.....

Right click and choose "save link as"
Worked for me!

 

[GunSm0ke]

Right click and choose "save link as"
Worked for me!

That worked! Thanks for the tip. I had given up....

 

[Philth]

That worked! Thanks for the tip. I had given up....

Thanks. I'll try this. I just created another thread in this section regarding the general updated method for the U5 system. Is it OTA or updated through USB?

 

[GunSm0ke]

Thanks. I'll try this. I just created another thread in this section regarding the general updated method for the U5 system. Is it OTA or updated through USB?

OTA never worked for me. USB can be done on your schedule. Make sure you use a 32GB FAT32 USB key. ExFAT doesn't work and FAT32 only supports up to 32GB.

 

[cliffsta]

What is the version of the maps you currently have?

Sorry I missed this. My map is dated March of 2022. I know there's a much newer map, but I'm scared to do it based on 66fuelie's difficulties (digital dash).

 

[UnloosedChewtoy]

It turns out that the UConnect is very picky with compatible flash drives.

I actually threw my files onto a microSD card, and then used a microSD-to-USB adapter. It kept failing and backing out of the update. I tried a different flash drive, no difference. I tried a different microSD card, no difference. Finally, I remembered that on my 2020 with UC4, it was picky on the types of USB flash drives you used for updates. So on a hunch, I used the same/original microSD card, but a different microSD-to-USB adapter. It worked on the first try.

 

[cliffsta]

It turns out that the UConnect is very picky with compatible flash drives.

I actually threw my files onto a microSD card, and then used a microSD-to-USB adapter. It kept failing and backing out of the update. I tried a different flash drive, no difference. I tried a different microSD card, no difference. Finally, I remembered that on my 2020 with UC4, it was picky on the types of USB flash drives you used for updates. So on a hunch, I used the same/original microSD card, but a different microSD-to-USB adapter. It worked on the first try.

View attachment 162435

Interesting! Your TRX is UC5 and digital dash but it worked okay apparently.

 

[66Fuelie]

Did you get the files from the Stellantis site?
Tom

 

[User_3336]

Specifically.

https://stellantis.navshop.com/#/downloads

I had no issues downloading them, formatting a 32GB USB drive to FAT32, copying them to the USB drive, and updating them to UC5.

Not sure where all others are failing.

 

[Philth]

Successfully updated mine the other night via USB drive formatted to FAT32. I think that's the key; using a FAT32 formatted drive. I have the digital dash and no issues.
Now, what is the deal with the alleged OTA map updates? Are they not working? Kind of sh*tty that one would have to pay monthly for a Tom Tom service that doesn't update automatically.

 

[RankinX]

I tried for a few weeks to get my truck to download the map through wifi by parking it close to the house. It could see the update, but it just wouldn't download.

I downloaded and installed the map from the Stellantis site from July 2023, still does not show my street built 2 years ago. That's fun lol. ( not that i needed my street to be shown, but the maps are lazy )

 

[DeanM2]

I am trying to perform my first map update on my new 2023 Big Horn with 12" screen. Have had no issues with the Navigation, just want to update the maps, which are currently March of 2022.

When I put the thumb drive in, it asks if I want to update the maps. Then it warns me it may take 30 minutes, etc. Then it briefly says installing, and then says "The map on your USB device has been modified. Please repeat the map download procedure on your computer". I have redone, and same result.

Any idea what is going wrong and how to fix this?

 

[Darksteel165]

I am trying to perform my first map update on my new 2023 Big Horn with 12" screen. Have had no issues with the Navigation, just want to update the maps, which are currently March of 2022.

When I put the thumb drive in, it asks if I want to update the maps. Then it warns me it may take 30 minutes, etc. Then it briefly says installing, and then says "The map on your USB device has been modified. Please repeat the map download procedure on your computer". I have redone, and same result.

Any idea what is going wrong and how to fix this?

From what I saw you can't update the 2023s yet.
Lots of people had problems with it, I can do it fine on my 2022.