Tinshield
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Happened to me once in 5000 miles. It’s an odd issue where many experience it once. That’s likely why it’s hard to track down the cause.
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Engine stalled / shut off
- Thread starter hengda
- Start date
Took mine to the Dealership this morning. I was promptly told they had never heard of this issue. Thankfully the Assistant Service Manager knew my Uncle (on old Ram Mechanic). Told her about the Service Bulletin so Ill be leaving it with them on Monday to take a look. Nothing saved on the module but at least they are willing to look at it.
I haven't been able to read all 17 pages of this thread, but I can venture to guess I have everyone beat in terms of how long this issue took to reveal itself.
I purchased a 2022 Ram 1500 Big Horn yesterday and drove it off the lot at 1:30. Today at 9:45am (LESS THAN 24 HOURS AFTER PURCHASING) I was leaving my neighborhood and the truck stalled. It wouldn't start for 30 minutes as I blocked the entrance to my neighborhood. I was making a slow right hand turn onto the main street my neighborhood is off of. I called the dealership to tell them what was going on and they told me to call roadside assistance even after I explained I had just purchased the vehicle the day prior. I eventually got it to kick over and had it stall on me again, this time while stopped at a red light in traffic. I chanced driving it straight to the dealership instead of a tow which was stupid, but they are only a couple of miles away from where I live. They told me they wouldn't get to it until Monday because they had oil changes scheduled.
They also told me they had never heard of this problem. I did a lot of research before buying a 1500 but I guess I should have been more specific with my key terms like "stalling" or "lawsuits".
This is an absolute nightmare.
I purchased a 2022 Ram 1500 Big Horn yesterday and drove it off the lot at 1:30. Today at 9:45am (LESS THAN 24 HOURS AFTER PURCHASING) I was leaving my neighborhood and the truck stalled. It wouldn't start for 30 minutes as I blocked the entrance to my neighborhood. I was making a slow right hand turn onto the main street my neighborhood is off of. I called the dealership to tell them what was going on and they told me to call roadside assistance even after I explained I had just purchased the vehicle the day prior. I eventually got it to kick over and had it stall on me again, this time while stopped at a red light in traffic. I chanced driving it straight to the dealership instead of a tow which was stupid, but they are only a couple of miles away from where I live. They told me they wouldn't get to it until Monday because they had oil changes scheduled.
They also told me they had never heard of this problem. I did a lot of research before buying a 1500 but I guess I should have been more specific with my key terms like "stalling" or "lawsuits".
This is an absolute nightmare.
Tinshield
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The whole “we never heard of this happening” is ridiculous
So after 4-5 months, the dealership says they finally replicated the issue. They had told me that a flight recorder was being installed weeks ago, so I assumed when it finally replicated recently that they would have info to diagnose. But I received an email from ram care today saying they were going to install a flight recorder on the truck?! Who knows when it will happen again for them to record the info, with as little as they drive it. I could never have imagined the nightmare this has been. I've been paying for a rental out of pocket this entire time(thousands of dollars) and they wont reimburse me because the truck is still in the shop. Call me crazy, but when you purchase an almost 60,000 dollar truck, it should work or be replaced with one that does. Every truck has the potential for issues, but it should be made right, and I should get what I payed for.
Tinshield
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Wow, this is absurd!
Tinshield
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I believe it’s a combination of sensors and throttle position. Something is getting tripped up and confusing the start/stop. Many of these occur on slow right hand turns from a start. Maybe inside wheel loses traction and the limited slip has a role?
So I am happy with the Dealership as they are taking this seriously. The are escalating my issue to a Star Technician. I was told this is a higher level of Engineers at Ram to look at the issue. They are also reviewing the situations they are seeing described on the Forum. So Cudos to them for looking into this. Fingers Crossed.
I added 2 months ago this happened on my 19 bighorn 5.7. I asked at dealership about this and they said they never heard of this happenenig. That’s a bunch of BS. This is my daily driver for work at 140 miles a day so I hope nothing happens when I’m drive by through an intersection. I’m really starting to look to change to Chevy. Lot of problems Ram doesn’t want to live up 2 and the new Moar Vehicle Protection is not what it use to be.
Have u heard anything yet
Yes I was told they needed it another week. The are putting the flight recorder in mine as well. They sent it home with a Tech trying to reproduce the problem. More to come. They keep asking me what was done in the forums.
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Did it Sunday first drive of day. Came up to stop sign to make left turn and it beeped and slipped out of gear and said shift to park on instrument cluster. It getting bad now happens at least once every other day. I think it a software issue not a hardware issue. Only mods my truck has is mopar 2 inch lift, 285/60/20 tires on stock rims and a new battery cause other battery failed after 73000 miles.
Attachments
Sooo still at the dealership. Was escalated to a Star Tech at ram and is now in the hands of the next level at RAM. RAM reviewed the data collected by the Dealership who said their were no codes tec. The RAM guy says he saw some interesting things int he data and asked for more info. That is why it is still at the Dealership. Ill lest you know hen I hear more.
jaydiggity
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Here is 2010 1500 w/ the exact same thing. Right turn / Shut off, no codes etc.
rubrduk
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I had no idea about this thread,....there is another "start/stop error" thread where i have been documenting my saga and now i'm giving up after fighting with this for a year
https://5thgenrams.com/community/threads/auto-start-stop-error.13093/post-604603
https://5thgenrams.com/community/threads/auto-start-stop-error.13093/post-604603
BluegrassMotorsport
Well-Known Member
Well, after five months and 7600 miles, it finally happened to me today. Slow right turn in a neighborhood and it died. It restarted and the battery only showed 12 volts but it the truck ran fine. Restarted the truck later and everything is fine. It's extremely concerning especially with no real solution after all this time. It appears most issues see happening at low speeds but imagine if this was on the interstate. Few more times of this and the Ram will be traded faster than than it knows what hit it.
