So, after another week of no status, I finally drove the 30 miles to the dealership (called first and told them I was on my way). As soon as I arrived, they informed me that, after 17 days in their shop, my truck would be ready on 3 hours. I did find out that after a diagnosis of the 48v battery pack on 10/27, it took them until 11/2 to order the part. Needless to say, I was a little ticked off and have to really place the lions share on this particular dealer. Unfortunately, all the RAM dealers in my area have horrible service reviews so, I am stuck!!!
I will pick it up tomorrow and hope it is all fixed. At 6800 miles I certainly hope this is not just the beginning of many more issues.