DEALER/TRUCK STINK RECOMMENDATIONS

[Tomcat68]

I would take it, not email, to the dealership and let them smell it.

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[Jeffjad]

Trade it in and get a new one, not sure about Canadia but trade in value is booming here in the US.

Reference the last thread you started for advice....

Truck stinks

I have a brand new 2020 ram 1500 sport with 2000kms and it stinks inside I have pressured washed the husky liners, dried them, put a odor bomb in the truck with the ac on and still stinks only when the truck is parked (not driving) is this a thing with rams?

5thgenrams.com

 

[securityguy]

Sorry guys I'm new on this forum, I'll try to figure out the whole signature thing, yes I'm Canadian, I'm in Ontario Canada

Click on your NAME in the upper right of the forum. Select ACCOUNT DETAILS to enter your location and SIGNATURE to create a signature like most all members have done. Helps make conversation much easier. Thanks!

 

[Timeless]

Always good to tag @RamCares just in case they can help.

 

[2019REBEL]

Always good to tag @RamCares just in case they can help.

He is from Canada, RamCares can't help. He would have to get in contact with FCA Canada. I know I did and within a week of contacting them I had the service mgr help me, the service advisors weren't doing a thing. Everything all fixed now took 3 months but it got fixed.

 

[YoutubeRealTimeReviews]

I would take it, not email, to the dealership and let them smell it.

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But again, what can they do to fix it if they don't know what the problem is

 

[YoutubeRealTimeReviews]

Always good to tag @RamCares just in case they can help.

@RamCares could possibly help. I just need to know what I should suggest to the dealer as to what the cause is as they don't seem to know what to do.

 

[Tomcat68]

But again, what can they do to fix it if they don't know what the problem is

As a customer, you provide the description of the problem, not the solution. Let them provide the solution.

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[securityguy]

But again, what can they do to fix it if they don't know what the problem is

You'll never know if you don't take it in

 

[RSZ]

But again, what can they do to fix it if they don't know what the problem is

Yet, you expect a bunch of random strangers on an internet forum to correctly diagnose the problem with your stinky truck?

 

[RamCares]

@RamCares could possibly help. I just need to know what I should suggest to the dealer as to what the cause is as they don't seem to know what to do.

Hi there--

Unfortunately, like @2019REBEL said, our @RamCares team is unable to assist customers outside of the United States at this time. We recommend contacting the customer care in your region by email or by phone. You can find the contact information at the following link: https://www.fcacountryfinder.com/ or by calling the Canadian Customer Care line at 1-800-465-2001. I apologize that we cannot be of more assistance but I sincerely hope you reach a resolution quickly!

Have an awesome day,

Courtney
Ram Cares

 

[redneck]

he said it stinks never said mold smell could this just be the new car smell & the plastics off gassing? some people think the new car smell is horble

 

[YoutubeRealTimeReviews]

he said it stinks never said mold smell could this just be the new car smell & the plastics off gassing? some people think the new car smell is horble

No its definitely not the brand new car smell trust me, it sticks like dirty socks

 

[YoutubeRealTimeReviews]

Hi there--

Unfortunately, like @2019REBEL said, our @RamCares team is unable to assist customers outside of the United States at this time. We recommend contacting the customer care in your region by email or by phone. You can find the contact information at the following link: https://www.fcacountryfinder.com/ or by calling the Canadian Customer Care line at 1-800-465-2001. I apologize that we cannot be of more assistance but I sincerely hope you reach a resolution quickly!

Have an awesome day,

Courtney
Ram Cares

Is their a tsb or is this a known issue in the USA?

 

[YoutubeRealTimeReviews]

Yet, you expect a bunch of random strangers on an internet forum to correctly diagnose the problem with your stinky truck?

I don't "expect" anything, im asking for help for an issue that seems to be known

 

[redneck]

back in the old days i herd of pissed off factory workers putting dead fish-animals in a door panel just to cause problems. just a thought

 

[RamCares]

Is their a tsb or is this a known issue in the USA?

Unfortunately, I cannot speculate on the root cause of your concerns since there could be many factors that play into the overall concern. However, if you'd like me to look into this further to see if any TSB's apply to your specific vehicle, I can certainly do that! Just send our team a private message with your current mileage & VIN.

Thanks,

Courtney
Ram Cares

 

[YoutubeRealTimeReviews]

Unfortunately, I cannot speculate on the root cause of your concerns since there could be many factors that play into the overall concern. However, if you'd like me to look into this further to see if any TSB's apply to your specific vehicle, I can certainly do that! Just send our team a private message with your current mileage & VIN.

Thanks,

Courtney
Ram Cares

I'm not sure how to dm, can you dm me?

 

[TBfshr]

I had a Nissan Titan that turned out to be a lemon . I had a water leak in the cab from the back windshield the only way I was able to determine it was leaking was by reaching behind the back seat up against the cab and pulling the carpet back and shoving paper towels in there.
When I ran a water hose on the roof of the cab or it rained I would take the paper towel out and it was moist and even soaked.
The dealership failed 4 times to fix it and it actually was worse when they finally bought it back from me and now I'm a proud owner of a Ram.

 

[securityguy]

I had a Nissan Titan that turned out to be a lemon . I had a water leak in the cab from the back windshield the only way I was able to determine it was leaking was by reaching behind the back seat up against the cab and pulling the carpet back and shoving paper towels in there.
When I ran a water hose on the roof of the cab or it rained I would take the paper towel out and it was moist and even soaked.
The dealership failed 4 times to fix it and it actually was worse when they finally bought it back from me and now I'm a proud owner of a Ram.

Never was a Titan fan...I always looked at them from the perspective of "that person probably couldn't afford a real truck and Nissan gives these Titan's away". When the new Titan came out, I went to look at them for giggles. Terrible fit and finish on a brand new $60K truck. I asked the GM to take a look at the truck on his showroom floor and pointed out all the defects. He was embarrassed to say the least.