Mine looks like the picture above where the pop up blocks the entire lower third of the screen. Hell the small pop up is irritating but I would at least be able to end a call or see the navigation (turns, intersections etc)
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Comfort Setting Popup
- Thread starter Killdoza50
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Nephilim70
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Mine shows the big white popup in auto and the small orange one in manual.
Nephilim70
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Well the camera was replaced and it is a bit better. No where near typical quality, but acceptable. Still looks like there is a little “noise” on the screen, but I think I will live with it. Any update on the climate pop up?
Took my '23 1500 Classic in today. No software updates needed, no error codes. They did a truck factory reset (whatever that entailed) and then I wiped all uconnect profiles in my phone and factory reset the radio. After the factory reset I got a "Uconnect Box requires service" error message but that went away after turning off / on the truck. I did not pair my phone but started driving and about 10 min later got the climate pop up. Took it back to the dealer and it's going in next month for a day or two while they try to find a loose connection or issue with the uconnect module. I will say that they had the truck in the garage idling in park for 10+ minutes and never got the pop up.
I'm really hoping that there is a s/w update or notice released before they tear the truck apart chasing the issue.
I'm really hoping that there is a s/w update or notice released before they tear the truck apart chasing the issue.
The difference is, you have a classic which is a 4th Gen and not a 5th Gen, so you have different head unit and software
So they replaced my whole radio in my 2024 classic. As I pulled away from the dealer it popped up again so that’s not the problem. I have now figured out it seems to be directly correlated to when the exterior temperature changes by a degree is when it pops up every time. Curious if others could watch theirs and see if that also happens. So I called the dealer back, he said they could take it in and get the engineers involved and see if they can figure it out but I feel like there’s no point going to that length to rip apart the truck over this issue. Idk. Stupid and frustrating.
See my most recent comment but I bet the reason why it didn’t come up for them is cause the outside temperature didn’t change while it was idling. Mine seems to pop up every time the exterior temperature changes by a degree.
Interesting, I was thinking that it changed when the interior temp changed so I was trying to open / shut windows etc while driving but that wasn't it. I have some local roads I will be on later today that have good temp swings (along rivers etc) so I will watch for the ext temp connection.
One thing that I "thought" fixed it was that I had never activated my uconnect services (I live in a bad cell area and it never worked at the house). I activated them the day I left the dealer and I was starting to think that fixed it but then yesterday it was happening frequently again. I watched for outside temp changes and they didn't seem to be connected to the pop up.
My 2023 spent the today at the dealer, they thought they found a loose connection but it was still doing the pop up and they ordered a new radio. I did have a new adventure the other day. The entertainment system locked up on a rear camera image (static) when I shifted into drive and stayed that way until I got to my destination and turned off the truck. The screen was locked on the last reverse image and would not react to anything. Driving along at 50 mph with a stuck image on the screen was not much fun.
swarlosbarkley
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You guys may have better luck posting on a 4th gen RAM forum as the software used on the 4th gen is different.
Ok so maybe this will help but I noticed this morning that the climate icon at the bottom of the screen randomly goes away. When it comes back is when the pop up happens. The pop up stays for a few seconds and goes away. The icon stays on until some random time when it goes out. Rinse and repeat.
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Nephilim70
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Sorry guys, wrong forum, but this is where all the data is, so live with it or ask the admins to move the post.
Update and a potential short term fix:
I have a star case in for mine.
I covered the auto lights sensor in the middle of the dash and the popup stopped. This sensor feeds into the climate module.
The headlights/taillights will be on always when driving, but this is probably not a bad thing. Can I get you guys to try this and report back?
My backup plan is the workshop 12 android screen.
Update and a potential short term fix:
I have a star case in for mine.
I covered the auto lights sensor in the middle of the dash and the popup stopped. This sensor feeds into the climate module.
The headlights/taillights will be on always when driving, but this is probably not a bad thing. Can I get you guys to try this and report back?
My backup plan is the workshop 12 android screen.
I got a chance to try covering the sensor today. I drove for 40 min on the turnpike with the sensor covered and not a single pop up. I uncovered it, had 5 pop ups in 10 min. Covered it again and drove another 20 min without a pop up. No clue why it would cause the issue but it definitely seems to make a difference.
Could be a bad ambient light sensor. See if you can get dealer to replace it. Let them know what you discovered
slimchance
Well-Known Member
where is the "auto lights sensor"? my dealer claims not to know about this sensor .... pix please?
Center of the dashboard by the windshield. Looks like a little black ball. I just shoved my sirus xm trifold between the sensor and the windshield completely covering the sensor.
