Denials-
I've been burned by extended warranties before. the last on my 2014 Ram that had a "Million Mile Warranty" unfortunately, I did not keep up with the original paperwork. Now the dealer says what plan? POS - I did not buy my '19 Longhorn from that dealership.
What I am curious about is what is required to maintain the warranty. What maintenance do you have to have documented in order for the plan to remain in place. Do you have to do all of your oil changes and service at a Ram Dealership? That is a pain and very expensive.
In my mind's ear, I can hear a service manager saying "You didn't have your tires rotated every 3000 miles here. Therefore, we will not cover the burnt transmission."
You have made fair points.
In looking at the documents provided with my contract it does state that they can exclude from coverage a vehicle that has not used fluids meeting the FCA specs so if someone changed their own fluids I'll bet they would need to provide documentation of what was used and when but that's no different from the original 36/36 BTB warranty.
While I know it might be a PITA to go to the dealer for oil changes for some, my dealer and many others are selling 3 oil changes with full synthetic oil, filter and tire rotation for $155 or about $52/change. I can't nor want to do that for that price.
My guess is any dealer that would exclude extended warranty service would also deny the original BTB one as the requirement are the same. No different than health, life or auto insurance as one needs to know the ropes in them also.
Lastly, there is no mention of periodic inspections that I can find so my guess is the fluids section covers that aspect.
Buying it is no different than other coverage's in life - pay attention to the nuances, be comfortable with the decision and trust but verify. That's why there is a copy of the contract in my files and truck glove box.