theonlyMcG
Active Member
Well I finally got resolution to this myself. I ordered the truck in September and took delivery in October. No step came with it. I have been working with my sales manager ever since and he has been going back and forth with his rep. The rep first came back with the step was only supposed to be on customer orders and wouldn't be on any of the trucks that dealers just have on the lot. My sales manager called B.S. because mine was a customer order truck. More back and forth and they asked if I wanted the corner step, I said I do not, at this point I have had my truck for long enough to know that if it is not the center step I probably won't use it that much.
Then they came back with a $200 credit, which I told them was too low based on the price of the BUG as an option and the price of the step if I were to just buy it myself had I not "ordered" it.
Moral of the story I got a $500 Mopar Accessories credit that I am now going to put towards the Mopar Ram Air which I would like to have more than the step. So I am happy even though it took way too long to go through all of that. Still love the truck and my dealer was helpful if a little slow.
Then they came back with a $200 credit, which I told them was too low based on the price of the BUG as an option and the price of the step if I were to just buy it myself had I not "ordered" it.
Moral of the story I got a $500 Mopar Accessories credit that I am now going to put towards the Mopar Ram Air which I would like to have more than the step. So I am happy even though it took way too long to go through all of that. Still love the truck and my dealer was helpful if a little slow.