5thGenRams Forums
Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
Apple CarPlay help
- Thread starter Holtzy25
- Start date
eduardolalo11
Active Member
nope. They are defective and you will need a replacement, what part number you need is 68397098-AE that part replaces the defective one and will make your usb ports work every time and apple carplay and android auto
RamCares
Spends too much time on here
Hi maddog49,
We’re sorry to hear about this. We certainly understand how frustrating this may be. Please feel free to let us know via private message if you decide to address this with your dealer and we will gladly assist you during that process.
Lydia
Ram Social Care Specialist
MascotteBear
Member
I’m sure most of you guys have done this, but on mine, in the settings, the screen mirroring box was unchecked, once I checked it, my CarPlay worked fine. Maybe that has gotten unchecked somehow?
Sent from my iPhone using Tapatalk
Sent from my iPhone using Tapatalk
eduardolalo11
Active Member
the 8.4 non-nav uconnect does not have that option. so when your apple carplay or usb ports for that matter don't work, it is the hub itself. It happened to me.
MascotteBear
Member
Ah gotcha, I was only going off the 12”, sorry for your troubles.
Sent from my iPhone using Tapatalk
MinDakRebel
New Member
- Joined
- Jun 8, 2019
- Messages
- 1
- Reaction score
- 0
Related to Apple Car Play anyone have any issues when trying to use Google Maps with Apple Car play and the map not re-orienting to your current location but starting directions from your home location (no matter where you are)?? I haven't used it in a couple of weeks now, but mine was doing that and the only way to temporarily fix it was to reboot my phone then plug it back in, but every time I shut the truck off I had to do that to get it to work properly. Is it a possible software bug in Uconnect?
I've never seen that, and UConnect isn't in control when you're using CarPlay. It might be a location setting in your iPhone privacy settings, e.g. "allow when using..." instead of "always allow" your location. But I'm just guessing.
Rick8325
Active Member
Do a search on this forum, this is a known issue. I have it as well. My compass doesn't show a direction when it happens. I'm guessing software update.
I am having problems with my 2019 RAM Laramie 1500 connecting to CarPlay. It connects some of the time, the USB will connect so that it charges but can not use CarPlay, and then it won't connect at all. The bluetooth works fine so the phone connects. I have had it in numerous times for software updates, I've swapped out 4 different usb cables and recently I went from an iPhone 8 to iPhone 12 Pro Max. It worked the first day and hasn't worked since. Ive checked all the phone settings, I've redone the vehicle and phone numerous times and nothing seems to work. Anyone have an idea, please help.
I’ve been dealing with the same issues. I went as far as even replacing the media hub 2 weeks ago with no change. I’ve tried 3 different phones and 3 cables (all apple cables). I have an appointment this weekend at the dealer. I will keep you posted
Quint
Well-Known Member
Just throwing this out there. I ordered two Amazon Basics USB-C cords for the front. Both of them worked fine with Carplay except that the songs would stutter when playing. If I played music off of my iphone through bluetooth, no stutters. I then bit the bullet and bought an ugly, white USB-C cable from Apple and it works perfectly.
If anyone else experiences the stutters it could be the cable.
If anyone else experiences the stutters it could be the cable.
RamCares
Spends too much time on here
Hi dferg, We certainly understand why this may be concerning. To clarify, have you brought your concerns to the attention of your dealer recently for repairs? Although we cannot guarantee any certain outcome, we do recommend scheduling a diagnostic appointment. If you would like any assistance, please let us know.
Rob
Ram Cares
RamCares
Spends too much time on here
Hi GilS, we are glad to hear that you are working with your dealer on this. Please feel free to keep us updated regarding your situation. If we can be of any additional support while your vehicle is in service, we are just a PM away.
Rob
Ram Cares
jonnyrebel88
Active Member
I am also having issues with Carplay. Anytime I use Google maps, Waze, Apple Maps the whole system will crash and shut down. It will do it no matter if I'm listening to Sirius/XM or using streaming on my phone. I have a Iphone 12 pro with the latest update on it from apple as of last week, and always use a factory apple cord. I work as a technician for Land Rover/Jaguar and while we have alot of issues as well with infotainment systems, at least they update every few weeks to every other month or so. We have software over the air capabilities as well so I guess I don't understand why there are not more improvements being made more often.
securityguy
Legendary member
I connected mine with USB-C today, but too early to tell if its any quicker than using my USB-A
Welchv22
New Member
Also been dealing with this same issue. Apple CarPlay seems to work when it wants to but usually does not and the USB ports in the media hub do not work. Had it to the dealership 2 different times and both times they said it worked just fine for them, what a coincidence. Regardless mine still doesn’t work. Any known recalls or is this still just something we have to “deal with”.
securityguy
Legendary member
Keep pushing and get @RamCares involved to create a case for you.
Users who are viewing this thread
Site Vendors
