I emailed Alfa and I have to admit, I didn't really like the answer. Out of everything they could have said, they told me it might be an issue with the CSWM. I'll paste the email below. I might try to pull the battery as directed, when I get the time.
Email conversation:
The problem is not with the Alfa, are you sure that the CSWM module is installed? If yes there must be an issue with it. Try to disconnect the battery for a few minutes, maybe it resets the module.
Regards,
Alexey
From: Certified . <
[email protected]>
Sent: Friday, May 3, 2024 9:06 PM
To: [email protected]
Subject: Re: Tech Help - 2024 Ram 1500 can't connect to
What do we need to do to get Alfa to work then?
Randy
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From: [email protected] <
[email protected]>
Sent: Friday, May 3, 2024 11:00:37 AM
To: Certified . <
[email protected]>
Subject: RE: Tech Help - 2024 Ram 1500 can't connect to
That means that the CSWM module either not present on the car or it doesn’t respond to the diagnostic initialization command
Regards,
Alexey
From: Certified . <
[email protected]>
Sent: Friday, May 3, 2024 8:22 PM
To: [email protected]
Subject: Re: Tech Help - 2024 Ram 1500 can't connect to
Yes, I just connected to the HVAC and radio modules.
Randy
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From: [email protected] <
[email protected]>
Sent: Friday, May 3, 2024 10:13:21 AM
To: Certified . <
certified@
Subject: RE: Tech Help - 2024 Ram 1500 can't connect to
Can you connect to other modules on the middle-speed CAN, like HVAC, radio, etc?
Regards,
Alexey
From: Certified . <
certified@
Sent: Friday, May 3, 2024 8:00 PM
To: [email protected]
Subject: RE: Tech Help - 2024 Ram 1500 can't connect to
I never looked in those settings. I just got done going into the options page to check/change it. It was not checked when I went into the option page…………I attached a screenshot, just to ensure it’s setup how you’re asking.
Randy
From: [email protected] <
[email protected]>
Sent: Friday, May 3, 2024 9:53 AM
To: Certified . <
certified@
Subject: RE: Tech Help - 2024 Ram 1500 can't connect to
Check that the “Use blue adapter with OBDLink…” option is disabled in the app options.
Regards,
Alexey Chernikov
AlfaOBD
From: Certified . <
certified@
Sent: Friday, May 3, 2024 7:09 PM
To: [email protected]
Subject: Tech Help - 2024 Ram 1500 can't connect to
Jimmy07 from 5thGenRams forum suggested I bring an issue up to you. I have the MC+ adapter and it’s plugged into the Chrysler 12+8 bypass cable. I was trying to change the “comfort setpoints” that are located “comfort, seat, steering wheel module” but it won’t connect. Jimmy thinks this is a bug in the Alfa software though, as he’s sure the MC+ adapter DOESN’T require the “Blue Adapter”. I’ve pasted screenshots of the process and error messages below. Can you please take a look at this and let me know if you have any other questions or suggestions.
Randy