Laramieblue
Active Member
- Joined
- Aug 25, 2024
- Messages
- 101
- Reaction score
- 90
- Points
- 28
I live in Portland Oregon and have to take my truck in to see if they can get the 360 surround view trailer camera system working. Dealer says they just need to activate it in the Uconnect system, we will see how that works.
What I did notice is the dealer will set us up with an appointment to bring truck in, then the truck just sits there for 2-3 days waiting for a mechanic to do their diagnostic. If it can be fixed at the same time then I get the truck back. If parts need to be ordered or star ticket created to get factory support then truck can sit there for days or weeks waiting to get support or parts. Once all parts/support comes in then mechanic will return to truck at earliest opportunity to finish repair. I called around to other dealers and they are all in the same boat with 1-2 weeks lead time just to get appointment time. They say it is from a lack of mechanics due to labor shortage and higher demand for service work on Stellantis products.
Is anybody else around the nation seeing this same labor shortage and long lead times for service work?
What I did notice is the dealer will set us up with an appointment to bring truck in, then the truck just sits there for 2-3 days waiting for a mechanic to do their diagnostic. If it can be fixed at the same time then I get the truck back. If parts need to be ordered or star ticket created to get factory support then truck can sit there for days or weeks waiting to get support or parts. Once all parts/support comes in then mechanic will return to truck at earliest opportunity to finish repair. I called around to other dealers and they are all in the same boat with 1-2 weeks lead time just to get appointment time. They say it is from a lack of mechanics due to labor shortage and higher demand for service work on Stellantis products.
Is anybody else around the nation seeing this same labor shortage and long lead times for service work?