Hope they figure it out. Mine is back in the dealer as of Monday with Ram customer care saying they would call me on Tuesday to give me more information/question me and I have yet to receive a call. I also have the issue with the radio that it will cut off for a second or two randomly and the dealer couldn't figure it out. I haven't really brought that up anymore as I've been focused on the CEL though. On the windows, my truck does this weird thing that I pull the switch and it will close, so I release the switch and if I grab the switch again to make sure they are closed, it goes up a bit more. I find it odd, but not sure what it could be.
Here is my trucks service history:
In Sept 17th for CEL - misfire codes
Oct 11th - Truck was supposedly fixed and returned to me
Oct 19th - went for Excessive Oil Message - dealer did an oil change and light remained was told to schedule an appointment instead
Oct 22nd - Went in for excessive oil message and brake warning message on radio. Out the same day as they said it was software per RAM
Oct 26th - reset the oil level myself after an oil change and light has yet to come back on.
Nov 2nd - CEL again - misfire and also a fuel pressure sensor 2 circuit performance
Nov 5th - dealer trip and they told me to open up a star case with Ram as they did not have any new updates
Nov 12th - dropped off at the dealer, RAM to send an expert to fix the issue
Nov 26th - Truck was supposedly fixed and ready to go
Nov 29th - CEL again - fuel pressure sensor 2 circuit performance
Nov 30th - Dealer trip again - dealer told me to call RAM as they had no updates
Dec 1st thru Dec 6th - CEL light would come on and off during my drives all related to the fuel pressure sensor 2 circuit performance
Dec 9th - spoke to Ram about my CEL. They closed out my previous case as they said it was fixed. Opened a new case and was told I would have a call within 24 hours to talk to an expert about my issue as they wanted to figure out how I was driving the truck. Thursday Dec 12th and no call. Dealer called me today and said sorry we haven't heard from RAM, but we are asking for updates daily.
Losing hope in this truck, which I love.. I finally have it setup how I wanted it, but it's frustrating they can't fix their issues. I've already found a lemon law lawyer and I've contacted them with all my info. I'm hoping for a call back today so I can decide what my next step is.
These last two times I have not been given a loaner as my dealer said they do not have any available. RAM said they would cover my rental up to 55 dollars a day, but I would have to pay out of pocket. I don't trust them paying me back so I'm left having to take my wife to work and picking her up every day so I'm not left without a vehicle.
Also note, the dealer has been very helpful and has done a lot for me. I don't blame the dealer for anything, their service is great..