I feel your pain. I don't think there is a really great company any more though. Hondas and Toyotas used to be praised as the best overall, but I know people that have had issues, and heard about many more. We've had a couple of Mazda cars, and IMHO they are the best these days. I wish they made a truck that was the size and features I want. My current Ram (2025 Laramie SO 2wd) seems pretty good. I have had a couple of weird happening with the 12", but went away after a restart. The drivability of this one is better than any of the 5.7, and mpg is almost decent. Comfort and visibility, load carrying is great, so I'm hoping and praying I got a good one.
People just don't seem to care about doing a good job anymore, and it's showing up all over. I make a living figuring out how to help people improve or eliminate factory flaws. The fact that some of the same flaws have been around for 20 to 40 years in 1 family of motorcycles means they don't care enough to do things right. Dealer mechanics, Ram or otherwise, often are not able to do the job as well as it should be done. Could be not enough time allowed, maybe they don't know how, leadership doesn't care, whatever. I've had them screw up an alignment so bad it was dangerous. People just don't seem competent and focused any more, by and large.
I wish you luck with your truck!!