2025 RAM 1500 BIGHORN 3.0 I HURRICANE twin-turbo, SO, 420HP - check engine light

[Russian Tank]

One more thing...
It is absolutely unacceptable to subject customers who have invested $70K-$100K+ in your vehicles to such a frustrating and inadequate experience. This level of spending demands a seamless, high-quality ownership journey, not the repeated issues and poor service many of us face.

I urge Stellantis to prioritize addressing these concerns immediately to restore confidence and loyalty among your premium customer base.

It literally costs "a house" to drive RAM...tell me I'm lying.

 

[Whoa_Ram]

Transitioning to a different vehicle at this point would result in significant financial losses amounting to thousands of dollars and countless hours of my time. The ongoing issues with my RAM, both mechanical and electrical, compounded by organizational inefficiencies and customer service challenges, have pushed my patience to the limit. Despite my initial loyalty to the RAM brand, the current situation has made it clear that I may need to consider other manufacturers if these problems persist. The "service hell" I am experiencing, which I know others have also endured, is unsustainable.

Having said that, while I appreciate the performance of the HEMI engine, alternatives like the Ford Tremor, with its 5.0L Ti-VCT V8 and 400 horsepower, are becoming more appealing.

I strongly encourage Stellantis senior management to allocate resources toward resolving these significant and widespread issues impacting customers. Failure to address these challenges risks alienating a critical customer demographic, potentially driving them to competitors such as Ford.

This situation requires immediate attention to preserve RAM's brand loyalty and market share. I hope someone from Stellantis is reading this....

I agree with you. Once I know that I'm positive on equity, I'll probably be trading in. I have my eye on some Silverado ZR2's, either with the Duramax diesel or the 6.2. I'm leaning 6.2 for the sound.. I only drive 8-10k a year. This year was the exception as I had to drive to Midland to see my daughter every other week when I first got my truck that's 600 miles a round trip. I did that 5 times this summer.

 

[Russian Tank]

I agree with you. Once I know that I'm positive on equity, I'll probably be trading in. I have my eye on some Silverado ZR2's, either with the Duramax diesel or the 6.2. I'm leaning 6.2 for the sound.. I only drive 8-10k a year. This year was the exception as I had to drive to Midland to see my daughter every other week when I first got my truck that's 600 miles a round trip. I did that 5 times this summer.

How do you determine that you are "positive of equity"?

 

[Davidbt]

How do you determine that you are "positive of equity"?

I believe it's when your truck is worth more than you owe. Like your home.

 

[Russian Tank]

I believe it's when your truck is worth more than you owe. Like your home.

Best of luck with that, considering RAM depreciation trends. IMO, Achieving positive equity on a new truck with an aggressive depreciation trend is virtually impossible. With RAMs, you have to hold it longer to get positive equity. Considering that it is a working truck and has a history of issues, I do not anticipate the resale value being anywhere near "positive equity" territory.

This is why I feel as if 2025 RAM let me down.

 

[v8440]

Lemon law it. You get essentially 100% of what you paid back.

 

[Whoa_Ram]

How do you determine that you are "positive of equity"?

Yeah I'm worried about that too. I'll keep pressing Ram and seeing what they can do.

 

[Whoa_Ram]

Lemon law it. You get essentially 100% of what you paid back.

This is the step I want to take. I just don't know nothing about how to do this.

 

[v8440]

Use the magic google machine. Google "lemon law attorney in xxxxx" and hit enter. Start filling out basic contact information on the sites that appear in the results. xxxxx is whatever your state is. Or, google your state's attorney general office and see whether they have a list of attorneys and their practice specialties. There are law firms that do only lemon law cases, and they have lawyers licensed to practice in different states.

 

[Russian Tank]

This is the step I want to take. I just don't know nothing about how to do this.

You have some light modifications, but you cannot win this. I've looked into this. Please correct me if I'm wrong - I would also love to use this. Has anyone had this experience and won? Please share

 

[v8440]

Sure, people win all the time. As long as your truck has been to the shop enough times for the same problem to qualify for your state's lemon law, OR has spent enough days in the shop for that problem, you'll almost certainly prevail. The lawyer won't charge you anything, they'll get paid when the case is settled. Many if not most never make it to court, the manufacturer offers to settle. Give it a try, can't hurt.

 

[Russian Tank]

It breaks my heart to do this to this bad boy...

 

[Whoa_Ram]

I just received a call from Ram Cares from the case manager that is handling my truck and is working with the dealer to get a resolution(If there is one). I was very polite and reasonable with them while going over my concerns and issues. He gave me the steps they would be taking with my truck to get it back to me ASAP. He even asked if I had a rental, to which I responded with "NO". The only reason I didn't fight for one is because I am going out of the country for the next few days for work so I wouldn't need one until I'm back. He then mentioned that he would he would give me updates on my truck as he received information from the dealer. While chitchatting with him for a bit about everything going on, I asked him about a possibly buyback and how that works. He went over the steps and told me he could start the process to see if I would be approved. I told him yes after a few other questions so now we wait to see what happens. He told me that my case would be transferred to another team so he would not be able to update me about the buyback, but only on the status of the truck. He said if they approve you, you will receive a call from another person/department. If you get denied, you will receive a call from me again LOL. He also mentioned that they are still focused on fixing my truck regardless of me submitting for a buyback.

Lets see what happens.

 

[v8440]

Good luck. I was not able to get even the slightest effort from ram customer care to call me back. I gave up on them, it dawned on me that failing to call back 2 out of 2 times, while having also failed to reach out to the dealership where the truck is, likely represents willful failure and not mere incompetence.

 

[v8440]

I also suspect that the barriers they set up for voluntary buyback will be very very high. Ram has a widespread very serious problem with these 2025's and they know it. Stellantis is apparently bleeding cash to the extent they've publicly discussed killing off one or more of their brands. I don't think they're likely to buy it back without a fight, short of the truck coming to life and torturing everyone you know to death and then belching out great clouds of black smoke in front of the EPA headquarters.

 

[Whoa_Ram]

Good luck. I was not able to get even the slightest effort from ram customer care to call me back. I gave up on them, it dawned on me that failing to call back 2 out of 2 times, while having also failed to reach out to the dealership where the truck is, likely represents willful failure and not mere incompetence.

It's odd to me that they can't return your call back. I was actually shocked they called me as I wasn't expecting it. I'll keep everyone updated.

Yeah I doubt they will say yes to a buy back. For them, they will probably see it as a small issue they can resolve. It frustrates me for sure..

 

[v8440]

Keep in mind, you needn't accept their decision if you don't agree with it. Pursuing a voluntary buyback in no way prevents you from exercising your rights under your state's lemon law.

 

[Whoa_Ram]

Keep in mind, you needn't accept their decision if you don't agree with it. Pursuing a voluntary buyback in no way prevents you from exercising your rights under your state's lemon law.

Thanks for the information didn't know that I could say no or that they could low ball me an offer. I don't want to lose money on this so I will make sure to push back and keep on the lemon law route if needed.

 

[JoeKewl]

This is the step I want to take. I just don't know nothing about how to do this.

Most of the time an attorney (depending on your state) is not necessary, I lemoned a ford in 2001 and all I had to do was get a “packet” from the BBB, I filled it out but before I turned it in I called the dealer and informed them what I was about to do, they told me to hold off. The next day I got a call telling me to come in and pick out another vehicle, they would sell it to me at cost and give me everything I had in my vehicle back, less wear and tear (I came out $4,000 ahead). Granted I did have to take another Ford, but in the end I made out. Remember, “you can catch more flies with honey than with vinegar” the BBB will guide you.


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[Whoa_Ram]

Most of the time an attorney (depending on your state) is not necessary, I lemoned a ford in 2001 and all I had to do was get a “packet” from the BBB, I filled it out but before I turned it in I called the dealer and informed them what I was about to do, they told me to hold off. The next day I got a call telling me to come in and pick out another vehicle, they would sell it to me at cost and give me everything I had in my vehicle back, less wear and tear (I came out $4,000 ahead). Granted I did have to take another Ford, but in the end I made out. Remember, “you can catch more flies with honey than with vinegar” the BBB will guide you.


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Man I hope it's only that easy. If it came down that that, I would just custom order a Rebel or RHO. I love the Ram's looks in comparison to all other trucks.

Its just sleek and mean looking..