2025 RAM 1500 BIGHORN 3.0 I HURRICANE twin-turbo, SO, 420HP - check engine light

[v8440]

I'll address this and what you sent me in a pm here. Expect to be on hold upwards of 30 minutes each time you call. In my experience, despite what they say, THEY WILL NOT EVER CALL YOU. Give up hope on that. As for the star case, my dealer started one when they were first unable to figure out what was wrong with the truck. I don't know whether the customer care folks can do that or not. I was hoping to get a buyback done through customer care. This seemed to me the best option-it might be quicker and easier if they did it voluntarily, and a benefit to them is that they would not have to put a declaration on the title of the truck that it was lemon lawed if they did it voluntarily. I now see that this approach is not possible. I have called them 3 times. The first time I was told to expect a call back in 24-48 hours. After 4 days or so went by, I called again, getting someone else. They said that since whoever should have called me had not, my case was being escalated to that person's supervisor, and I would be called within 24 hours. That was last week. Again, I was not called. So today, I called back AGAIN, and I got someone after not quite 40 minutes of hold time, who asked me my case number and said his name was Christian, I think. Then I got hung up on. That is when it dawned on me that ram simply is not going to allow me to do this the easy way. So, I will now do it the harder way. If you are suddenly unable to work a telephone or keyboard when someone needs you to call or contact them, you're truly working hard to **** up, and it shows. I suggest you bypass endless holds and promises and simply retain a lawyer. It seems that ram just won't abide things being any easier than that. What can I say, I tried.

 

[MRob1500]

Anyone have this done yet? says Engine hesitates/misfires.

TSB: 08-205-24 REV. A GROUP: 08 - Electrical

Yes sir. Took mine in for ABS recall and they went ahead and did the available updates/flash. Been about 4-500 miles now and all cold starts have been smoother and also seem a bit shorter. As far as the surging I’ve read about, I do notice it in certain acceleration situations, but mine is smooth 95% of the time. Seem like some of that is just how this combination is going to be until the programming is really dialed in as they develope it. I’m sure we will get more and more updates that will need to be done. Will always love the HEMI and miss it, but my ‘25 is an awesome truck so far. No complaints.

 

[Whoa_Ram]

I'll address this and what you sent me in a pm here. Expect to be on hold upwards of 30 minutes each time you call. In my experience, despite what they say, THEY WILL NOT EVER CALL YOU. Give up hope on that. As for the star case, my dealer started one when they were first unable to figure out what was wrong with the truck. I don't know whether the customer care folks can do that or not. I was hoping to get a buyback done through customer care. This seemed to me the best option-it might be quicker and easier if they did it voluntarily, and a benefit to them is that they would not have to put a declaration on the title of the truck that it was lemon lawed if they did it voluntarily. I now see that this approach is not possible. I have called them 3 times. The first time I was told to expect a call back in 24-48 hours. After 4 days or so went by, I called again, getting someone else. They said that since whoever should have called me had not, my case was being escalated to that person's supervisor, and I would be called within 24 hours. That was last week. Again, I was not called. So today, I called back AGAIN, and I got someone after not quite 40 minutes of hold time, who asked me my case number and said his name was Christian, I think. Then I got hung up on. That is when it dawned on me that ram simply is not going to allow me to do this the easy way. So, I will now do it the harder way. If you are suddenly unable to work a telephone or keyboard when someone needs you to call or contact them, you're truly working hard to **** up, and it shows. I suggest you bypass endless holds and promises and simply retain a lawyer. It seems that ram just won't abide things being any easier than that. What can I say, I tried.

Dang going to see how this goes. I’m going to talk to the manager when I go tomorrow too then. Maybe they will trade it off without going negative. I’ll probably go for a rebel if they let me.