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Ordered Dec 20th 2019
Original estimated ship date Jan 31st
Had to fight for updates for months
Ship date changed to March 11th
Build sheet available March 16th
Window sticker available March 18th (the day the plant was shut down)
Didn't expect the truck for many more weeks
March 25th dealer...
So after much more of me bothering the dealer they finally sent me a screen shot of what they see, and it is not much, the scheduled shipping date in their system still shows Jan 31 2020 and they have now admitted to me that they have no idea what is going on or why. I originally thought it was...
Feb 3 paint status
Feb 11 shipping
Feb 19 should be soon
still unavailable to pull a build sheet or window sticker, each week I have to hound them for something.
Yes I have but being in Canada the US number or RAM Chat won’t help me, and when calling the Canadian customer service they won’t release any information to me either they say that I have to deal with the dealership. So looks like I just wait
Very similar to my order minus the air suspension, I ordered on December 20th and still I wait with no idea when the truck will be built. Luckily for you in the US you can get status updates from Ram directly, in Canada they tell you that you have to get them from your dealer. Pretty sure mine...
I ordered mine from Peel, great initial buying experience, great discounts. Still waiting to complete the deal as the truck is not in yet. Not the best with providing status updates throughout the build process.
I have heard if you go to most dealers and start the talks then say you are also...
Thanks I will try again tomorrow. Was hoping to have received it before the end of this week due to a long distance trip I have planned, but happy that I am now seeing progress.
Just got a call from the dealer sales manager telling me that my truck status is now changed to shipping, but he can’t tell me anything else. Still not able to pull a build sheet though?
Since the plant is only a three hour drive away from here hopefully I will see it soon
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