2022 Orders

[brewdad]

Anyone else not have luck getting a reply from Aaron? Sent him an email last week and no response. I had a question on if for 2022 blind spot is standard on Longhorn (like on Limited)?

Level 1 Equipment Group has to be selected to get blind spot/rear cross path detection on Longhorn trim; advanced safety group is also a separate option for Longhorn; I would chose the Longhorn trim if I could keep the standard wheel to wheel side steps and 8.4" navigation radio and still be allowed to option the blind spot/rear cross path & advanced safety group.

 

[RockJock]

The priced order confirmation has the same info as the configuration preview right? The configuration preview is what the dealer prints off after you spec the truck and the POC is basically that same page but it's after the order was submitted?

 

[Eighty]

The priced order confirmation has the same info as the configuration preview right? The configuration preview is what the dealer prints off after you spec the truck and the POC is basically that same page but it's after the order was submitted?

Depends on what your dealer showed you for a configuration preview, but the answer is probably yes. Once that order is submitted, there will be some new information at the top. Your VIN, your VON (vehicle order number), the date it was entered, and a Status (such as D - firm schedule).

 

[Fliphappy]

Spoke with my dealer a few minutes ago. He confirmed that my order hasn't seen any changes (i.e., no deletions) as of right now. He also confirmed that he can't place any orders with Tech Group or the Harmon-Kardon stereo. He's going to see if his GM can get any info from Stellantis about existing sold orders, and let me know what he hears.
He says he has several DJ's (2500's) that are in D1 status, but not a single DT as of right now.

The HK stereo is a weird one. There are two packages that include it, at least for the Limited trim, so did each of those packages just lose it and get cheaper? The HK system isn't an option all it's own, is it? I don't recall seeing it sold separately. What about the group 1 equipment package that is basically just the advanced safety package, plus the HK system? It's such a weird position they find themselves (and ultimately their customers) when they do so much overlap in options.

 

[ZackHasWon]

I have been talking with mark dodge and they told me that the deposit was a nonrefundable $2000. Is that what everyone else has been doing for a deposit? Seems kinda steep but I guess I’m just nervous because if I order now it probably won’t come in until November or December and a lot can happen between now and then.


Sent from my iPhone using Tapatalk

 

[New1500customram]

I emailed Aaron last Monday morning (7/26) and received a response from Sandi the following afternoon. I worked with Sandi to place my order.

i have been dealing with her also, she gets back quickly

 

[wallyuwl]

The HK stereo is a weird one. There are two packages that include it, at least for the Limited trim, so did each of those packages just lose it and get cheaper? The HK system isn't an option all it's own, is it? I don't recall seeing it sold separately. What about the group 1 equipment package that is basically just the advanced safety package, plus the HK system? It's such a weird position they find themselves (and ultimately their customers) when they do so much overlap in options.

Limited Level 1 also gets rear ventilated seats.

 

[wallyuwl]

I have been talking with mark dodge and they told me that the deposit was a nonrefundable $2000. Is that what everyone else has been doing for a deposit? Seems kinda steep but I guess I’m just nervous because if I order now it probably won’t come in until November or December and a lot can happen between now and then.


Sent from my iPhone using Tapatalk

Yup. NCSWIC

 

[New1500customram]

I have been talking with mark dodge and they told me that the deposit was a nonrefundable $2000. Is that what everyone else has been doing for a deposit? Seems kinda steep but I guess I’m just nervous because if I order now it probably won’t come in until November or December and a lot can happen between now and then.


Sent from my iPhone using Tapatalk

with Sandi from mark dodge i put $1000 down just ordered Saturday limited Longhorn, check with her 713-301-6161 tell her Ben told you to call!

 

[AMS Guru]

Daily update for the new additions (@dsbull, @chexp77w, @Prex01, @GNight22, @Wlgtv). I turned @RDSnj2021 purple to mark that his order was modified. If anyone else's order was modified AFTER a VIN was assigned, let me know.

View attachment 101808

I just modified my order after VIN was provided and dealer confirmed the modifications were approved by the Stellantis rep. My changes were relatively minor: Billet Silver IPO Bright White, 3.92 IPO 3.21 rear axle, and removed factory-installed tonneau cover. I hope I don't regret the third modification, but I really dislike folding tonneau covers. I prefer roll-up but have not liked the way the OEM one interferes with the RamBox operation. I'm intrigued with the X15 Truxedo that is approved for RamBox w/MFT. As for the color I want something light but a little different than the last 3 I've owned. I LOVE the Blue Shade for 10th Anniversary but I use this for sales and the color is incompatible with the equipment I sell/represent. The axle ratio I was losing sleep over as I want to occasionally tow a travel trailer and other items but didn't want to lose fuel economy. After FINALLY being able to test drive a unit on the lot with the 3.92 in mixed driving up/down hills, on secondary and 4 lane highways, and in town it convinced me I might actually get BETTER fuel economy in my type of mixed driving. The truck wasn't busy shifting going up/down hills near as much and going 40 MPH in town it was getting into 7th gear which my previous 3.21 would NEVER do.

 

[roaminwiththeromes]

Anyone else not have luck getting a reply from Aaron? Sent him an email last week and no response. I had a question on if for 2022 blind spot is standard on Longhorn (like on Limited)?

started my order with Aaron on 7/31 completed yesterday. seems to reply within 10 minutes

 

[Fliphappy]

Limited Level 1 also gets rear ventilated seats.

The point is that they're basically the same option + 2 items. So if one of those 2 items is also being completely deleted because of chip shortages, it is an odd situation. Just more evidence that they're trying to streamline largely duplicative options.

 

[RAINCO]

I have been talking with mark dodge and they told me that the deposit was a nonrefundable $2000. Is that what everyone else has been doing for a deposit? Seems kinda steep but I guess I’m just nervous because if I order now it probably won’t come in until November or December and a lot can happen between now and then.


Sent from my iPhone using Tapatalk

I just called MD today to see what they could offer based on some posts that I have seen. I talked to a salesman named “Billy.”

Dude would only give me his yahoo email. I asked him four times for his FCA or dealership work email and he would not give it. Acted like he didn’t understand the question and then gave me the website as his email. No one is that dumb. It’s intentional.

I had a service rep at another dealership offer to communicate via text on his cell phone. Dealerships don’t give the service advisor cell phone so it was his personal cell phone. He told me their “email system was down.” That may be true sometimes, but it’s not true all of the time. And even if it’s true you still need to follow up with an email on the corporate server after it’s functional.

I know many of you know this, but on the notion that some may not:

I would urge you to be cautious when a salesman or service rep does this. While some of them may be trying to be more responsive via text (I realize this), some are intentionally circumventing the compliance and accountability that corporate email servers offer.

I realize that some customers prefer text, but just remember that’s a private server and you will not be able to reference that communication in the event you have a material discrepancy down the road. The same is true with personal email servers.

“what difference does it make,” some people ask?

That is especially important when it comes to service in any event you ever have to substantiate a lemon law.

My experience with a dealership was that they were trying to communicate with me on private channels. I realized later all they were running me around long enough to get me out of warranty.
I insisted that all of my notes be notated in the invoice and I took pictures of the dealer copies to make sure they matched the copies I was given.
NOTE: They did not give me carbon copies or photocopy of what I signed. They gave me separateLy generates pieces of paper.

Use corporate email addresses. And if they are not willing to do that or do not respond in a timely fashion then walk their a** and buy from someone else. It takes four minutes to sync your corporate email to your phone and configure it for push notifications, and push notifications are almost as timely as text messages.

I realize that some may consider this comment a bit much, and not every dealer is like this. But when I started watching for this behavior and asking people to communicate on the work email servers it was amazing how evasive some became.

After a very bad experience with a non-RAM dealer I have determined that you receive the level of service that you tolerate.

I’m not saying to be rude, disrespectful, or unpleasant. Everyone deserves decency and respect. But I am encouraging you to protect yourself; especially when they start requiring higher, non-refundable deposits, as was referenced in the comment to which I am replying.

 

[Pi Esq.]

The HK stereo is a weird one. There are two packages that include it, at least for the Limited trim, so did each of those packages just lose it and get cheaper? The HK system isn't an option all it's own, is it? I don't recall seeing it sold separately. What about the group 1 equipment package that is basically just the advanced safety package, plus the HK system? It's such a weird position they find themselves (and ultimately their customers) when they do so much overlap in options.

I think there is a general issue with HK stereos. I ordered an M5 about two months ago and when I was going through the order, BMW wasn't able to offer the HK sound system in any cars. I'm not sure what, specifically, is going on with HK, but the Bowers & Wilkins system was available.

 

[Pi Esq.]

I have been talking with mark dodge and they told me that the deposit was a nonrefundable $2000. Is that what everyone else has been doing for a deposit? Seems kinda steep but I guess I’m just nervous because if I order now it probably won’t come in until November or December and a lot can happen between now and then.


Sent from my iPhone using Tapatalk

I know a lot of people here rave about Mark Dodge, but I'd run from any dealership that made me put down a non-refundable deposit. My dealer, who is located only an hour or two from Mark Dodge, made me put down a fully refundable $500 deposit, and I was given pricing well below invoice. So, be careful with what you were told; it seems way outside the norm.

 

[RAINCO]

I know a lot of people here rave about Mark Dodge, but I'd run from any dealership that made me put down a non-refundable deposit. My dealer, who is located only an hour or two from Mark Dodge, made me put down a fully refundable $500 deposit, and I was given pricing well below invoice. So, be careful with what you were told; it seems way outside the norm.

Excellent point. I second this advice.
I experienced another dealer that was willing to deal on $500 refundable.

 

[monkeypunch]

I know a lot of people here rave about Mark Dodge, but I'd run from any dealership that made me put down a non-refundable deposit. My dealer, who is located only an hour or two from Mark Dodge, made me put down a fully refundable $500 deposit, and I was given pricing well below invoice. So, be careful with what you were told; it seems way outside the norm.

They are all refundable, as long as you didn't sign something super official. It's just how hard you will have to work it get it back. I've run into both "nonrefunable" and refundable while shopping.

 

[Pi Esq.]

They are all refundable, as long as you didn't sign something super official. It's just how hard you will have to work it get it back. I've run into both "nonrefunable" and refundable while shopping.

That's my point, though. There are plenty of dealers out there that are willing to "offer" a refundable deposit such that going with a dealer who insists it is nonrefundable doesn't make a whole lot of sense. This is especially true right now when, if someone were to back out of buying the truck upon delivery, the dealer would almost assuredly be able to sell the truck for more money than it would have to the person who ordered the truck.

I've never had any interactions with Mark Dodge so I don't want it to sound like I'm picking on them, but from what I've read recently they have offered different deposit amounts to different people and have claimed the deposits are nonrefundable. Those two issues, for me, are non-starters and I'd go somewhere else. A dealer should have a standard deposit amount and should be clear that it is refundable. Just my $0.02.

 

[BladeK]

My local dealer wanted 3000 down an msrp pricing and was not even close to the price of the dealer 60 miles up the road for a 500.00 refundable deposit.

 

[2022LaramieGT]

Excellent point. I second this advice.
I experienced another dealer that was willing to deal on $500 refundable.

I figure most orders are out of town orders. I ordered from them and I was ok giving the 1k non refundable because the price was cheaper than any dealer around here. I got EP at my local dealer but they gave me below that. I got a refund from the dealer already and I was a month into the order before cancellation