5thGenRams Forums

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Official Built to Serve Thread

Do you own a Built to Serve edition w/ the 0249AC springs


  • Total voters
    29
  • Poll closed .

Dragonmaster13

Well-Known Member
Joined
May 29, 2020
Messages
461
Reaction score
334
Here hope this helps you guys, I searched every part that was replaced on this and it’s just fasteners besides the springs . Mine took 4 hours, I have to say I did push a bit. I scheduled my truck for maintenance and they told me about the recall . I had the bilsteins put on like a week prior and I told them I think they are the right springs but just double check. Well when I went into pick my truck I asked the service manager about the recall and he said I think they are right . Well I checked after I left and they weren’t correct. I contacted them and told them they weren’t the ORP springs and they said they would look into the part numbers I gave them that were on my springs. He said they would get back to me and I didn’t hear anything so I just ended up scheduling it with someone in the service dept. The guy I did speak to did get back to me but I told him I already scheduled it . Here’s the invoice and parts used and the time it took

They missed a step. New springs = alignment required. Don’t see that on the invoice. You’ll potentially get some outside tire wear if they didn’t do it.


2012 4th gen SXT crew Hemi awaiting retirement. Ordered 2021 Rebel Billet Silver Metallic EcoDiesel March 10, built May 18, build sheet May 19, window sticker May 22. Dutchmen 268bhs 33’ trailer.
 

BuilttoServeRam

Active Member
Joined
Jul 10, 2020
Messages
65
Reaction score
58
They missed a step. New springs = alignment required. Don’t see that on the invoice. You’ll potentially get some outside tire wear if they didn’t do it.


2012 4th gen SXT crew Hemi awaiting retirement. Ordered 2021 Rebel Billet Silver Metallic EcoDiesel March 10, built May 18, build sheet May 19, window sticker May 22. Dutchmen 268bhs 33’ trailer.
I got an alignment after I had my Bilsteins put on prior to the springs being replaced. Then took it back to where I got the alignment done and had redone. Getting new tires put on next week and they said if I wanna bring it back in again they can check if needed
 

TractorM

Active Member
Joined
Mar 5, 2021
Messages
47
Reaction score
79
As promised to all you impatient @#$&$#, LOL
 

Attachments

  • 20210524_113007.jpg
    20210524_113007.jpg
    112.2 KB · Views: 134
  • 20210524_113023.jpg
    20210524_113023.jpg
    116.2 KB · Views: 135
  • 20210524_113037.jpg
    20210524_113037.jpg
    109.4 KB · Views: 137
  • 20210524_113131.jpg
    20210524_113131.jpg
    97.5 KB · Views: 137
  • 20210524_113400.jpg
    20210524_113400.jpg
    115.7 KB · Views: 136

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
4,384
Reaction score
1,458
Location
Michigan
@RamCares I know you've helped myself out and others but can you review this? It's pretty apparent that @Gorlasar's truck does not have the proper equipment per this list.

Thank you for bringing this to our attention @Grape_Ape!

And hello @Gorlasar! If you would like additional assistance on behalf of our team, please send us a private message with some additional details as well as your VIN to get started. We would love to look into this matter further.

Hannah
Ram Cares
 

Gorlasar

Member
Joined
Sep 26, 2020
Messages
7
Reaction score
6
@RamCares I know you've helped myself out and others but can you review this? It's pretty apparent that @Gorlasar's truck does not have the proper equipment per this list.
Thanks Ape!
Thank you for bringing this to our attention @Grape_Ape!

And hello @Gorlasar! If you would like additional assistance on behalf of our team, please send us a private message with some additional details as well as your VIN to get started. We would love to look into this matter further.

Hannah
Ram Cares
Hi Hannah,

I've sent you a private message with the requested.

Thank you!
 

TractorM

Active Member
Joined
Mar 5, 2021
Messages
47
Reaction score
79
In fact, my dealership now has both colors on the lot. Maybe I can get a picture side by side of them. Pretty cool.
 

BuilttoServeRam

Active Member
Joined
Jul 10, 2020
Messages
65
Reaction score
58

Attachments

  • B3370FAC-1B48-46DC-B3F9-70E71C709CB8.jpeg
    B3370FAC-1B48-46DC-B3F9-70E71C709CB8.jpeg
    142.6 KB · Views: 104
  • E74E4971-0668-4975-A0DF-A9B8B3200466.jpeg
    E74E4971-0668-4975-A0DF-A9B8B3200466.jpeg
    106.2 KB · Views: 105
  • 9BE6F807-697B-44A2-BB4F-1A36435B8F29.jpeg
    9BE6F807-697B-44A2-BB4F-1A36435B8F29.jpeg
    162.5 KB · Views: 103

BuilttoServeRam

Active Member
Joined
Jul 10, 2020
Messages
65
Reaction score
58

Attachments

  • A73F7F46-935B-421A-A0FC-F842A3DD049C.jpeg
    A73F7F46-935B-421A-A0FC-F842A3DD049C.jpeg
    149.5 KB · Views: 78
  • 64CF4383-946D-472C-8166-2A0FD171D3CE.jpeg
    64CF4383-946D-472C-8166-2A0FD171D3CE.jpeg
    166.2 KB · Views: 80
  • 3863EBFB-C018-481A-8A26-9DBBB6BCEB99.jpeg
    3863EBFB-C018-481A-8A26-9DBBB6BCEB99.jpeg
    153.5 KB · Views: 78
  • 4A9F0E01-D57D-4294-A136-374E486ECD56.jpeg
    4A9F0E01-D57D-4294-A136-374E486ECD56.jpeg
    160.3 KB · Views: 79
  • 8E2AE640-83AF-40AD-888A-46A47A88107A.jpeg
    8E2AE640-83AF-40AD-888A-46A47A88107A.jpeg
    158.9 KB · Views: 75
  • A7170D99-235F-4C6E-801A-F9709EA21874.jpeg
    A7170D99-235F-4C6E-801A-F9709EA21874.jpeg
    160.2 KB · Views: 73
  • CED9C0A9-3441-4CA4-BFF3-437824272CEB.jpeg
    CED9C0A9-3441-4CA4-BFF3-437824272CEB.jpeg
    153.5 KB · Views: 74
  • 5524FC54-C49F-4A98-85D5-5A2B481E425B.jpeg
    5524FC54-C49F-4A98-85D5-5A2B481E425B.jpeg
    166.2 KB · Views: 70
  • A7DF644B-5FD1-4AFB-AED4-C5A8AFC40A8C.jpeg
    A7DF644B-5FD1-4AFB-AED4-C5A8AFC40A8C.jpeg
    158.9 KB · Views: 82

Users who are viewing this thread

Top