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Grinding noise when turning to the right

Alex2014

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Hi, My truck have a grinding noise when turning to the right. The noise coming from the steering area. Someone here with the same problem.
 
Hi, My truck have a grinding noise when turning to the right. The noise coming from the steering area. Someone here with the same problem.
Mine did the same thing at low speed. Dealer replaced the rack@pinion and fixed the issue
 
I get an odd (almost power steering pump like) whining sound when I hard turn in either direction at low speed.
 
Mine did the same thing at low speed. Dealer replaced the rack@pinion and fixed the issue
When you turn to the right the noise coming from steering area? Are you hear strange rattle in bumps behind the steering?
 
When you turn to the right the noise coming from steering area? Are you hear strange rattle in bumps behind the steering?
The Grinding noise you hear when turning to the right coming from outside or inside ?
 
The Grinding noise you hear when turning to the right coming from outside or inside ?
No rattles over bumps. Sound came from the steering column and only happened when turning right in certain situations and at low speed
 
No rattles over bumps. Sound came from the steering column and only happened when turning right in certain situations and at low speed
Did you ever get this fixed ? If so what was the problem ?
 
Mine started at about 10k miles. Same issue as you. Feel a vibration in the steering column similar to the tires grinding on a plastic wheel well cover. At 20k service, the dealer said they couldn't replicate the problem. Same as the 30k. Whatever it is has slowly lessened now that I'm at 30k. There's a similar post where someone showed pics of the steering knuckle and control arm rubbing. Not sure if this is normal but mine is the same. Taking the truck to the dealer for this again. Good luck.
 
Did you ever get this fixed ? If so what was the problem ?
Mine started at about 10k miles. Same issue as you. Feel a vibration in the steering column similar to the tires grinding on a plastic wheel well cover. At 20k service, the dealer said they couldn't replicate the problem. Same as the 30k. Whatever it is has slowly lessened now that I'm at 30k. There's a similar post where someone showed pics of the steering knuckle and control arm rubbing. Not sure if this is normal but mine is the same. Taking the truck to the dealer for this again. Good luck.

Hi @Beddow05 & @FL Laramie,

Please do not hesitate to follow up with us via private message if you have any interest in an additional layer of support while addressing this with your dealers. I am happy to escalate cases for you which will provide the dealership and yourself with an individual who will review your concern, then assist you and the dealership in exhausting all available resources to have the concern addressed and resolved.

Mark
RamCares
 
No rattles over bumps. Sound came from the steering column and only happened when turning right in certain situations and at low speed
Exact same thing as mine... making a 45 degree right hand turn at ~15 MPH will generate this feeling from steering column (sounds as if it is from the left front wheel).

Will be taking it into dealership soon.
 
Exact same thing as mine... making a 45 degree right hand turn at ~15 MPH will generate this feeling from steering column (sounds as if it is from the left front wheel).

Will be taking it into dealership soon.

I have the same exact issue with my 2019 Limited 1500 40k miles

@RamCares is this something covered under warranty? Hope I didn't miss the boat at 40k miles...
 
Exact same thing as mine... making a 45 degree right hand turn at ~15 MPH will generate this feeling from steering column (sounds as if it is from the left front wheel).

Will be taking it into dealership soon.
I have the same exact issue with my 2019 Limited 1500 40k miles

@RamCares is this something covered under warranty? Hope I didn't miss the boat at 40k miles...

Hi @Hazzie & @Noobman - Please know that we are more than happy to provide you with an additional layer of support if you move forward with addressing this with your dealers. We would like to escalate your situations to a Case Manager which will provide the dealership and yourself with an individual who will review your concern, then assist you and the dealership in exhausting all available resources to have the concern addressed and resolved.

Please follow up with us via private message when you can!

Mark
RamCares
 
Hi @Hazzie & @Noobman - Please know that we are more than happy to provide you with an additional layer of support if you move forward with addressing this with your dealers. We would like to escalate your situations to a Case Manager which will provide the dealership and yourself with an individual who will review your concern, then assist you and the dealership in exhausting all available resources to have the concern addressed and resolved.

Please follow up with us via private message when you can!

Mark
RamCares

I’ve been into the dealer twice for this same issue. I feel a grinding noise in the steering wheel when making a right turn at low speed between 8-10 mph. The dealer has not been able to reproduce the issue both times the truck has been taken in. My truck was built February 2019 and the TSB 19-002-18 lists trucks built between August 3, 2018 and August 28, 2018.

What more can I do so the dealer will fix the issue. Is there an updated TSB for this issue?


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My 2020 Limited does the same thing. I plan to have it addressed soon. Not surprised to have steering concerns since my 2019 had steering problems as well but not the same. This makes two 5th gens with multiple issues for me. Pretty frustrating.
 
I’ve been into the dealer twice for this same issue. I feel a grinding noise in the steering wheel when making a right turn at low speed between 8-10 mph. The dealer has not been able to reproduce the issue both times the truck has been taken in. My truck was built February 2019 and the TSB 19-002-18 lists trucks built between August 3, 2018 and August 28, 2018.

What more can I do so the dealer will fix the issue. Is there an updated TSB for this issue?
Hi @Razilla76 - Would you mind following up with me via PM to provide further details regarding your most recent dealer experinence? I would like to learn more to determine how to best assist at this point.
My 2020 Limited does the same thing. I plan to have it addressed soon. Not surprised to have steering concerns since my 2019 had steering problems as well but not the same. This makes two 5th gens with multiple issues for me. Pretty frustrating.
Hi @Douglas31 - I apologize that you are also experiencing this. If it would be of interest, I am more than happy to escalate a case on your behalf so that a specialist can work alongside your dealer for this concern.

Mark
RamCares
 
Same issue on my 2019 Limited. Dealer couldn't replicate it two earlier times, this time I'm going to ride with someone till they hear it.
 
So I had this exact same problem on my bighorn for the last year. Took it to the dealership and they couldn't figure it out...grinding only when turning right at about 10 mph. I was about to just live with it but then I got new tires a month ago and the issue has disappeared..so apparently it was a wheel or tire..funny thing was I got the old tires rotated and it still made the sound. What gives
 
Same issue on my 2019 Limited. Dealer couldn't replicate it two earlier times, this time I'm going to ride with someone till they hear it.

Hi @DWWillms - If it would be of interest, I would be more than happy to escalate a case on your behalf for further support as you work with your dealer. Our team is just a private message away to get the process started!

Mark
RamCares
 
Was gonna just leave it and deal with the issue but realized I spent a lot of money on this, my first truck,. Took it to the dealer and asked if a tech could ride with me. Right when I was going to give up the noise happened. The tech drove it and we were able to cause the issue numerous times. He even found that it happens on a slow left turn like a u turn. They replaced the rack & pinion. Just took the truck back and I'll report if the issue returns. For everyone having this issue, I'd recommend having a tech drive with you. Good luck.
 

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