Order Tracking

[1Raider]

Well guys my original order is no more,talked to the dealer today and the ordering manager let me know they had to re order my truck due to not being able to delete the tow group from the original order,I did however get in with the original Hemi..
Somehow the manager forgot to let me know the update.. So now im back at D status instead of D1... Order now is 6/7 instead of 5/22.

Wouldn't it be something if I got the second order in before the original order? Lol

 

[UltraMadMax]

I just picked up my Truck. I attached a picture with my daughter who is starting college at UofA next year, I love this truck. Worth the wait.

 

[1Raider]

Looking good UltraMadMax.. You mentioned UofA,your not far from me...

 

[1Raider]

Guys I just called customer care with the new Vin# and they told me that I was in KZ status!

 

[ExcursionDiesel]

Man....proud of ya if it's true!

 

[edrclark]

According to my dealer, my truck just entered D1. I will update my signature when I see it on MOTS

 

[Slim]

This is just a heads up. It may be nothing or it may be very important.
I just tried to build my truck again on the Ram site and several disturbing changes were made since I ordered my truck.
1 - Level 1 equipment group now requires the trailer towing package (with the ugly manual towing mirrors) for a total of almost $2900. If you go to delete the trailer towing package (remember, no surround camera and no power folding mirror) then the Level 1 package cannot process.
2 - Bed utility package picture shows the divider but is no longer listed. Now they want $400 for just the LED lights and hooks which to me is outrageously overpriced.
If this keeps on changing, I may just cancel this whole deal. I want my vehicle as I designed it.

I think you will get your truck as you designed. Just my opinion. When is the big question

 

[RAM 4times]

I just picked up my Truck. I attached a picture with my daughter who is starting college at UofA next year, I love this truck. Worth the wait.

View attachment 1294

congrats! hope you enjoy it! happy for another of our group to get their truck.

 

[alow]

You thought we wait was bad before just wait until it's on a train. Im surprised I wasn't banned from Jeep garage for eating their bandwidth My trucks at the dealership right now and I can't grab it until Saturday due to my schedule. It's eating me up! Of interest to some they said they had to do some updates now that it's here so you may have to factor that in.

 

[Jus Cruisin]

Mine was still KZ-P yesterday. It'll get to the dealer at some point. I check on it every 3 or 4 days.

 

[alacombe]

Mine was still KZ-P yesterday. It'll get to the dealer at some point. I check on it every 3 or 4 days.

Mine was in KZ-P for like 2 weeks

 

[Boatjockey]

8 days ago I spoke to FCA / Ram on the phone. Nice lady promised to get me some answers by having a manager contact me within 1-2 business days. No one ever called.
2 days ago I used the Ram chat to try to get a build date since the one in June never happened. Lady on the chat was clueless as to any information. She said she could not find my order but she said she was able to verify my address. The address is on my order so either you have it or not. She said she could not locate my VIN and would have Vehicle Tracking Team get back to me. No one has contacted me thus far.
The dealership is not having any luck either.
FCA / Ram, if you are reading this, please get your communications in order. We are patient waiting for weeks and even months but some of us would at least like a truthful answer and some courtesy in returning calls or messages as promised.

 

[alacombe]

8 days ago I spoke to FCA / Ram on the phone. Nice lady promised to get me some answers by having a manager contact me within 1-2 business days. No one ever called.
2 days ago I used the Ram chat to try to get a build date since the one in June never happened. Lady on the chat was clueless as to any information. She said she could not find my order but she said she was able to verify my address. The address is on my order so either you have it or not. She said she could not locate my VIN and would have Vehicle Tracking Team get back to me. No one has contacted me thus far.
The dealership is not having any luck either.
FCA / Ram, if you are reading this, please get your communications in order. We are patient waiting for weeks and even months but some of us would at least like a truthful answer and some courtesy in returning calls or messages as promised.

Honestly its going to be like this for u until your truck arrives. The process is horrible and so is the communication. Several of us been through this.

 

[Boatjockey]

Honestly its going to be like this for u until your truck arrives. The process is horrible and so is the communication. Several of us been through this.

I received an e-mail 30 minutes ago to contact FCA with my case number. The person on the phone stated that my truck is scheduled to be built the week of July 23 and to check back July 30. He stated that this was all the info he has. If (and I mean IF !!!) this actually happens, it would mean 40 days in D status, 37 days (at a minimum) in D1 status, plus build, inspection and shipping time. Let's call it 15 weeks total if all goes well.

 

[Dean3206]

Just signed up for MOTS, on Jeep Garage
I paid via pay pal but it does not show me as a level 3 member yet and I don't have access to the tracking thread yet either
Does pay pal take a while longer.

 

[alacombe]

Just signed up for MOTS, on Jeep Garage
I paid via pay pal but it does not show me as a level 3 member yet and I don't have access to the tracking thread yet either
Does pay pal take a while longer.

Its not PayPal. Its Jeep Garage. It will take a few hours to update. You need to private message Milous with your VIN and truck info too

 

[alacombe]

Just signed up for MOTS, on Jeep Garage
I paid via pay pal but it does not show me as a level 3 member yet and I don't have access to the tracking thread yet either
Does pay pal take a while longer.

Also, private message Scottina06 - Site Admin and update him that you paid and give him your VIN etc.

 

[Slim]

I received an e-mail 30 minutes ago to contact FCA with my case number. The person on the phone stated that my truck is scheduled to be built the week of July 23 and to check back July 30. He stated that this was all the info he has. If (and I mean IF !!!) this actually happens, it would mean 40 days in D status, 37 days (at a minimum) in D1 status, plus build, inspection and shipping time. Let's call it 15 weeks total if all goes well.

Glad to hear you have received some communication! Hopefully it is truthful. Nobody has updated me on mine. Day 67 D/D1/D/D1(maybe) status

 

[Vault101]

Good morning all. Just thought I’d add to the thread. I ordered a white Rebel with level 2 electronics, air suspension, and a regular hemi on 04/16/2018. My dealer just called me and said it was on the truck arriving July 27. It was originally scheduled for end of May.

 

[Jus Cruisin]

Mine was in KZ-P for like 2 weeks

That'd work for me as I'm not in any hurry. I'm kind of stuck out of state, long story, and it would help travel if it arrived at the dealer in mid to late August. If it comes earlier, I'll have to drive down, swap trucks and give the new one a 1,200 mile non-stop break-in run back up to Michigan.