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Where to download Uconnect4C Update files?

Mr_Br1an

Mr_Br1an

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Title. I have looked all over for these files, and every link I find is dead. My SXM is missing from the sources menu, and when I call Uconenct support they say I need to bring it into the dealer for an update, I haven't been able to get my OTA updates working, but every few days I see .jar files being extracted in the lower left of the screen but the update never actually starts. I have seen people update via USB at home so I know its possible, if i can find the latest update file. Uconnect® Software Update Center: For Stellantis Vehicles says I have no updates available. Thanks!
 
Ratchet said:
Have you tried a full factory reset on your own yet?
Click to expand...
I have not been able to find a way to do a full factory reset, all I can find is soft reset instructions, and the hard reset instructions I'm finding don't seem to work on my truck... 2021 with 12 inch uconnect4
 
Should be able to perform a hard reset via media center menu. Vehicle>settings>system>reset options>factory reset.
 
Ratchet said:
Should be able to perform a hard reset via media center menu. Vehicle>settings>system>reset options>factory reset.
Click to expand...
Unfortunately I think those are instructions are for uconnect 5. There is no factory reset option in Uconnect 4.
 
Could be the case. I haven't been around UC 4 in some time now.
 
Mr_Br1an said:
Title. I have looked all over for these files, and every link I find is dead. My SXM is missing from the sources menu, and when I call Uconenct support they say I need to bring it into the dealer for an update, I haven't been able to get my OTA updates working, but every few days I see .jar files being extracted in the lower left of the screen but the update never actually starts. I have seen people update via USB at home so I know its possible, if i can find the latest update file. Uconnect® Software Update Center: For Stellantis Vehicles says I have no updates available. Thanks!
Click to expand...
Send me a message with your current application version. You find this in the dealer mode, which can be accessed by holding down "(Driver's Side) TEMP UP, TEMP DOWN, and FRONT DEFROST" on your climate controls.
 
Dave_Infotainment said:
Send me a message with your current application version. You find this in the dealer mode, which can be accessed by holding down "(Driver's Side) TEMP UP, TEMP DOWN, and FRONT DEFROST" on your climate controls.
Click to expand...
@Dave_Infotainment
I would be very interested in this as well. Mine needs a system update per dealer (2 hours away). Dealer informs me there is a TSB with 1GiG downloaded file that they would do but I'd like to save 4 hours of drive time if possible. I've never received OTA updates that I am aware of nor has my AT&T wifi ever worked. Uconnect won't sell me the stick unless I also update the map SW.
Thanks,
John
 
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The website shows to connect to wifi, but mine only shows the hotspot which i have to sign up for. Am I missing something here? Only way I think I can update uc4 over the air.
 
b1lanc said:
@Dave_Infotainment
I would be very interested in this as well. Mine needs a system update per dealer (2 hours away). Dealer informs me there is a TSB with 1GiG downloaded file that they would do but I'd like to save 4 hours of drive time if possible. I've never received OTA updates that I am aware of nor has my AT&T wifi ever worked. Uconnect won't sell me the stick unless I also update the map SW.
Thanks,
John
Click to expand...
If you haven't gone to the dealership, send me a message with your VIN. Out of curiosity, since you're mentioning that the OTA updates and Wifi never worked, did you have the OTA updates not active the whole time you've owned the vehicle? Also, when you use the onboard Navigation, does it track your position? There's a component in the radio that's responsible for communicating with the Uconnect Network, and if it goes bad, that's the first thing you'll notice. When in that condition, the update will fail end you'll have an ERROR 20 on the screen. Thankfully the 8.4" and 12" Nav radios will go into a recovery mode if the update fails and won't update, and go back to how it was before the update. But if that happens, the dealership will want to replace the head unit, while I would advise a repair service through us to avoid spending over $1k on a replacement in order to get fully updated.
 
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