As a professional who interfaces with business systems, I have uncovered all sorts of errors on pricing, discounts and sales restrictions, etc. When I was in engineering, it was the same -- errors on drawings of all kinds, pricing errors on specials. These can be key entry errors or database coding errors. Then you have software bugs also.Gotta call geico I guess. Got a letter from chrysler capital stating that they have no record of me having collision or comprehensive coverage on my ram. On the same policy as my wife's cherokee. No issues there. I can see the coverage in the app and on the site, and I'm definitely paying for it. Weird right?
Nothing is perfect, but the important thing is that you have evidence of your coverage that you can use to resolve this with Chrysler Capital.