Water Stained Headliner Near Rear Corner

[Big White RAM]

I couldn't agree more!! I cringed when he ripped the base out of the mounting hole; mind-blowing!!

 

[andymlow]

silicone your gps antenna and 3rd brakelight.

Exactly which silicone did you use?

 

[Neokane]

@RamCares Looks like I get to take a trip to the dealer.. I found water stains after 10 hours of rain..

 

[RamCares]

@RamCares Looks like I get to take a trip to the dealer.. I found water stains after 10 hours of rain..

I am very sorry to hear this, @Neokane. Would you mind following up to start a new private message thread with us? I would like to escalate a case for you so that you can have the additional layer of support from one of our specialists while in service. Thank you in advance.

Mark
RamCares

 

[cnote]

@RamCares add me to the list also. Made appointment to stop at dealership earlier today so they could take a quick look at it. Have an appointment scheduled for Tuesday 3/17 morning to resolve issue and oil change.

 

[Neokane]

My dealership just caulked the 3rd break light and the antenna.
Hope this is enough.

 

[RamCares]

@RamCares add me to the list also. Made appointment to stop at dealership earlier today so they could take a quick look at it. Have an appointment scheduled for Tuesday 3/17 morning to resolve issue and oil change.

Hi @cnote - If you are at all interested in the support of a specialist while addressing this with your dealer, please do not hesitate to follow up with me via PM so I can escalate a case on your behalf!

My dealership just caulked the 3rd break light and the antenna.
Hope this is enough.

Please be sure to keep us updated, @Neokane!

Mark
RamCares

 

[Jessbell79]

Yay I am in the same club as everyone else here. With my 2019 Ram 2500 Laramie. @RamCares

 

[RamCares]

Yay I am in the same club as everyone else here. With my 2019 Ram 2500 Laramie. @RamCares

I sincerely apologize, @Jessbell79. Please do not hesitate to send us a private message with additional details, as we are more than happy to learn more to determine how to best assist you at this point.

Mark
RamCares

 

[jtothecruz]

Hard to see in the picture but my 2020 Bighorn has the same issue.

 

[cory1223oh]

Looks like this just happened to me as well @RamCares. Guess I'm going to have to make a trip to the dealer. I assume if there are bugs in my third brake light it's definitely not sealing well enough to keep out water. I also appear to have the rear window frame cracks.

 

[RamCares]

Hard to see in the picture but my 2020 Bighorn has the same issue.

Looks like this just happened to me as well @RamCares. Guess I'm going to have to make a trip to the dealer. I assume if there are bugs in my third brake light it's definitely not sealing well enough to keep out water. I also appear to have the rear window frame cracks.

Hi @jtothecruz & @cory1223oh - I am very sorry that you both are experiencing this concern with your trucks. If you are planning to work with your dealer, I would be more than happy to escalate a case on your behalf so that a specialist can work alongside you and your dealer to resolve this in as timely a manner as possible. Our team is just a private message away to get the process started!

Mark
RamCares

 

[Here4samereason]

Hi Everyone,
I'M IN THE CLUB AS WELL
2019 RAM 1500 Laramie SAME EXACT LEAKING SPOT. Sadly I had to take it to the dealership as soon as possible, the leak was getting worse. Here in Houston, the rain from the hurricanes seemingly constant. I will tell the dealer about this information. hopefully, i can get to them before they take the entire headliner down.

WHY HASNT RAM FIXED THIS OR PUT OUT A RECALL??? Does anyone know how to best get the leak damage off the headliner? I'm scared to use chemicals. Mine is tan like what it looks like most of everyone else's happens to be. How did you guys clean it off?

This freakin sucks.

 

[Dusty1948]

Hi Everyone,
I'M IN THE CLUB AS WELL
2019 RAM 1500 Laramie SAME EXACT LEAKING SPOT. Sadly I had to take it to the dealership as soon as possible, the leak was getting worse. Here in Houston, the rain from the hurricanes seemingly constant. I will tell the dealer about this information. hopefully, i can get to them before they take the entire headliner down.

WHY HASNT RAM FIXED THIS OR PUT OUT A RECALL??? Does anyone know how to best get the leak damage off the headliner? I'm scared to use chemicals. Mine is tan like what it looks like most of everyone else's happens to be. How did you guys clean it off?

This freakin sucks.

Recalls are primarily applied to safety or emissions issues.

Mine's leaked three times and the dealer cleaned it each time using some kind of fogger device (a pistol looking handle with a small funnel shaped nozzle). I've seen this kind of device in detail shops.

Apparently the headliners clean up fairly easily. I once used a damp cloth and got about 95% of the stain out.

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 041290 miles.

 

[RamCares]

Hi Everyone,
I'M IN THE CLUB AS WELL
2019 RAM 1500 Laramie SAME EXACT LEAKING SPOT. Sadly I had to take it to the dealership as soon as possible, the leak was getting worse. Here in Houston, the rain from the hurricanes seemingly constant. I will tell the dealer about this information. hopefully, i can get to them before they take the entire headliner down.

WHY HASNT RAM FIXED THIS OR PUT OUT A RECALL??? Does anyone know how to best get the leak damage off the headliner? I'm scared to use chemicals. Mine is tan like what it looks like most of everyone else's happens to be. How did you guys clean it off?

This freakin sucks.

Just had a chance to escalate your case on this, @Here4samereason!

Mark
RamCares

 

[Jessbell79]

Well leaked again. It’s been back in August, September, October for “staining”. Today they said the seal was deformed and it was leaking again/ I want the headliner replaced and I am being told it’s fine and not to be replaced after being wet so many times and so much since June?? Are you kidding me? @RamCares ???

 

[Dusty1948]

Well leaked again. It’s been back in August, September, October for “staining”. Today they said the seal was deformed and it was leaking again/ I want the headliner replaced and I am being told it’s fine and not to be replaced after being wet so many times and so much since June?? Are you kidding me? @RamCares ???

Mine was stained three separate times and cleaned by the dealer. The headliner is made of a hard, waterproof material. It's the fabric material on the outside that gets stained. The stains were completely removed each time and no one could tell today where the stains were.

I would recommend that the headliner not be replaced if at all possible. There are speakers and microphones that are integral to the headliner. Removal is tricky and time consuming if done correctly. There could be unintended consequences. (The service manual procedure calls for the windshield to be removed.)

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 042972 miles.

 

[Aseras]

Thanks for the link. But damn talk about not giving a sh!t about ur paint / vehicle.

Oh that guy is probably the master tech at FCA.

 

[Jessbell79]

Mine was stained three separate times and cleaned by the dealer. The headliner is made of a hard, waterproof material. It's the fabric material on the outside that gets stained. The stains were completely removed each time and no one could tell today where the stains were.

I would recommend that the headliner not be replaced if at all possible. There are speakers and microphones that are integral to the headliner. Removal is tricky and time consuming if done correctly. There could be unintended consequences. (The service manual procedure calls for the windshield to be removed.)

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 042972 miles.

Gotcha I am worried about the integrity of the backing. I mean it was soaked in June. To the point you could ring my seat out. Then it just was never sealed properly. As the stains changed every month. Today they said the seal was defective on the light and it was indeed still leaking. So five months of leaking in Florida. With fiver different cleanings. Don’t want the headline to disintegrate in time.

 

[Dusty1948]

Gotcha I am worried about the integrity of the backing. I mean it was soaked in June. To the point you could ring my seat out. Then it just was never sealed properly. As the stains changed every month. Today they said the seal was defective on the light and it was indeed still leaking. So five months of leaking in Florida. With fiver different cleanings. Don’t want the headline to disintegrate in time.

I don't think it will. It has the feel and appearance of plastic. It's pretty hard material as well and it doesn't bend very well. When I had my hand on it after the second leak, there was no staining on the back side and I couldn't feel any wetness on it.

Best regards,
Dusty
2019 Ram 1500 Billet Silver Laramie Quad Cab 2WD, 5.7 Hemi, 8HP75, 3.21 axle, 33 gallon fuel tank, factory dual exhaust, 18” wheels. Build date: 03 June 2018. Now at: 042972 miles.