I looked it up in my system and it is same as the others I've tried, no info found yet. I have heard that once the vehicle is a few weeks from getting a VIN assigned, then the system will show updates. But until then it is just empty. Not sure what kind of info your dealer has, maybe he is using a different system? Is he able to send you screenshots of what he is seeing?
Thanks!
I have no idea how FCA does all this stuff ... but I do have a VIN as well.