dannydyn
Well-Known Member
Jesus, is it me, or there is a lot of **** going wrong with these new trucks. I think aside 2-3 people, everyone else has had an issue.
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Trucks With Issues: Ordered From Factory or Bought Off The Lot
- Thread starter Longhorn5G
- Start date
MJP
Ram Guru
There is a small whitish defect down by the door lock between the laminated glass. You can only see it in sunlight and I noticed it the first time I cleaned my truck. I thought it was something on the glass and tried to get it off with a razor and various cleaners until I realized it's in between the laminate. The dealership ordered a new glass a few months ago.
MJP
Ram Guru
It's a shame. It's such a beautiful truck and when it's running right it drives like a dream. Maybe once the new model settles in the issues will become less common. Right now it's frustrating to say the least.
Laramie
Off the lot in Dec 2018
3100 miles
Issues so far
Uconnect and Mopar.com remote apps don't work after truck has been shut off for 1 hour or more
Assist button stopped working last week. Fixed at dealer with a hard reset. Going back next week for remote app issues.
Everything else is great with the truck.
Off the lot in Dec 2018
3100 miles
Issues so far
Uconnect and Mopar.com remote apps don't work after truck has been shut off for 1 hour or more
Assist button stopped working last week. Fixed at dealer with a hard reset. Going back next week for remote app issues.
Everything else is great with the truck.
smiles5619
Active Member
- Joined
- Dec 13, 2018
- Messages
- 137
- Reaction score
- 72
1. Off the lot
2. 2019 Ram 1500 Sport (Canadian Edition) 4x4
3. Blacked out package
4. December 2018 build
5. Problems:
-condensation in headlights (told it's normal due to cold weather)
-Uconnect 8.4 bugs and Andriod Auto issues (waiting on update)
- At times, auto high beams don't automatically turn off with on coming vehicles
6. 1,100 kms (haven't been able to drive it, hit a deer on day 7 of owning it ! By in replacement parts thank god!
2. 2019 Ram 1500 Sport (Canadian Edition) 4x4
3. Blacked out package
4. December 2018 build
5. Problems:
-condensation in headlights (told it's normal due to cold weather)
-Uconnect 8.4 bugs and Andriod Auto issues (waiting on update)
- At times, auto high beams don't automatically turn off with on coming vehicles
6. 1,100 kms (haven't been able to drive it, hit a deer on day 7 of owning it ! By in replacement parts thank god!
Jagtyson
Active Member
- Joined
- Jan 16, 2019
- Messages
- 56
- Reaction score
- 34
2019 Laramie Quadcab
- Pearl White Tricoat
- Purchased December 2018
- Paid $1000 to ship from another dealer.
- 1600 miles
- 600 miles visiting the dealer to address issues
Paint match problems along with a rust ring on rear bumper.
FCA does not know how to paint match light colored paint. Beds don't match cabs, plastic parts don't match.
Mine is so severe my dealer has ordered me a replacement dark paint truck and is dealing with FCA to step up to make both of us whole. $6500 quote to repaint my truck - who wants a repainted new truck?
Every truck I have pulled up on dealer web sites in white or pearl white has a bed that does not match the cab.
My new freind on this forum Rototerrier bought a two tone tricoat white with brown bottom and neither color on the bed matches to rest of his truck. Sounds like his dealer has committed to replace his truck as well and he will be going dark paint since they seem to have colors that match.
Based on dialogues we have had with others on this forum FCA probably needs to shut down white and tricoat white production. It appears from recent thread in this forum FCA may have already shut down two tone orders.
Here are 4 pictures of the poor paint on my truck and a picture someone posted on the forum asking if I saw issues with their truck. Their match was clearly a problem from a distance but when i zoomed in to show the cab and bed you can clearly see the grey almost no pearl bed and the creamy pearl paint on the cab.
FCA has a severe quality control problem.
Everyone with a white or pearl white truck needs to look closely at their truck and open a case with FCA so they know how bad their paint quality is. For now they keep telling our dealers that no one else is complaining.
Really....quality control is not about waiting for people to complain...doesn't sound very American sounds like it some European company to me. SAD
- Pearl White Tricoat
- Purchased December 2018
- Paid $1000 to ship from another dealer.
- 1600 miles
- 600 miles visiting the dealer to address issues
Paint match problems along with a rust ring on rear bumper.
FCA does not know how to paint match light colored paint. Beds don't match cabs, plastic parts don't match.
Mine is so severe my dealer has ordered me a replacement dark paint truck and is dealing with FCA to step up to make both of us whole. $6500 quote to repaint my truck - who wants a repainted new truck?
Every truck I have pulled up on dealer web sites in white or pearl white has a bed that does not match the cab.
My new freind on this forum Rototerrier bought a two tone tricoat white with brown bottom and neither color on the bed matches to rest of his truck. Sounds like his dealer has committed to replace his truck as well and he will be going dark paint since they seem to have colors that match.
Based on dialogues we have had with others on this forum FCA probably needs to shut down white and tricoat white production. It appears from recent thread in this forum FCA may have already shut down two tone orders.
Here are 4 pictures of the poor paint on my truck and a picture someone posted on the forum asking if I saw issues with their truck. Their match was clearly a problem from a distance but when i zoomed in to show the cab and bed you can clearly see the grey almost no pearl bed and the creamy pearl paint on the cab.
FCA has a severe quality control problem.
Everyone with a white or pearl white truck needs to look closely at their truck and open a case with FCA so they know how bad their paint quality is. For now they keep telling our dealers that no one else is complaining.
Really....quality control is not about waiting for people to complain...doesn't sound very American sounds like it some European company to me. SAD
Attachments
cmdr bobert
Active Member
- Joined
- Nov 29, 2018
- Messages
- 72
- Reaction score
- 52
Laramie CC
Built 8/08
Purchased after thanksgiving off the lot
2200 miles
God awful mileage on v8 etorque (back to where it was pre TSB updates)
Backup camera goes blank in R
UConnect 8.4 won't update OTA
Tailgate sensor randomly comes on (with or without tonneau cover on)
UConnect sometimes won't turn off when car is parked and engine turned off
Popping (like a bb gun) sound when car stops moving and engine stops in D
Headrest on driver seat won't stay locked in position - keeps falling forward almost to a 90 degree angle
Have an appointment after a trip this week to get everything evaluated at the dealer.
Built 8/08
Purchased after thanksgiving off the lot
2200 miles
God awful mileage on v8 etorque (back to where it was pre TSB updates)
Backup camera goes blank in R
UConnect 8.4 won't update OTA
Tailgate sensor randomly comes on (with or without tonneau cover on)
UConnect sometimes won't turn off when car is parked and engine turned off
Popping (like a bb gun) sound when car stops moving and engine stops in D
Headrest on driver seat won't stay locked in position - keeps falling forward almost to a 90 degree angle
Have an appointment after a trip this week to get everything evaluated at the dealer.
RamCares
Spends too much time on here
Hi cmdr bobert,
We're sorry to hear that you have these concerns with your Ram. Please let us know if you are in need of assistance while at your dealer. You can send us a private message at any time.
Darlene
Ram Social Care Specialist
MJP
Ram Guru
Very sorry to hear about your new truck. It's ridiculous that stuff like this gets through quality control. I hope they get it worked out for you. I do however, respectfully disagree with the American vs European quality control comment. I think passing defective things through quality control is exactly representative of what American vehicle production has become. I've owned 9 European vehicles in recent years and never experienced anything like what people on this forum, myself included, have experienced with these trucks. Sad but true unfortunately. Just my humble opinion. Best of luck to you.
Jagtyson
Active Member
- Joined
- Jan 16, 2019
- Messages
- 56
- Reaction score
- 34
I appreciate your comments and am sure I will get resolution on mine. Bigger concern is all those folks that may not have the voice or relationships to get their issues resolved. Lots of comment about FCA customer support not be any help.
As for my European quality comment. I agree with you that my comment was too broad. There are lots of high quality cars made in Europe. I should have been more specific and said Italy and more precisely FIAT.
As for my European quality comment. I agree with you that my comment was too broad. There are lots of high quality cars made in Europe. I should have been more specific and said Italy and more precisely FIAT.
MJP
Ram Guru
Now we are in agreement. Yes the Fiat curse seems to have plagued Chrysler since the partnership. Once again, I wish you all the best.
Rototerrier
Well-Known Member
- Joined
- Dec 7, 2018
- Messages
- 349
- Reaction score
- 375
1. Off the lot
2. Longhorn Crew Cab
3. July 2018 Build
4. Problems:
-- Front brake squeal
-- Squeak in the console lid
-- Boomy bass in HK audio
-- Paint color of the back half of truck doesn't match the front. Specifically the white is whiter than the cab and the lower 2 tone in the back doesn't match the front.
2. Longhorn Crew Cab
3. July 2018 Build
4. Problems:
-- Front brake squeal
-- Squeak in the console lid
-- Boomy bass in HK audio
-- Paint color of the back half of truck doesn't match the front. Specifically the white is whiter than the cab and the lower 2 tone in the back doesn't match the front.
Last edited:
2019REBEL
Spends too much time on here
Rototerrier
Well-Known Member
- Joined
- Dec 7, 2018
- Messages
- 349
- Reaction score
- 375
And they were nice enough to only charge me for 2.
1. Off the lot
2. Limited
3. March 2018 Build. Purchased June 2018
4. Problems (all fixed on one trip to dealer).
5. ~4200 miles on ODO.
1. Front brake squeal (Fixed by dealer)
2. Ambient LED strip above glovebox out (Fixed by dealer)
3. AC not cold (Fixed by dealer)
4. Center console squeak (Fixed by dealer)
One issue that has cropped up is CarPlay being spotty (not working unless plugged in before turning on engine). I have not tested since iOS update last week. Need to check that (don’t use CarPlay that much).
Other than that, truck has been flawless since I had all the other issues fixed by dealer in October.
Best truck I’ve driven. Would def buy again.
2. Limited
3. March 2018 Build. Purchased June 2018
4. Problems (all fixed on one trip to dealer).
5. ~4200 miles on ODO.
1. Front brake squeal (Fixed by dealer)
2. Ambient LED strip above glovebox out (Fixed by dealer)
3. AC not cold (Fixed by dealer)
4. Center console squeak (Fixed by dealer)
One issue that has cropped up is CarPlay being spotty (not working unless plugged in before turning on engine). I have not tested since iOS update last week. Need to check that (don’t use CarPlay that much).
Other than that, truck has been flawless since I had all the other issues fixed by dealer in October.
Best truck I’ve driven. Would def buy again.
VaderRebel
Ram Guru
Opposite actually... this forum is a grain of sand in the bigger picture. With the amount of trucks made every month there's always going to be little issues. Just a sad fact of manufacturing these days.
Al Czervik
Sag A*
1. Off the lot
2. Big Horn Crew Cab Sport
3. Sept 18th 2018 Build
4. Problems:
None to date... Initially thought the LED headlights were leaking, but turned out to be a false alarm.
5. +/- 1500 miles to date
2. Big Horn Crew Cab Sport
3. Sept 18th 2018 Build
4. Problems:
None to date... Initially thought the LED headlights were leaking, but turned out to be a false alarm.
5. +/- 1500 miles to date
leftoutside
Active Member
1. Off the lot/dealer inventory purchased august 2018
2. Laramie CC 4x4 non-etorque
3. June 2018 build
4. 8900 miles
5. Problems
Mech - Groaning brakes (wet weather), and squealing brakes at various speeds. Touchy gas pedal - short lag or initially non-responsive when switching from Park or Drive or Reverse, makes it seem that Im abruptly launching from a stop every time, like a newly minted 16 yr old driver. Intermittent clunk from drivers front when turning and going over a pavement joint at low speed.
Interior - various rattles from dash area, close-sounding road noise (like an open window) when cars pass at low or high speed (possible noise reduction system malfunction or lack of door insulation?). Doors also seem to rattle a bit when pushed (not slammed) shut. Suspect sunroof not sealing adequately, as cabin feels very humid after rains. HK 19 speaker system is unable to get very loud at all. Im 48 so Im not blasting anything techno or dynamic, but sometimes you just want to crank some Clapton and it seems it cant get very loud, tried different sources, same songs, no difference. Heard similar issues with the Rebel Alpine system, so thinking its a Uconnect issue in general.
Overall, Im happy with the truck. I havent approached the dealer about any of the issues bc of (pick one): self doubt, no time to spend sitting in the waiting room, possible frustration at getting no actual help from dealer, feeling lucky I dont have larger problems.
2. Laramie CC 4x4 non-etorque
3. June 2018 build
4. 8900 miles
5. Problems
Mech - Groaning brakes (wet weather), and squealing brakes at various speeds. Touchy gas pedal - short lag or initially non-responsive when switching from Park or Drive or Reverse, makes it seem that Im abruptly launching from a stop every time, like a newly minted 16 yr old driver. Intermittent clunk from drivers front when turning and going over a pavement joint at low speed.
Interior - various rattles from dash area, close-sounding road noise (like an open window) when cars pass at low or high speed (possible noise reduction system malfunction or lack of door insulation?). Doors also seem to rattle a bit when pushed (not slammed) shut. Suspect sunroof not sealing adequately, as cabin feels very humid after rains. HK 19 speaker system is unable to get very loud at all. Im 48 so Im not blasting anything techno or dynamic, but sometimes you just want to crank some Clapton and it seems it cant get very loud, tried different sources, same songs, no difference. Heard similar issues with the Rebel Alpine system, so thinking its a Uconnect issue in general.
Overall, Im happy with the truck. I havent approached the dealer about any of the issues bc of (pick one): self doubt, no time to spend sitting in the waiting room, possible frustration at getting no actual help from dealer, feeling lucky I dont have larger problems.
