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Trucks With Issues: Ordered From Factory or Bought Off The Lot

RamCares

Spends too much time on here
Joined
May 3, 2018
Messages
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Location
Michigan
1. Off the lot/dealer inventory purchased august 2018
2. Laramie CC 4x4 non-etorque
3. June 2018 build
4. 8900 miles
5. Problems

Mech - Groaning brakes (wet weather), and squealing brakes at various speeds. Touchy gas pedal - short lag or initially non-responsive when switching from Park or Drive or Reverse, makes it seem that Im abruptly launching from a stop every time, like a newly minted 16 yr old driver. Intermittent clunk from drivers front when turning and going over a pavement joint at low speed.

Interior - various rattles from dash area, close-sounding road noise (like an open window) when cars pass at low or high speed (possible noise reduction system malfunction or lack of door insulation?). Doors also seem to rattle a bit when pushed (not slammed) shut. Suspect sunroof not sealing adequately, as cabin feels very humid after rains. HK 19 speaker system is unable to get very loud at all. Im 48 so Im not blasting anything techno or dynamic, but sometimes you just want to crank some Clapton and it seems it cant get very loud, tried different sources, same songs, no difference. Heard similar issues with the Rebel Alpine system, so thinking its a Uconnect issue in general.

Overall, Im happy with the truck. I havent approached the dealer about any of the issues bc of (pick one): self doubt, no time to spend sitting in the waiting room, possible frustration at getting no actual help from dealer, feeling lucky I dont have larger problems.

Hi leftoutside,
We're sorry that you are experiencing all of these concerns. Please feel free to contact us via private message once you are able to address these concerns with your dealer. We're happy to provide an additional layer of assistance while your truck is at the dealer.
Lydia
Ram Social Care Specialist
 

Laramiepete

Active Member
Joined
Oct 2, 2018
Messages
84
Reaction score
15
1. Off the lot/dealer inventory purchased October 2018
2. Laramie CC 4x4 non-etorque
3. March 2018 build
4. 5400 miles
5. Problems

Uconnect/Sirius remote commands not working never have from day one.
Wind noise when driving at highway speed and cross wind. Sounds like Brrrrrp coming from the pano sunroof.
 

Boozygoose

Active Member
Joined
Dec 1, 2018
Messages
67
Reaction score
92
Location
SW Florida
1. Off the lot/dealer inventory purchased august 2018
2. Laramie CC 4x4 non-etorque
3. June 2018 build
4. 8900 miles
5. Problems

Mech - Groaning brakes (wet weather), and squealing brakes at various speeds. Touchy gas pedal - short lag or initially non-responsive when switching from Park or Drive or Reverse, makes it seem that Im abruptly launching from a stop every time, like a newly minted 16 yr old driver. Intermittent clunk from drivers front when turning and going over a pavement joint at low speed.

Interior - various rattles from dash area, close-sounding road noise (like an open window) when cars pass at low or high speed (possible noise reduction system malfunction or lack of door insulation?). Doors also seem to rattle a bit when pushed (not slammed) shut. Suspect sunroof not sealing adequately, as cabin feels very humid after rains. HK 19 speaker system is unable to get very loud at all. Im 48 so Im not blasting anything techno or dynamic, but sometimes you just want to crank some Clapton and it seems it cant get very loud, tried different sources, same songs, no difference. Heard similar issues with the Rebel Alpine system, so thinking its a Uconnect issue in general.

Overall, Im happy with the truck. I havent approached the dealer about any of the issues bc of (pick one): self doubt, no time to spend sitting in the waiting room, possible frustration at getting no actual help from dealer, feeling lucky I dont have larger problems.

Based on your build date, there is a TSB that will fix your Clapton HK volume problem in under an hour. You won't regret it.

https://www.dropbox.com/s/firjgvwsgafwd2b/Amplifier Enhancement.pdf?dl=0
 

yellowboy

Well-Known Member
Joined
Jan 14, 2019
Messages
432
Reaction score
287
Location
North Carolina
I read somewhere a while back FCA moved up the introduction and sales of this truck to compete with the fast selling Ford maybe they rushed it too much.
 

Laramiepete

Active Member
Joined
Oct 2, 2018
Messages
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15
I read somewhere a while back FCA moved up the introduction and sales of this truck to compete with the fast selling Ford maybe they rushed it too much.
That sounds about right! "Damn the torpedo's, full speed ahead"
 

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