19RamLimited
Ram Guru
- Joined
- Jul 25, 2018
- Messages
- 535
- Reaction score
- 443
- Points
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- Age
- 46
You personally cant. You would have to get with your dealers service manager and see if he can escalate it. They will add sales codes to vehicles if they deem it legit. So by legit I mean if you actually bought parts and did it right. You bought OEM parts so you have to have invoices showing that. The only thing that may complicate it is you doing the install your self. They may shoot it down since they cant say it was installed by a approved installer. Its always no until you try though. You just need to have a service manager or department that is willing to help you and go through it.Hi how would I go about contacting the engineering department?
The other alternative is what I mentioned, you will have to wait for OBDAlfa to catch up. You will have to get a security bypass harness that Infotainment offers. OBDAlfa may offer 19 ram support soon. Since they are based on the Alfa platform now. I did several things to my 13 with OBD alfa and it is great.
In the meantime though your option is to fight it out with the dealer and FCA. You obviously are determined but this next step will push your determination to its limits.