Squeal / High Pitch Noise from Brakes - 2019 Model

[Xenturion]

Hey all, I'm posting on behalf of my father who has a 2019 5th Gen Laramie. He got it in February of 2019, so fairly early, after his 2018 was taken out when he was t-boned by a drunk driver going 50. The truck did a great job of protecting my parents thankfully.

For as long as he's had the truck, when applying the brakes at speeds over 50, there is a high pitch squeal for the first couple of seconds the brakes are applied. It doesnt seem to happen at lower speeds, and generally seems to happen when he's been driving for a bit. To my ear it sounds like its coming from the rear brakes. It stops if you let off the brakes which he does often as it clearly irritates him, understandably.

It doesnt seem to quite match the groaning while backing out, such as pulling out of a driveway, that I have seen mentioned in one of the TSBs, although he backs into the garage so he doesnt have to do much braking while leaving. He's had it into the dealer 3 or 4 times now. I believe last time they replaced the rotors and brake pads.

Has anyone else had this issue and got a resolution? I've seen a few posts that sound like similar issues, but most of them are old now and there isnt a lot of followup on if the issue was resolved. I'm wondering if there are more TSBs he should have the dealer look at.

I found this post which mentioned 3 TSBs listed below. I believe the dealer used the first two mentioned. Might be worth asking about the 3rd, but Im wondering if there is something newer.

Anyone attempt the squeaky rear brakes themselves?

Dealer looked, and said it's normal. And quite frankly, it drives me nuts, and its inconvenient and a pain in my *** to go back and forth and leave my truck there for 3 days while they do nothing. So far, I'm aware there are 1) revised rear pads 2) shims and 3) some half-*** bracket kit with a...

5thgenrams.com

1: 05-001-19 which was to replace the caliper adapter, pads, pins and bolts.
2: 05-001-19 Rev A was to replace the caliper adapter, pads and bolts.
3: 05-002-19 is to add the rear brake moan kit, which is the brackets and u-bolt.

 

[Daredpollo]

Hi, did you ever find out? I have the same problem with mine. I’ve taken the wheels off to check the pads since I’ve had the truck for about a year now. But the pads are good and rotors are good too. It’s sooo annoying to hear that squeaking. Like the pads were in need of replacement but they’re all good.


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[RamCares]

Hi, did you ever find out? I have the same problem with mine. I’ve taken the wheels off to check the pads since I’ve had the truck for about a year now. But the pads are good and rotors are good too. It’s sooo annoying to hear that squeaking. Like the pads were in need of replacement but they’re all good.


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We certainly understand why this would be concerning. If you are not able to determine a solution based on suggestions from fellow forum members and you decide to address this with your Ram dealer, please be sure to follow up with us via private message. We would be more than willing to escalate your situation to a specialist who can work alongside you and your dealer while your truck is in service.

Mark
RamCares

 

[Daredpollo]

Yeah, sorry I meant that the pads * weren’t * in need of replacement. But I’m going to go to my local dealer and have them check it out. Thanks


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[RamCares]

Yeah, sorry I meant that the pads * weren’t * in need of replacement. But I’m going to go to my local dealer and have them check it out. Thanks


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Please do not hesitate to keep us posted on their findings!

Mark
RamCares

 

[Mr. Chow]

Yeah, sorry I meant that the pads * weren’t * in need of replacement. But I’m going to go to my local dealer and have them check it out. Thanks


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My post in another thread. Essentially its dealer to dealer and for FCA they will hide behind brakes are wear and tear. Thus 12 months/12k miles even though it is an obvious defect vs wear.

https://5thgenrams.com/community/threads/brake-noise-squealing.459/page-15#post-344737

So as this tends to be an issue that is related to brakes and the risk are being passed onto the consumer I am reaching out to a legal advisor who deals with NHTSA by forcing companies to Recall Safety items on a vehicle vs TSBs, which brakes are classified as a safety feature. I dealt with this issue for well over a year, and did not have this issue until moving to California from Virginia. Thus the issue did not start presenting itself until ~32k. I have both issues, the front brakes, Chrysler Star # S1805000008, that constantly occurs when braking above ~40mph and rear reversing issue, TSB 05-001-19 Rev B, if parked overnight and backed out 1st thing in the am. Reason I am now escalating this is a causal of trying to allow Ram to do the right thing. However, in order to get my brakes updated to the revised version of calipers and rear bracket installed, I am having to do it majority out of pocket. Both brakes and rotors were inspected and determined they do not need to be replaced from a periodic maintenance stance, however the pads are recommended and Ram recommends replacing the rotors at the sametime.

I do have an extended warranty through Chrysler, so with my deductible I got the Front Calipers repaired. However, Brakes, Rotors, Rear Caliper bracket would not be covered and I would of had to spend ~1000-1500 for all items from the Star Case and TSB to be covered. I declined and it was clearly noted on my ticket that customer declined brake and rotor update/replacement. I got @RamCares involved who sent it to a Customer Care Rep. They quickly responded:

In regards to your Ram, we fully appreciate your concern, particularly in view of the expense and inconvenience involved, however, we are unable to accommodate your request for out-of-warranty consideration. The vehicle has exceeded the time and/or mileage limitations of the warranty (or warranties) we offered on the vehicle at the time it was purchased.

12months/12,000miles Wear and Tear

• Brakes (rotors, pads, linings, and drums)
• Wiper blades
• Clutch discs or clutch assembly
• Windshield and rear window
• Wheel alignment and balancing

Thus the escalation to a Legal Advisor. This statement from customer care I would totally agree with if it was related to a normal wear and tear scenario. However it is not, it is clearly a Caliper and Brake Pad Redesign/Update. Front Caliper and Brake Pads are a new part. Rear Caliper is a New Bracket to stop movement in the Caliper. My guess was an original design error when incorporating the new electric rear parking brake into the caliper.

I truly believe the following items should be a Safety Recall: Front Brake Caliper, Front Brake Pad, Rear brake bracket. The Rotors are not updated, but due to glazing caused by the defects they recommend replacing it. They state that it does not effect braking quality, but I know for a fact it adjusted the way I brake backing up and when slowing down from 40mph.

So one Item that I need help with to continue pushing this issue is the Number customers affected. This includes customers who have had this covered, not covered and paid repairs, and customers who have not had this repaired but are dealing with the symptoms.

I see 281 post. Also I have noticed unless you print the TSB and/or reference the Star Case the dealership says can not duplicate (Which happened to me 3 times) and this final time was printing the TSB and stating to refer to the STAR case number for the front brakes.
Again this risk should not be put on the consumer, nor should require the consumer to pay out of pocket for a design defect. Until it is pushed into a Recall, it is TOTALLY UP TO A DEALER how the customer is taken care of as well. Thus some have had the dealer work with them and others have been delivered the same news as me.
@RamCares thank you for your help, as you did try to get this resolved

 

[Daredpollo]

Yeah, I’ve been hearing the noise coming from the front drivers side so I thought I’d take off the pads to see if they were worn and clean the rotors (maybe some dirt go stuck) and inly had time to do that one side. I drove for a bit and seemed like normal until driving back home, it started making the noise again. The most concerning thing i saw was that the pads had many cracks. I don’t know if this is just on me or if this is something on ram [mention]RamCares [/mention]

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[drumexpert]

Yeah, I’ve been hearing the noise coming from the front drivers side so I thought I’d take off the pads to see if they were worn and clean the rotors (maybe some dirt go stuck) and inly had time to do that one side. I drove for a bit and seemed like normal until driving back home, it started making the noise again. The most concerning thing i saw was that the pads had many cracks. I don’t know if this is just on me or if this is something on ram [mention]RamCares [/mention]

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I hate to rehash this brake issue, but did you replace your brake pads after they started making the high pitch noise? If so, did that fix the noise issue?

I started to have the high pitch noise reproduced by using light pedal pressure coming down from speeds 40mph+ at around 15,000mi, but it was intermitted. Now at 18,000mi I get it any time the brakes are warm. I'm thinking that maybe just swapping out the pads with the latest OEM part may fix the issue if my pads also have cracks (I haven't pulled them out yet to check).

 

[Daredpollo]

I hate to rehash this brake issue, but did you replace your brake pads after they started making the high pitch noise? If so, did that fix the noise issue?

I started to have the high pitch noise reproduced by using light pedal pressure coming down from speeds 40mph+ at around 15,000mi, but it was intermitted. Now at 18,000mi I get it any time the brakes are warm. I'm thinking that maybe just swapping out the pads with the latest OEM part may fix the issue if my pads also have cracks (I haven't pulled them out yet to check).

I haven’t done that yet, was waiting to get my side mirror replaced to talk to the service guy. I told him about it yesterday but he said with my truck at 23k miles, it wouldn’t be something they would replace. Maybe if it was less than a year old and with ~ 12,000 miles they would. Im going to be ordering some brake pads soon and just swapping them myself much cheaper. I think I’m going to get some of the heavy duty pads from powerstop as I’m usually doing a lot of hill driving and towing/ hauling things frequently. I would check all 4 sides on the truck before ordering. I’m not sure how much they cost from the dealership but I think rockauto has the original ones for about $80.


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[drumexpert]

I haven’t done that yet, was waiting to get my side mirror replaced to talk to the service guy. I told him about it yesterday but he said with my truck at 23k miles, it wouldn’t be something they would replace. Maybe if it was less than a year old and with ~ 12,000 miles they would. Im going to be ordering some brake pads soon and just swapping them myself much cheaper. I think I’m going to get some of the heavy duty pads from powerstop as I’m usually doing a lot of hill driving and towing/ hauling things frequently. I would check all 4 sides on the truck before ordering. I’m not sure how much they cost from the dealership but I think rockauto has the original ones for about $80.


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Nice! I've used powerstop on my previous car (2011 Camaro). Other than a little more dust and firmer pedal feel when brakes were cold, they're rotor/brake pad application for that car worked as well as OEM,

Well, please keep us updated! I'm not driving much, due to COVID, so the noise brakes don't bother me as much as it probably would if I was driving more often. But if replacing the pads does the trick, than I'll jump on that fix.

 

[Daredpollo]

Nice! I've used powerstop on my previous car (2011 Camaro). Other than a little more dust and firmer pedal feel when brakes were cold, they're rotor/brake pad application for that car worked as well as OEM,

Well, please keep us updated! I'm not driving much, due to COVID, so the noise brakes don't bother me as much as it probably would if I was driving more often. But if replacing the pads does the trick, than I'll jump on that fix.

Yeah, I’ll post it here as well as the rear pad pics since I didn’t get a chance to look at them. Yes, I had some powerstop on another car and they worked really well.


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[mike_ct]

my 19 is a 9-18 build and had the back out of driveway squeal..dealer said normal early on they (all the 19's) were all like that, no fix. Last month, so 2 years and 20k miles at this point, i decided i've had enough..I inspected rear pads myself and they had (virtually) no wear or cracking (lots of life left)..i decided to order the rev.3 brake moan kit and install myself..it was like $50..its 4 brackets, 4 bolts, and 2 u-bolts..installed in my driveway with 2 tools in 10 minutes..MY BRAKE SQUEAL IS GONE!.

I don't even care I had to do it myself and pay out of pocket..at 20k miles, I don't have time or patience to argue with some level 1 minimum wage service writer that knows even less than I do (and i'm not saying i'm an expert..i'm an idiot, just to be clear). I know a lot of you guys are set on being a new truck and all, and whats a warranty for..and if my transmission blows up, thats another story..but for 10 minutes and $50 bucks, i'm done...and i didn't have to argue about be sold a brake job from the dealer because thats what the 20k service sign says on the wall..right under timing belt service (which i'm almost at 3 years so i better make my appointment for my "timing belt")

 

[drumexpert]

my 19 is a 9-18 build and had the back out of driveway squeal..dealer said normal early on they (all the 19's) were all like that, no fix. Last month, so 2 years and 20k miles at this point, i decided i've had enough..I inspected rear pads myself and they had (virtually) no wear or cracking (lots of life left)..i decided to order the rev.3 brake moan kit and install myself..it was like $50..its 4 brackets, 4 bolts, and 2 u-bolts..installed in my driveway with 2 tools in 10 minutes..MY BRAKE SQUEAL IS GONE!.

I don't even care I had to do it myself and pay out of pocket..at 20k miles, I don't have time or patience to argue with some level 1 minimum wage service writer that knows even less than I do (and i'm not saying i'm an expert..i'm an idiot, just to be clear). I know a lot of you guys are set on being a new truck and all, and whats a warranty for..and if my transmission blows up, thats another story..but for 10 minutes and $50 bucks, i'm done...and i didn't have to argue about be sold a brake job from the dealer because thats what the 20k service sign says on the wall..right under timing belt service (which i'm almost at 3 years so i better make my appointment for my "timing belt")

I agree with you. If you’re mechanically inclined, some times it’s best to do things yourself.

You wouldn’t happen to have a parts number or link to what moan kit you have, would you? I’d like to give the $50 fix myself as well!

 

[mike_ct]

I agree with you. If you’re mechanically inclined, some times it’s best to do things yourself.

You wouldn’t happen to have a parts number or link to what moan kit you have, would you? I’d like to give the $50 fix myself as well!

Happiest $50 I ever spent! I’m glad mopar came up with the kit.
part # 68446866AA

 

[RamCares]

I hate to rehash this brake issue, but did you replace your brake pads after they started making the high pitch noise? If so, did that fix the noise issue?

I started to have the high pitch noise reproduced by using light pedal pressure coming down from speeds 40mph+ at around 15,000mi, but it was intermitted. Now at 18,000mi I get it any time the brakes are warm. I'm thinking that maybe just swapping out the pads with the latest OEM part may fix the issue if my pads also have cracks (I haven't pulled them out yet to check).

I haven’t done that yet, was waiting to get my side mirror replaced to talk to the service guy. I told him about it yesterday but he said with my truck at 23k miles, it wouldn’t be something they would replace. Maybe if it was less than a year old and with ~ 12,000 miles they would. Im going to be ordering some brake pads soon and just swapping them myself much cheaper. I think I’m going to get some of the heavy duty pads from powerstop as I’m usually doing a lot of hill driving and towing/ hauling things frequently. I would check all 4 sides on the truck before ordering. I’m not sure how much they cost from the dealership but I think rockauto has the original ones for about $80.


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Hello @drumexpert and @Daredpollo
I recognize the concern you are describing as it is stated under TSB #05-004-20. We suggest addressing this concern with your dealer for a proper diagnosis and resolution! If you have any questions or require additional support during your service, please do not hesitate to reach out via private messages.


Kathryn
RamCares

 

[drumexpert]

Hello @drumexpert and @Daredpollo
I recognize the concern you are describing as it is stated under TSB #05-004-20. We suggest addressing this concern with your dealer for a proper diagnosis and resolution! If you have any questions or require additional support during your service, please do not hesitate to reach out via private messages.
View attachment 75475

Kathryn
RamCares

Couple things, (1) I have 17,000+ miles, so the dealership will not entertain brake related issues. (2) the symptom/condition mentioned in this TSB is not what I'm having. The brakes work well when cold. It's after a period of warming up that the moan shows up. I can reproduce it on the spot 100% time when slowing down from 45mph+ with the slightest of brake pedal application. There's no moan sound when braking hard or using medium pressure.

I've tried the dealership before at 10,000 miles when this issue first showed up, left the truck at the show for 3 days, and all I got was "we couldn't produce the issue". I agree the issue was not as reproducible at 10,000 as it is now, but if $50 makes the issue go away, I'll just leave it at that.

 

[drumexpert]

Happiest $50 I ever spent! I’m glad mopar came up with the kit.
part # 68446866AA

You the man!!!

 

[Daredpollo]

As you could guess, after I got home from getting the driver’s side mirror replaced the passenger’s side started doing the same thing. So I dropped off the truck today and mentioned the TSB to them and said they’d check it out. I mean, the truck is there might as well. But once they take care of that mirror, if they come up with nothing, I’m buying that part and doing that together with the new brake pads All the good news of it working gives me hope. Because in the mornings or even after sitting for a few hours, when pulling out of a parking lot or something and hitting the brakes slowly, it does make that weird humming/squeal noise. Thanks for your guy’s input and info with that part #


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[drumexpert]

Well its been a month since I installed the moan kit (a little more involved than I assumed it would be). Bottom line is, it unfortunately did not solve the high pitch sound I occasionally hear my truck make while lightly tapping the brakes above 40MPH+.

Since it only does the squeal occasionally when the brakes are warm, my next attempt to fix this issue will be to remove the existing brake pads, clean the rotor and pad surfaces, apply some brake pad grease on all moving parts and cross my finger that's all it needed.

If that doesn't work, I'll just have to live with it until they're worn out. When it is time to replace, I will definitely look into replacing the discs and pads (probably go with an aftermarket ceramic pads kit like powerstop).

 

[mike_ct]

Well its been a month since I installed the moan kit (a little more involved than I assumed it would be). Bottom line is, it unfortunately did not solve the high pitch sound I occasionally hear my truck make while lightly tapping the brakes above 40MPH+.

Since it only does the squeal occasionally when the brakes are warm, my next attempt to fix this issue will be to remove the existing brake pads, clean the rotor and pad surfaces, apply some brake pad grease on all moving parts and cross my finger that's all it needed.

If that doesn't work, I'll just have to live with it until they're worn out. When it is time to replace, I will definitely look into replacing the discs and pads (probably go with an aftermarket ceramic pads kit like powerstop).

dang sorry to hear it didn't resolve your noise. this is still my favorite/best mod yet