Speaker static

[rob.horton]

Static issue happened to me today first time 2021 Ram 12 inch UConnect w/ Alpine system... Found on another forum to push and hold the power and tune buttons on the media control for 15-20 seconds. This will reset the radio. I did it and static went away. Will have to have dealer check it out, but this is a quick fix for now

 

[eye exaggerate]

Maybe unrelated but I’m wondering if anyone else’s 12” Uconnect cuts out at certain volumes? Mine does and then I have to stop, turn the truck off and restart to get any audio at all. Can’t make phone calls (no audio) or have map prompts when it cuts out.

 

[outlaw24]

Static issue happened to me today first time 2021 Ram 12 inch UConnect w/ Alpine system... Found on another forum to push and hold the power and tune buttons on the media control for 15-20 seconds. This will reset the radio. I did it and static went away. Will have to have dealer check it out, but this is a quick fix for now

Hi, what do you mean by the "tune buttons"? Do you mean the software up/down buttons on the screen? I would like to try this but don't know how.
Thanks!

 

[eljefeguero]

Same problem, 2021 ram 1500, mfr date 3/21, dealers say they can't do anything, ugh, any suggestions on what to do!?!

 

[Daninaus]

I've had audio issues here in Australia also.
Sound dropping, sub not working, phone calls not disconnecting. Get in it the next time to drive and no issues.
This has been going on for a few months, told service about it on a routine. They looked into it and told me that it had an older amp in that is a known fault. Just been replaced today under warranty. The sound is now fantastic.
Hope the drop outs also now stop.

 

[Daninaus]

And FYI the audio hard reset is done by pushing and holding in the centre buttons on the left and right dials for approx 20 seconds.
You'll see it reboot

 

[sdkeach]

And FYI the audio hard reset is done by pushing and holding in the centre buttons on the left and right dials for approx 20 seconds.
You'll see it reboot

I have the "Static" problem...tried to do a reset as described...No reset happened. Held the buttons for 60 second....Negative result.

 

[Rippa's Ram]

Hey everyone! I’m a new Ram owner. I have a 2 week old ‘21 Ram Laramie night edition. I have the HK Speakers, and in the two weeks I’ve had the truck, maybe 4-5 times the speakers have a ton of static, it almost sounds like they speakers are blown. But then the next time I get in, they will be fine.
I’ve tried every input source, and it doesn’t change anything , they will be all be static, even phone calls and navigation.
I know when I take it to the dealer it’s not going to be happening, so I’m sure I won’t get an answer.
Anyone experience this???

thank you!

I know that was an old thread, but can you tell me how you resolved the issue?

 

[RamCares]

I know that was an old thread, but can you tell me how you resolved the issue?

Hi there, are you experiencing concerns with your vehicle that you would like to discuss? Feel free to send us a private message for support.

Diamond
Ram Cares

 

[Rippa's Ram]

Hi there, are you experiencing concerns with your vehicle that you would like to discuss? Feel free to send us a private message for support.

Diamond
Ram Cares

 

[Rippa's Ram]

Ok, what is the link to send a message to Ram Cares

 

[RamCares]

We have received your private message and will follow up with you shortly.

Diamond
Ram Cares