Shifter knob issues, 2019 RAM 1500, help- BRAND NEW

[zx3junglist]

I've enabled the "Parking Brake when Shifting to Park" in settings, and I've noticed a few situations where it doesn't automatically disengage the parking brake when shifting to R or to D. (Normally it does.) Is there any interaction between these issues and what I noticed? Do you all have that disabled still, or might that be a factor?

 

[SColang22]

I've enabled the "Parking Brake when Shifting to Park" in settings, and I've noticed a few situations where it doesn't automatically disengage the parking brake when shifting to R or to D. (Normally it does.) Is there any interaction between these issues and what I noticed? Do you all have that disabled still, or might that be a factor?

I got this issue to. Gets annoying when I don't look for it

 

[whetrick1]

I've enabled the "Parking Brake when Shifting to Park" in settings, and I've noticed a few situations where it doesn't automatically disengage the parking brake when shifting to R or to D. (Normally it does.) Is there any interaction between these issues and what I noticed? Do you all have that disabled still, or might that be a factor?

The only time mine does that is when I forget to put the seat belt on lol


Sent from my iPhone using Tapatalk

 

[RamCares]

I've enabled the "Parking Brake when Shifting to Park" in settings, and I've noticed a few situations where it doesn't automatically disengage the parking brake when shifting to R or to D. (Normally it does.) Is there any interaction between these issues and what I noticed? Do you all have that disabled still, or might that be a factor?

Hi zx3junglist,
If this continues to happen, we recommend having your dealer look into this for you. If you would like any additional assistance, please feel free to send us a private message and we'll be happy to help!
Lydia
Ram Social Care Specialist

 

[cotonymopar]

Sorry to hear, glad it hs not acted back up...

 

[BigHorn-SV]

With 2,800 miles the P to R / P to D neutral/clunking problem happened again 2x more times since my dealer appointment to resolve this problem a couple weeks ago.

So, I took it in to the dealer again yesterday for yet another appointment to try and resolve this problem. This was the THIRD time for this specific problem. Reason for yesterday's appointment is this problem occurred again last weekend; 5 days ago after driving 30 miles and parking for 2 hours.

At yesterday's appointment, the service writer and I agreed to not even leave my truck there, but they documented the problem; with the reason being they couldn't do anything since there are no related TSB's or software updates and the failure wasn't occurring at that time.

And then yesterday the problem occurred in my driveway after I got home from the appointment. This was after driving 6 miles and parking for 15 minutes. I immediately called the dealer while it was idling in D with e-brake light "off".

After ~5 minutes on phone discussing the problem and possible solutions with the service writer, I realized that the parking brake must be "on" when it's having the problem, because I was parked on an incline and even thought "BRAKE" light in cluster was not illuminated, the truck wasn't moving.

I cycled the e-brake off and on, but this did not affect the problem. I then slowly revved the motor and it clunked into gear and lurched forward when the tachometer reached 1,000 RPM.

We agreed that I will set up another appointment next week to have them look at the parking brake system to again try and resolve this problem.

 

[Gtbrown]

I got this issue to. Gets annoying when I don't look for it

With 2,800 miles the P to R / P to D neutral/clunking problem happened again 2x more times since my dealer appointment to resolve this problem a couple weeks ago.

So, I took it in to the dealer again yesterday for yet another appointment to try and resolve this problem. This was the THIRD time for this specific problem. Reason for yesterday's appointment is this problem occurred again last weekend; 5 days ago after driving 30 miles and parking for 2 hours.

At yesterday's appointment, the service writer and I agreed to not even leave my truck there, but they documented the problem; with the reason being they couldn't do anything since there are no related TSB's or software updates and the failure wasn't occurring at that time.

And then yesterday the problem occurred in my driveway after I got home from the appointment. This was after driving 6 miles and parking for 15 minutes. I immediately called the dealer while it was idling in D with e-brake light "off".

After ~5 minutes on phone discussing the problem and possible solutions with the service writer, I realized that the parking brake must be "on" when it's having the problem, because I was parked on an incline and even thought "BRAKE" light in cluster was not illuminated, the truck wasn't moving.

I cycled the e-brake off and on, but this did not affect the problem. I then slowly revved the motor and it clunked into gear and lurched forward when the tachometer reached 1,000 RPM.

We agreed that I will set up another appointment next week to have them look at the parking brake system to again try and resolve this problem.

I had my first experience with this at 1100 miles. About a week prior to this I had set my ebrake to auto. When this happened my truck did some other strange things, the one that really surprised me was after driving about 3 blocks the running board retracted. I hadn't noticed it was down amid the shifter malfunction experience.

That day I read on this forum that when this occurs step one is to turn off auto ebrake. I did, and so far no more issues......

 

[delsonrun]

After ~5 minutes on phone discussing the problem and possible solutions with the service writer, I realized that the parking brake must be "on" when it's having the problem, because I was parked on an incline and even thought "BRAKE" light in cluster was not illuminated, the truck wasn't moving.

That's an interesting observation. I will make sure to do the same test once I get stuck with no drive again because initially I thought it could've been a problem with e-brake rather then the gear shifter.

 

[dutchman187]

That's an interesting observation. I will make sure to do the same test once I get stuck with no drive again because initially I thought it could've been a problem with e-brake rather then the gear shifter.

This has been an issue for some, but there have been many others where the ebrake had nothing to do with it. YMMV

 

[BigHorn-SV]

The only time mine does that is when I forget to put the seat belt on lol

Good point; I will see if engaging my seat-belt has any affect on the issue. I am not in the habit of putting on my belt prior to starting or moving my truck. Lots of times, I just need to move it a few feet to load stuff in my bed, so there's no reason for me to belt-up.

That day I read on this forum that when this occurs step one is to turn off auto ebrake. I did, and so far no more issues......

Thanks - another helpful suggestion; I just accessed my "settings" menu and turned off my "auto e-brake" - will put some more miles on the truck and see if this might solve the problem.

Additionally, I did set up another appointment for one week from today to have the dealer check my e-brake system - just because...

 

[RamCares]

With 2,800 miles the P to R / P to D neutral/clunking problem happened again 2x more times since my dealer appointment to resolve this problem a couple weeks ago.

So, I took it in to the dealer again yesterday for yet another appointment to try and resolve this problem. This was the THIRD time for this specific problem. Reason for yesterday's appointment is this problem occurred again last weekend; 5 days ago after driving 30 miles and parking for 2 hours.

At yesterday's appointment, the service writer and I agreed to not even leave my truck there, but they documented the problem; with the reason being they couldn't do anything since there are no related TSB's or software updates and the failure wasn't occurring at that time.

And then yesterday the problem occurred in my driveway after I got home from the appointment. This was after driving 6 miles and parking for 15 minutes. I immediately called the dealer while it was idling in D with e-brake light "off".

After ~5 minutes on phone discussing the problem and possible solutions with the service writer, I realized that the parking brake must be "on" when it's having the problem, because I was parked on an incline and even thought "BRAKE" light in cluster was not illuminated, the truck wasn't moving.

I cycled the e-brake off and on, but this did not affect the problem. I then slowly revved the motor and it clunked into gear and lurched forward when the tachometer reached 1,000 RPM.

We agreed that I will set up another appointment next week to have them look at the parking brake system to again try and resolve this problem.

Hello BigHorn-SV,

We're sorry to hear you're having such a tough time with your Ram. Before you go to your next appointment, if you'd like to set up a case for an additional layer of assistance, let us know. We're available via direct message and would be happy to help.

Jasmine
Ram Social Care Specialist

 

[SynAckuL]

Just picked up my truck. New transmission and (another) new valve body. I can no longer feel the MDS engage/disengage, but very low speed shifting is still rough. Transmission was supposed to take 3-4 weeks to come in, but after opening a Star case, they expedited it and it arrived in two days.

 

[CarolinaRamSport]

New transmission installed in my truck last week, I picked it up Tuesday (4/30/19) which was three weeks to the day from dropping it off (I had a loaner the entire time). So far (knock on wood) the transmission seems to be OK, but when towing my light utility trailer <2500 pounds loaded, it seems to runs a gear lowered on hills etc. than the old transmission or at least that's my impression. Drove the 25 miles to my house from the dealership and the CEL comes on. Spun around back to the dealership, they scanned the truck, O2 sensor Bank 1. New sensor was ordered and will be swapped out 5/6. While not trans related on Thursday 5/2 I hooked up my trailer with the Polaris Ranger aboard and tried to start the truck. The brake pedal went down with no resistance and the truck would not start when the button was pushed. It would cycle through the various settings but no start, the trans selector panel was all lit up, I think every LED was on. I was blocking my driveway so I said what the heck and hit the remote start on the key fob. The truck fired up, everything returned to normal and I drove off, cautiously. The CEL is on again, not sure if it's the O2 sensor or the "no start" deal. These trucks are good looking, ride and handle well, BUT, they are really problematic. Total mileage at this point is ~2500 miles. I didn't have this much trouble with my 05 hemi or 07 diesel in 12 years of driving. Too many bells and whistles that haven't been thoroughly tested before being fielded, these trucks are not apps on a smart phone that can be easily patched/updated (are you listening FCA). Thankfully my servicing dealer has been very receptive to my complaints and concerns, I feel sorry for you folks that hit a brick wall with your dealerships.

 

[dbuse]

I had the same issue. I just bought a 1500 Big Horn 4x4 and had not even driven it off the dealer lot. I shifted into drive and the truck did not move. Gave it a little gas and the transmission banged into gear and the truck lurched forward. It happened twice at the dealership. The second time I called the salesman over and he witnessed the symptoms with him at the controls in the drivers seat. We made plans for me to bring the truck back in for service in a few days. The problem occurred again at home the first day. I dropped the truck off for service today (after having it for 2 days). We will see what the service department says.

Note, like others have stated, once the problem occurred it seemed like shifting into reverse then back to drive solved the issue.

 

[Boatsnbigblocks]

'19 rebel, same shifting issue. Started at 30 miles on the truck, currently at 400 and it happens sporadically. Currently with the dealer being diagnosed and opened a case with ram. Had a '14 and then a '17 1500 previously and never had any issue with either of them. Hope this gets sorted out

 

[Joeyp]

'19 rebel, same shifting issue. Started at 30 miles on the truck, currently at 400 and it happens sporadically. Currently with the dealer being diagnosed and opened a case with ram. Had a '14 and then a '17 1500 previously and never had any issue with either of them. Hope this gets sorted out

You need a new tranny like I did...truck runs perfect now

 

[Jeff12]

I’ve got roughly 800 miles on Rebel and it’s done this a few times. A week ago I took it in and they uploaded the 21-002-19 TSB. Happened again yesterday so that wasn’t the fix for mine. I can go back and forth between park and drive all day long and drive won’t engage. If I go to reverse and then drive, works just fine. Hopefully this gets figured out.

 

[dbuse]

I have two follow-up questions:
1) Is there a Technical Service Bulletin issues from Dodge regarding this? If so, what is the number of the bulletin?
2) What does it mean to "open a case" with Dodge for getting my truck fixed? How do I open a case? What does that do for me over simply taking my truck to the dealer for service (assuming that the dealer service department says they cannot reproduce the problem.)?

Many thanks for the help.

 

[DaMythDaLegend]

Why would Dodge put a bulletin out on this and why would you open a case with Dodge on a RAM?

 

[Boatsnbigblocks]

Opening a case means calling Ram Cares and telling them the issue with the truck. They will be in touch with the dealer and try to resolve the problem. I mainly did it to make them aware of the problem , as it's clear I'm not the only one with this issue. According to the service dept, there is no tsbfor this problem yet