Service 4WD System Light On

[RamBigHorn]

As I was pulling up to my Condos Garage door last night I noticed a drive system Icon and a small message to the left of the total mileage saying Service 4WD. Did a Google Search and came up with a thread on a forum where other owners had issues switching into 4WD. Someone posted that if you press the 4 Low first, then 4 High, then Auto 4WD, it would fix the problem. Others said that this worked for them. I tried it this morning in both Park and Neutral but it did nothing. The Truck then also displayed a big message to Service Electronic Stability Control. Awesome! :-(. Looks like a trip to the dealer is required.

Anyone here have this issue??

 

[RamBigHorn]

I have an appointment at my dealer for Tuesday Morning, to have it looked at

 

[riccnick]

Let us know what you find. I've seen issues (across any brand) that pop up when you run over something on the road and it breaks or pinches a wheel speed sensor line, and causes the VSC, ABS, and 4WD systems to turn themselves off because they can't read the speed data.

 

[RamCares]

I have an appointment at my dealer for Tuesday Morning, to have it looked at

Hello RamBigHorn,

Keep us updated on your dealer visit. If we can be of any assistance, send us a direct message. We'd be glad to help.

Lamar
RAM Social Care Specialist

 

[RamBigHorn]

So I ended up taken the Truck to another dealer yesterday, closer to work, to get it in sooner. They ended up keeping the Truck overnight. They are saying that a module that controls the 4x4 system needs to be replaced, however the part is backordered for 2-3 weeks. Since the Truck is drivable I will be picking her up later today and then take it back in once the parts arrive. Not happy about the long wait, but it is what it is.

 

[RamBigHorn]

Hello RamBigHorn,

Keep us updated on your dealer visit. If we can be of any assistance, send us a direct message. We'd be glad to help.

Lamar
RAM Social Care Specialist

Can you make the Part arrive sooner?

 

[RamCares]

Can you make the Part arrive sooner?

Hello RamBigHorn,

In some case yes, I would escalate you to a case specialist and they will request for the part to be expedited. If you would like additional assistance just send us a PM.


Lamar
RAM Social Care Specialist

 

[RamBigHorn]

It has been 4 weeks now and the dealer still does not know when the part will arrive. Not happy!!

 

[RamBigHorn]

I contacted Ram Canada by email about my issue and low and behold less then a week later the part arrive at the dealer. They installed it yesterday and I now finally have my Truck back in working order.

 

[Patsy1099]

Thanks for the update. Glad things are back to normal and that Ram Canada was able to assist

 

[Justin21771]

I contacted Ram Canada by email about my issue and low and behold less then a week later the part arrive at the dealer. They installed it yesterday and I now finally have my Truck back in working order.

Sorry for resurrecting this post, was the fix covered by warranty? My "service 4WD" light just came on on my 2019 Rebel at just under 10K miles. I originally thought it just meant service the differentials. Thanks for any help.

 

[VectorZ]

Sorry for resurrecting this post, was the fix covered by warranty? My "service 4WD" light just came on on my 2019 Rebel at just under 10K miles. I originally thought it just meant service the differentials. Thanks for any help.

You are well within the 3 year 36k mile bumper to bumper warranty period.