Did the new rack fix the rubbing noise?Mine was the same new rack goes in Monday
Did you ever find the fix? I’m experiencing this nowDoes it sound like this. My truck is in shop for 3rd time. It’s now week four on the current visit. Problem is unknown and they have the videos.
3 different videos showing same problem.
Bump. Me and a buddy both have this issue. New tires for myself (which are a 55 vs 45 sidewall) but friend is stock down to factory size tires and has metal on metal
Did you ever find the fix? I’m experiencing this now
Thank you @RamCares, they ended up replacing the steering rack and now it's worse than ever, it binds up when turning. I have been back to the dealer (Prosper Ram, Prosper, TX) twice now for this and it's going back again this Thursday. They said they will open a star case to try and get it fixed. The really bad part about all this is the dealership is a newer one and hasn't been able to get any loaner cars so each time it goes in I am stuck for half or a full day. I hope they get it fixed this time or I'm done... I'm about to order a Ram 2500 Limited in addition to this truck for my business, but now I'm considering others...Greetings, @Kozman23
We're sorry to hear about your vehicle's grinding concerns and would like to offer our advice here. We recommend visiting your dealer as there may be a TSB that addresses this steering concern. Below is an attachment of TSB 03-003-21 and we recommend that you present this to your dealer technician to confirm if it does indeed apply. As always we also encourage you to start a private conversation with our team if seeking additional support.
View attachment 111817
Hannah
Ram Cares
Picked it up friday after the update - so far no more noise when turning right - and I've been running extra errands so I have more opportunities to turn right.08-137-21 REV. B RAM Electronic Steering Technical Service Bulletin
08-137-21 REV. B RAM Electronic Steering Technical Service Bulletinwww.tsbsearch.com
Having my dealers service center try this one on mine... will report back if it sorts the thing out.
Hi,Yes this is exactly it. They can never replicate the problem. I’ll be going in the fourth time as well and this time I’m going to ask if the tech can sit with me while I drive it.
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Hi, Did this TSB work? EPs update? Im going to my dealer next Monday and I will be suggesting this.Picked it up friday after the update - so far no more noise when turning right - and I've been running extra errands so I have more opportunities to turn right.
Hi did you ever get this fixed? I have the same issue. Wondering what the fix waited you got it fixed. Thanks.Does it sound like this. My truck is in shop for 3rd time. It’s now week four on the current visit. Problem is unknown and they have the videos.
3 different videos showing same problem.