Rough Downshifting Coming to a Stop

[JF19Longhorn]

..I took mine in while still under warranty for this TSB and they looked at my like I had three heads.. now, acouple months ago while getting the second cracked manifold replaced, they came out with this tsb 'update' and 4-5 others my truck 'needed' but were not covered under the 5yr 60k warranty. They would graciously do them for $160! I told them no thanks..

I hate dealerships..

 

[RamCares]

My truck is doing exactly this, however i have a 2022 Ram 1500 5.7 v8 etorque 4x4. @RamCares. Is there a TSB that I can point the dealer to for this issue for my vehicle or would this TSB still apply?

Hey RamOwner1,

We'd love to grab your VIN to look into a TSB for your vehicle. Would you mind sending us a DM with your VIN and some more information? We may be able to assist you dealer with diagnosis and repair as well!

Callie
Ram Cares

 

[RamOwner1]

Hey RamOwner1,

We'd love to grab your VIN to look into a TSB for your vehicle. Would you mind sending us a DM with your VIN and some more information? We may be able to assist you dealer with diagnosis and repair as well!

Callie
Ram Cares

What other information can I provide? I have a 2022 RAM 1500 5.7L Hemi etorque. Im not comfortable providing my VIN. If you can provide the TSB, the dealer will be able to verify more closely the VIN when I go in for service again.

 

[User_3336]

What other information can I provide? I have a 2022 RAM 1500 5.7L Hemi etorque. Im not comfortable providing my VIN. If you can provide the TSB, the dealer will be able to verify more closely the VIN when I go in for service again.

Send RAMCARES the VIN # in a "private message", not in the open message forum.

 

[RamCares]

What other information can I provide? I have a 2022 RAM 1500 5.7L Hemi etorque. Im not comfortable providing my VIN. If you can provide the TSB, the dealer will be able to verify more closely the VIN when I go in for service again.

At this time, we do not see a TSB for this particular issue, however if you'd like, we can connect you with a case manage who can assist you and your dealer in finding a repair for this. If you're interested, please reach out to us via direct messaging.

Callie
Ram Cares

 

[benram22]

My truck is doing exactly this, however i have a 2022 Ram 1500 5.7 v8 etorque 4x4. @RamCares. Is there a TSB that I can point the dealer to for this issue for my vehicle or would this TSB still apply?

Having same issue, with Same truck. And stays in 3rd gear when coming to a stop.

 

[George Bednar]

Having same issue, with Same truck. And stays in 3rd gear when coming to a stop.

Mine is the same. I did notice if I come to a complete stop for about 2 seconds it seems to help. This doesn't help when you a making a turn at an intersection where you don't have to stop though.

 

[Bt10]

Having same issue, with Same truck. And stays in 3rd gear when coming to a stop.

I do believe there was a TSB for this. Good luck.

 

[Rangemonkey]

I’m experiencing a condition where, while coming to a stop, the transmission shifts down pretty rough between all gears starting with about 4th gear, regardless of how light I am on the brakes. Then on takeoff, the engine seems to lunge the truck forward, despite trying to feather the gas pedal.

Truck is a 2019 Ram Big Horn 1500 DT Quad Cab with the 5.7 Hemi V8 VVT w/ eTorque.

@RamCares, can you please post a copy of TSB 21-005-19 Rev. B (or any newer superseding TSBs)? I have seen someone else mention this TSB for a similar issue and I think it may apply to my new truck. I have a due bill for a couple of items and I’d like to bring this issue up at the appointment as well. Thanks!

I think I had something similar with my 2019 Crew cab Laramie. I see more when doing speeds about 30 to 40. When I come to a stop it's like the drivetrain is trying to fight the brakes then says fine I shift down abruptly which will then give a slight lurch forward instead of a smooth stop. Many times after this happens when I proceed from my stopped position there will be what almost feels like a slight hesitance then will take faster than what seems should be for the pressure on the accelerator pedal. I recently changed the oil in both differentials and the transfer case. No signs of metal shavings any location. This has been an issue since I bought it. Almost 2 years ago.

 

[Caleb815]

I have a 2022 Ram 1500 Limited 5.7 Hemi with etorque- Currently has 26,500 and has the same issue as below...
When the truck downshifts it lurches/ lunges forward. No matter if I am driving at 70mph and come to a stop or in stop and go traffic at 30mph- The truck will downshift and lurch forward. I have found that it DOES not do lurch or lunge forward if I click the gear select mode on the steering wheel and put the truck in 8th gear on the (ESR) Electronic Select range and allow the truck to continue to shift automatically it shifts PERFECT. NO ISSUES...

The fun part... The Dealer will not listen to me. They have replaced the transmission.... 3 times now under warranty and still doing the same thing.... They have flashed it, relearned it, had an engineer in to look at it. They just say to let it "RE-learn" but that has yet to work all these thousands of miles later

Can anyone help with this????

Hi CodeTHR33,

Sorry to hear of the trouble you are experiencing with your truck! I have gone ahead and attached the TSB in reference here. To ensure this TSB applies, we would like to get you back into the dealer to have a qualified technician review the details of the TSB and specifics of your vehicle. Once reviewed, the technician can then perform the repair procedure that best matches the symptoms and diagnosis of your vehicle.

If you’d like an additional layer of assistance as you work with your dealer, please do not hesitate to send us a PM. We’d be happy to help.

Mark
Ram Social Care Specialist

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