I took mine to the dealer this morning to get installed because I wasn't able to put it on myself. They had a trim guy try and install it and he couldn't do it so they transferred it to some other guy and now want to charge me $250 labor to install it. I said it should be covered under warranty and the service rep said since I haven't called Chrysler about it and ordered the part myself it isn't covered by warranty. So now I am on the phone with Chrysler and was speaking to one rep and then got disconnected. I called back and heard someone breathing for 2 seconds and disconnected again. So now currently on my third phone call with Chrysler as I type this. @RamCaresHas anyone had a dealer look at and resolve the issue?
So I think it was mentioned previously in the thread but they stopped putting that center seal in trucks built after 9/18. Because of this they will not cover the part or install under warranty. So now the cab will remain loud on the interior instead of being fixed with $20 part. Also, not sure how you other guys were able to install the part. The service guys said they had to remove the fuel tank to access everything.
^^what @JLUR_ said. Unless your setup is vastly different than mine and the others who have installed themselves, this is a simple install. A bit of a pain getting your arm in position, but not difficult. I did the install on stock suspension height with the wheel to wheel sidesteps by sliding under the truck from either side and working my way through the connections without tools. It took about 15 minutes and I was taking my time looking over everything else under there. If I had the luxury of a lift like the dealer, I would estimate this is a 5 minute job. If you have other dealers close by, I would be making some calls.So I think it was mentioned previously in the thread but they stopped putting that center seal in trucks built after 9/18. Because of this they will not cover the part or install under warranty. So now the cab will remain loud on the interior instead of being fixed with $20 part. Also, not sure how you other guys were able to install the part. The service guys said they had to remove the fuel tank to access everything.
Jan 7, 2019I'm new to the forum. I started a new post on my interior noise in rear cabin. I'm gonna get that rear center seal and install myself. Dealer already replaced entire rear window, and I still have the same noise. Noise is in right rear, and when you look down from the bed, fuel cell takes up room on driver side, but all there is on passenger side is muffler, frame and pavement. I'm thinking that's where the air is coming up. I'll try to keep everyone posted.
I took mine to the dealer this morning to get installed because I wasn't able to put it on myself. They had a trim guy try and install it and he couldn't do it so they transferred it to some other guy and now want to charge me $250 labor to install it. I said it should be covered under warranty and the service rep said since I haven't called Chrysler about it and ordered the part myself it isn't covered by warranty. So now I am on the phone with Chrysler and was speaking to one rep and then got disconnected. I called back and heard someone breathing for 2 seconds and disconnected again. So now currently on my third phone call with Chrysler as I type this. @RamCares
I reached out to Ramcares who is member of this board asking why the seal has been left off and received the following response..."Thank you for reaching out to us about this concern. We understand why this may be frustrating. I am unable to determine why the seal has been left off but I suggest speaking with your dealer about this if you have not done so already. If you decide to have an appointment set up, please feel free to let me know as well and I will gladly have a case escalated in your behalf so a Case Specialist can work with you dealer to help address this." You can send a message to ramcares here on this board.Took my truck to the dealer yesterday and told them about the missing horizontal bed seal that was causing road noise in side the cab. They agreed and installed it under warranty. That 4ft seal sure does make a lot of difference in blocking road noise coming through does rear cab vents.
Probably a supplier issue or just forgot it...I'll be curious to hear the line of B.S. as it always fascinates me how they come up with this stuff. hahaI told my salesman about this and he just happens to have a Ram rep coming today. I took several of the screen shots of this forum and emailed him the link. I will let you know what I find out. Thanks.
68276521AC, You will need to use some spray adhesive on the back to install it. That is why I didn't use it.@John Hable do you know the part number for the sound pad that is supposed to be behind the seat?
Your welcomeMy dealer is going to order and install seal under warranty. They said for no more than it will cost them they would be glad to give it a try. The Ram rep that was there knew nothing about it. Thanks for all of the good info!